Customer service was awful. Dan was quick to ask for a deposit for half of the estimate up front…read more Also, he did not request the final payment from me to let me know the job was done but instead process the second half of the payment without my approval. I called him about the leaking problem that I am still having and he was quick to tell me he fixed the problem and was not responsible for the grass and leaves that had blown into the pool.

From the owner: Reservoir Pools is a local swimming pool service and maintenance company you can trust, serving the…read moreRankin, Madison, and Hinds Co areas. We get to know each of our customers and their pools and address their needs thoroughly. You will always have a seasoned and experienced pool technician from start to finish, regardless of the scope of the work. (From renovations to simple cleanings). Your swimming pool is among the greater and cherished investments over time. Why settle (AND PAY!) for the revolving door of unprofessional, inexperienced, and spotty service guys and gals who are in and out before the gate closes? You wouldn't do that with anything else, so why throw the integrity of your backyard and sanctuary away with the trash? A poorly maintained pool will eventually lower your property value and make an eye sore for the neighbors. With proven methods of structure, sanitation, scheduling, and seasonal adjustments, we will show you how to restore longevity to your pool. For reliable pool service, done right - Call us today. 601-967-POOL

Went above and beyond to help me, a beginner, with my new pool! Excellent instructions and fast…read moreresponses got me and my pool up and running!

I am very happy with the outstanding service I received! Ryan is definitely an expert in his field…read more The quality and efficiency of his work exceeded my expectations. He inspected my pool system and let me know exactly what it needed. He did a very thorough job with attention to detail. Excellent and honest service at a great value! I highly recommend Proper Pool Service to anyone who really wants the best pool service. My pool is sparkling clean and all the pool equipment is running perfectly now. Thanks to Ryan at Proper Pool Service!

Best company to service or repair you pool. Their customer service is outstanding and they do…read moreexceptional work. From servicing to repairing, they are hands down the best company I have ever dealt with in my 20 years of owning my pool. High recommend them to anyone!

From the owner: We are a family owned pool cleaning and maintenance service company. We are currently booking out…read moreinto July! We have a variety of pool/spa cleaning packages to choose from. We currently serve Rankin, Hinds and Madison Counties. We are currently offering a complimentary patio/pool deck cleaning to rid you of any debris. Call today to schedule your pool cleaning!

They would have got a five star but never called me back. Had good service with Joseph before and…read moredo not know what happened.

From the owner: We are a locally owned business servicing all of Central MS and based out of Downtown Jackson…read more Licensed • Insured • Bonded • Certified Pool Operators CALL US TODAY

2022 08 22 Portions of our vinyl pool liner deteriorated over the past year and became "beyond…read morefurther repair". Pool & Spa Masters was very informative and helpful in our selecting a top quality replacement brand and design. The new liner was promptly manufactured and arrived for installation much sooner than originally projected. The installation crew was very professional, obviously experienced, efficient, and quite capable in their removal of the old worn-out liner, cleaning and preparing the site and installing the new liner. After the 2 additional days needed to refill the pool, the minor finishing details were attended to and the job was completed without damage to the new liner, pool, pool deck, furniture or surrounding landscaping. Do not hesitate to enlist this company should you need similar products and services.

My new linear start to pop up out of the rail in one place after 3 weeks ... Now at 4 different…read moreplaces. Try 3 times to get those guys to fix it! All disappear

We have had several issues with our Pentair pump. It was installed in 2022. We have been able to…read morecover the issues fortunately because of the warranty, but our biggest problem is we CANNOT get the field rep handling the Pentair warranty work to do his part. And guess what, the ONLY Pentair technician is David Roos of Roos Pools. Our most recent issue with this pump began in January. Our communication with David Roos began on January 07, 2026. He will NOT show up when he says he will. It takes tremendous effort on our part to get honest, transparent communication from him. Pentair finally sent the part TO OUR HOME and we still could not get him to stand by his word. Pentair sent this latest part and it arrived in two days. 16 days later, David showed up after many attempts to get him there, after many lies about coming and then not. He stated that Pentair sent the wrong part and said they were sending out the next day. This was 12 days ago. He continuously tells us that the part hasn't shipped or been received. I called Pentair today and they confirmed David's story as a lie. They are contacting him and I am going to just pray no one else has to rely on them for anything.

Don't bother, wouldn't return my calls. Eventually had pool demolished because no pool companies in…read morearea cared enough to discuss my needs.