I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

Mr. Williams took care of the issue quick that we had with the ac. Finally left our place at about…read more7:30pm and still said he had a half a dozen more clients to go help. Sure seemed like his desire to help people was way up on his list. So nice to have someone drive an hour to take care of our problem. Mississippi in July is tough without ac. Thank you again Mr. Williams for helping during our situation.

My tech was super friendly and coordinated with my tenant to get to my property promptly to inspect…read morethe AC leak. He was a very nice person. He appeared to do a cursory review, was on his phone laughing and chatting the while he was there (per my tenant) however his inspection did not find the source of the leak. I was told "the area is dry, nothing leaking here, and the drain pan is dry." The leak slowly continued as my tenant's AC was being used, which caused further damage to my ceiling. (see pic) The service call was not cheap, nor was the problem resolved. A subsequent company found the issue to be a blocked condensation line and they unclogged it. I really wanted a better outcome, but unfortunately, it's now costing me even more as the damage is worse.

So thankful for BAC Mechanical Services. Finding the storm damaged weather head & meter removed by…read moreSWEPA was truly disappointing a week before Turkey Day. Very pleased with the professional service provided by BAC. So impressed by the honest, hard-working Electricians who rescued our Thanksgiving in 2024. Excellent customer service, gentlemen.!!

I requested plumbing service. And I was very happy with the response time & the work. Even gave me…read moresome things I would need to do to keep my septic system flowing. Very professional & the quote I was given I was very pleased.

I found the Technion presentation and did his job and left but the problem wasn't resolved because…read moreit started over again in 24 hours later when I called for them to return they made a appointment with a 3 hou window but never shy up the told me the would come the next day and att gave me an appointment windy if3 hours and never showed up or called then the my day they wer trying to tell me they hat tried to do me a favor and the made a false report to my home warranty to block my coverage a real bunch of shisters be very careful dealing with these people I had a friend come over after 2 days of being lied to and we resolved the problem

Cozy solutions. This company came to my house on 7/21/23 to diagnose my a.c. problem. They said…read morethey would report to my warranty company in one or two business days. On the third day they had still not submitted the claim. They said on the third day they would submit it. Fourth day, no submission. 5th day they said they would submit it. It's 7/30/23 and they have not submitted it. It has been over 90 degrees in jackson ms. This entire time. I asked the technician if he could expedite this claim because I have a young child and pets in my house. He said "I'm in attics all day, I know what hot is." I have been living in a hotel since 7/21/23. I have yet to get a call from 'Cozy soluitions' since 7/21/23. They have a total disregard for their customers. Who does this? Do not use this company for anything unless you plan to have a religious experience in a hot box.

Just used these guys for first time…read more Start by saying, Highway Robbery.... Service was fine but the fee - is a joke... Really high standard service charge. Parts cost mark-up 500% Plus hourly, which they added an extra half hour, I assume for tip. All for very minor maintenance that had already been partially completed by another HVAC company. ie. no investigation needed, no disassembly of HVAC, etc Everything laid out and all they had to do was connect 3 wires and re-assemble... So angry.... I do the service tech a huge favor and they rip me off.... Never using these guys again....

Service was great. They evaluated the unit and identified what connections were needed, return the…read morenext day and install everything.

Timmy came out to quote me on a new system per a request I sent to them. He was a nice guy that did…read morean evaluation of my current system as well. Every other A/C company I have spoken with immediately says (before they even inspect the system) that I defiantly need a new system when they hear my old one is 20 years old. I'm not in total disagreement with that statement, but Timmy inspected all the pieces of the system and decided that the leak I had was very small. A new charge of R22 (at 1/2 the price of other A/C companies) and my units are running like they are new, cooling the house very nicely. It is a rare occurrence when someone isn't trying to sell you a 10,000 dollar system and is just as happy to offer a way to extend the usefulness of your current system. When it does come time to replace my system, I will be getting a quote from this company as part of the bidding process.

A serviceman was sent out to inspect my system when the AC unit would not blow cold air. He said my…read morefreon was low. Gave me more freon and was on his way. My system worked fine for a few months. When talking with other AC repair experts, this is a total hack job. AC units are a closed system. Therefore, if freon is low, there is a LEAK. Good companies will find the leak and address that issue. Bad companies fill you up with more freon.