Horrible customer service. Untrained technicians...do not go with this company for your generator…read moreservice needs.​

Always professional. Optimize's Installed (2) generators at…read moredifferent Locations. When I was ready to Install the second one I didn't Hesitate to call Optimize. They Didn't let me down.

Original post: Josh was very thorough, professional and knowledgeable. Would definitely recommend…read more 5/5. Update as of 5/10/24: I used their services again in Feb 2024 because half of the power went out in my house. A different Mr. Electric technician came and diagnosed the issue as one of the "legs" not working. The entire right side of my breaker wasn't working due to the error. The technician advised me to reach out to my electricity service provider, so I did and they were able to correct the outage issue. I was provided a handwritten note on the back of a scrap of paper from Mr Electric's technician detailing the reason for the outage (one "leg" not working) and an official invoice that just said "diagnostics". No other distinguishable information was listed on the official invoice. I needed a specific official document detailing what service was done and what was diagnosed so that I could seek reimbursement from my electrical provider. When I called Mr Electric to inquire about additional documentation, I was told that there was none. Also, the technician that came in Feb 2024, no longer worked for the company. A male got on the phone and informed me that the technician was separated due his poor performance and did not leave on good terms. I was then given the former employee's personal cell phone number to reach out to him directly to get the information that I needed. I asked why would I reach out to him, if he no longer worked for the company. I need an official document stating what was diagnosed. Common sense should tell you that he couldn't provide that because he doesn't work for the company anymore! I was being told just anything to get off the phone. This is unacceptable and disappointing. Mr. Electric is way too expensive to have such poor documentation. Also, releasing an employee's reason of separation and personal information is a huge HR "no no". Very unprofessional and could lead to lawsuits. I will not be using their services again.

Quoted rate for repair was double what other electrical services quoted. Although they identified…read morethe problem - was left with only half of a breaker box that would function

Kyle answered my inquiry for an electrician quickly and came out the next day. He was so friendly…read moreand handled everything I needed. The charges were very reasonable and he didn't up charge me on the parts I needed. I highly recommend Capital City Electric! Thank you so much, Kyle!

From the owner: Call for your free estimate! -Residential and commercial…read more-Installations and repairs -After hours and weekends -Certified and insured

Mr Mark Jordan was a blessing to me he went above and beyond Ihad a water pipe leaking he fixed it…read moreno problem he knows his stuff if you have a plumbing issue call Accutemp they will treat you right

New heat pump system, spring 2023. Failed in 2025. Low refrigerant. Said it needed new evaporator…read morecoil but didn't check for leaks Added refrigerant, worked for a year, then failed again. Called an independent repair person. Same issue. Said it probably wasn't installed correctly. Accutemp refused to cover under warranty. I will never use them again. Dishonest. Wanted me to replace major part of system that is only 2 years old.

DO NOT USE. Very disappointed with Generators Unlimited. They started great; my guess is to get…read moremy business. After we had been with them almost one year and purchased the second annual service maintenance plan, that is when everything started going downhill. DISHONEST: Said they came out and performed the 6-month generator maintenance; yet, security cameras proved no one came by. LACK OF INTEGRITY: Charged me over $900 for a part that wasn't needed. Once I cleared out the error codes, the generator started right up and has worked ever since. POOR CUSTOMER SERVICE: Had to call for assistance repeatedly, or they wouldn't return phone calls, was told they didn't have time to "deal with customer problems," or they wouldn't answer the telephone, etc. UNETHICAL: Said they would refund my $525 for the second annual maintenance plan (I canceled before the start date), but then decided that I owed them more money for bogus charges. YOU HAVE BEEN WARNED!

From the owner: Generators Unlimited Of Louisiana specializes in Sales, Service, Maintenance, Installation and,…read moreWarranty repair for Residential and Light Commercial standby generator Applications. We are the only South-Louisiana dealer for Cummins Power Generation products. Certified for Air cooled and Liquid cooled units up to 800kW. Our product line covers RV, Residential and, Commercial applications. Dealer certifiable in Sales, Service, Maintenance, Installation, and Warranty Repair. We are a Louisiana Generac Pro Dealer, certifiable in Sales, Service, Maintenance, Installation, and Warranty service. We are a Service organization, providing our customers with professional and reliable quality services - with a technician they can count on and, at an affordable price that meets their budget! We offer a selection of Unlimited packages, starting with maintenance contracts with 24x7 support. Annual - Semi-Annual, Quarterly and, Monthly plans are available. We offer load bank testing, with complete State of LA, DHH compliance measurements. We provide services locally in the Baton Rouge, La area and surrounding cities. Now serving surrounding Louisiana states! We continue and strive to provide our customers with more ways to get the Unlimited service that's right for their needs and cut the cost for things they don't. Contact our office to learn more or schedule a free estimate on your next Residential or Light Commercial Generator!

This is my first time using Yelp to find some assistance. The process was relatively easy, and…read morewithin 24 hours of first setting up the project, Illuminate Electrical sent out Ethan, who turned out to be a really good technician. The photo shows what was left of the original smoke detector, since the originals were returned to their installer. Ethan quickly replaced the new mounts and perform the necessary change on the plugs, which were incompatible. I thought the price was very reasonable, and I was thrilled to get this done before Christmas. If I have another electrical problem, I am certain I will call them.

We purchased a new dishwasher and quickly realized we needed a professional to install. I located…read moreand contacted Illuminate Electrical through Yelp and received exceptional service for a fair price. The technician was very accommodating and knowledgeable. I will definitely utilize Illuminate Electrical for future projects!

Beware. I brought my pressure washer there because of a blown gasket on the motor. I showed the…read moremechanic a 10 second video where the water was leaking and he said it would be $55 diagnostic fee. I asked, "have you replaced these gaskets before or would it require a new motor, because if it's a new motor, I'll just get another pw". He said he would not know until he takes a look at it. So I paid the $60 ($55 plus tax) Less than an hour later he called and said it would be $400 total because the motor would need to be replaced. I said, "dang, don't fool with it then because I will just purchase another one". He said "okay, I will just scrap it then." I said, "no, I will come get it." I was there within 30 minutes to pick up my pw, and noticed the hose was disconnected from the pw and from the spray gun. The hose was rolled up on the pw. Then I immediately noticed it was a different hose from when I dropped it off an hour ago. I mention to the lady that he must of made a mistake because this is not my hose. She said, "yes it is because, we don't have any other pressure washers here." The hose they had swapped out and gave to me was an inferior hose to mine. It was shorter, faded in color, 3/8 inch, and not as thick as my 1/4" kink-free hose. The lady said the mechanic is out to lunch. I said I would wait because surely it was an honest mistake. As I waited, I noticed there was not the first drop of water run through the pw or hose in since I dropped it off. One would think a good mechanic would at least run water through the pw since they are charging $55 diagnostics fee. The mechanic arrived and said, "that's your hose, I just stretched it out so I could manage it". I said, "it's shorter, different shade of black and not even the same diameter". He said, "I don't know what to tell you, that's your hose. I did stretch it though so it might look different." I did not press it further because it was not worth, but I sure hope this was not done intentionally. Although I have a strong feeling it was. Beware, save you money and go someplace else.

Special Warning! Do Not trust any lawn equipment to this Horrible Place! Horrible Service!-Won't…read morestandby the service after they are fully paid! If you go, please the service warranty in writing before you pay for any services! after paying for service on my riding mower same problem came but I told They don't stand by rebuilt part after it failed to operate properly! Bad Service-Rude service man and I seriously advise you Not to Waste your money or Time!!

is a complete fraud!! Do not trust him with your valuable will destroy your trying to swap out…read more not needed and knows nothing of customer service. He destroyed my and would not answer the phone or communicate with me on status of replacing the he destroyed in the process I was forced to take after six weeks of trying to get a hold of beware of this fraudulent no doubt he will be serving time soon enough!

He rescheduled three times and didn't even show up for the last meeting----w/o so much as a phone…read morecall!! Very unprofessional =(

Wonderful technicians that take the time to do things right. Glad they were the ones that worked on…read moremy home! Will be calling them back the next time I need electrical work done! Thanks y'all for being awesome!

From the owner: Proudly servicing Baton Rouge, New Orleans, Covington, Lafayette, and surrounding areas. We offer a…read morevariety of residential and commercial electrical services including: panel upgrades, generator installation, rewiring, light fixture installation/replacement, ceiling fan installation/replacement, new construction, service calls, and more. We are dedicated to providing high quality services and have a satisfaction guarantee. To learn more about our services or to get a free estimate, please call or text us today!