The reason you see so few negative reviews is that they try to make customers sign NDA's to keep…read morethem from posting reviews, speaking with friends and family, or reporting the illegality of their business practices. On top of always showing up late or not at all, and not installing our A/C up to code, they changed the price. They misrepresented themselves as licensed (illegal) and even skipped getting a permit (illegal in the state of Ohio). Not only that, but Joel Robertson told my wife that he couldn't speak to her and that he "needed to speak with [her] husband." He refuses to respond to my phone calls or emails for a refund. It's been four months of struggle with these people. If you want more information, my email is kanashimi444@gmail.com. I'm happy to give it.

Joel was courteous and friendly, very down to earth and capable. He came out and fixed my issue…read morevery quickly and even helped me figure out the labels on my fuse box and he killed a spider in my basement! He didn't try to sell me an expensive repair or anything like that, his cost was very reasonable. I was very pleased with Joel and his work and now that I am a homeowner, I will definitely be using him again as well as recommending him to everyone I know!

HORRENDOUS customer service. Home Warranty company chose this provider. Not only did they not…read morecorrect the issue but they charged my partner when they shouldn't have and have refused to refund the money. AVOID!!! UPDATE - we finally received refund from payment that was overcharged. Still would not recommend this company, operate has been unresponsive and when he does respond becomes rude and defensive.

Came highly recommended and earned every dollar we paid! Fast, responsive, professional! Completed…read moreoutlet and wire upgrade in line with other quotes we received with excellence! Glad we trusted the recommendation, hoping many others trust ours!

Friendly, yet professional staff! Fast to respond to request…read morefor service call. Technician that responded was knowledgeable and friendly. Explained problems needing repair and recommended service to repair problems. Service was completed quickly and without further problems. Had issue with charge, manager responded quickly to take care of the issue. Recommend company for your plumbing needs.

WARNING: They threatened to "put a lien on the house" when I questioned their pricing…read more I'm 45 years old, have lived in three 100-year-old homes, and have never before left a negative review for a contractor. I hired Honey Go Fix It to reseat a toilet. I chose them because of their 4.9 Google rating and promise of a free estimate. When the plumber arrived, I approved and signed an estimate on a small phone screen. I trusted what he was telling me and was not shown the actual dollar amount displayed clearly on the screen before signing. The technician completed the work in less than 20 minutes and then showed me a bill for $481.65. I was stunned. A wax ring costs about $10 and no other materials were needed. The price was astronomical for the work performed. The verbal quote was mumbled and unclear. When I saw $481.65 on the final bill, I genuinely thought there was a mistake. I declined to pay immediately and called the office to resolve it. Here's where it really went wrong. I spoke to Kassandra, the President of the company, to discuss the situation. Within the first two minutes, before I could even fully explain what happened, she threatened to file a lien on my house if I didn't pay immediately. I offered to pay $300 to resolve it amicably. That's still $900/hour for 20 minutes of work with a $10 part. Kassandra refused via email, claiming their responsibility is to "maintain fair and consistent pricing," while simultaneously admitting that they are "adding extra clarity steps during the estimate approval process to help prevent future misunderstandings." Consistent pricing? Maybe. Fair? Absolutely not. The owner acknowledged in writing that their current process causes confusion. Yet, she still demanded full payment and threatened our property rights. Being immediately threatened with a lien on our house for simply asking questions destroyed any chance of restoring trust in her company. I paid the invoice to avoid the hassle of a lien, but I'm leaving this review so others can protect themselves. If you use this company: 1. Get the total dollar amount in writing, on paper, in large readable text, before you sign anything. 2. Research what competing plumbers charge for the same work. 3. If you can't clearly see the price or feel rushed or pressured, do not sign. This company has lost my business and recommendation. I hope this review helps you make an informed choice.

The workers and home office have impressed me greatly. All are professional and want the end…read moreresult to be excellent. Communication with me was great throughout my project which included a large number of pavers and a large stamped-concrete driveway. Soon after the work was completed I had concerns as there were some areas of polysand failure, and I observed white areas on the driveway that had been tinted and sealed. But the company offered to come back in a few months to fill any areas needing polysand, and they offered to add more tinting to the driveway if necessary and to re-seal the driveway. This will satisfy all of my initial concerns. I'm very impressed with their willingness to make their customers overjoyed at the outcome. There were 2 teams performing this large project. The first team did the paver repairs. The before-after pictures I include show the uneven pavers are now perfectly flat (and clean). The work for the 2nd team was faster than what the manufacturers recommend on their websites. However the company has been in business for many years and they assured me that they have successfully done this work in even hotter temperatures in Florida, and they always apply sealer to pavers right after applying the polysand. They used Accel polysand for the pavers. I especially respect and am grateful for this 2nd team, Jake and AJ, who worked through 90+ degree heat and very high humidity. Although my property has many trees, it was still potentially dangerous and definitely uncomfortable.

We had a fairly large home job that involved pressure washing, sanding, and sealing. We accepted…read moretheir quote because we believed they had a good reputation. After it was done, there were all kinds of problems. We appreciated the fact that two experienced guys came out quickly to assess and try to correct the sealing. What we did not appreciate is that they told us the other guys were new at this. Was an $8,000 project not enough for the A-team? The guys who came out to fix it, tried another coat of sealer. Also didn't work. They called a guy in Florida who "knew everything about sealers". They tried another product and it seemed to work. However, some of the sloppy work from the first sealing still shows. Every time I'm out there, I see the lines on the pavers from the first attempt. We thought we had done our research in good companies. It apparently wasn't enough.

Thank you Jason for your professionalism and knowledge in diagnostic and repair of my AC unit.read more

Company was highly recommended to me by my contactor. Called and made an appointment immediately…read more Jason and his son came out to do a maintenance check on my air conditioner and then 6 months later a check-up on my furnace. They are honest and hardworking. I can understand why they have an outstanding reputation. Will continue to use them for all my HVAC needs.

I called them to repair my air conditioner, and Jack did an excellent job. He diagnosed the issues…read morethoroughly and offered better solutions than I had considered, all at a very reasonable price. You can't go wrong with Jack for anything HVAC, electrical, or plumbing-related. Highly recommended!

Jack was professional and friendly, and did a great job fixing-up our sink area in a timely…read morefashion. Highly recommended for handyman jobs.

Zachary was great, on time - showed up, solved the problem rickey-tick. Toilet leak that had me…read morestumped was solved. Cant ask for any better plumbing service - highly recommend. Did not charge full price, so outstanding value.

Professional in all ways. Arrived on time and completed repair quickly. Price well below other…read morequote. Would recommend to anyone needing plumbing service.

After replacing the breaker in our apartment, we now no longer get any heat. Also, the heat won't…read moreeven attempt to come on unless the stove is on. I don't know what exactly you guys did, but I imagine that's pretty up there in terms of screwing up.

They were great! We had 3 ceiling fans installed as well as cabinet lighting and I love the way…read morethey turned out! There was a small mix up with missing a spot of cabinet lighting and they came out the next day and fixed it! They had great communication and super friendly.