When disaster strikes you want to know that someone is going to help you through every step of the…read moreprocess. After a fire in our kitchen the team at ServPro of South Baton Rouge made a horrible situation bearable. They helped us understand all the steps in the process and made sure our home and family were taken care of each step of the way. I can't recommend these guys enough. You hope to never need them, but when you do, you definitely want this team on your side!

From the owner: SERVPRO of Downtown and South Baton Rouge is the top choice for cleanup and restoration. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

I can generously say that I have used them before and would not use them again…read more I agree with the other warning review(s). I last used them 2 yrs ago and posted to Yelp my concerns but review was deleted. Paid for A/C services and had to have another A/C company come out. They said they cleaned a unit but below pictures were taken after their expensive service. They also tell you after the fact that there is an extra charge for using a credit card to pay for their service. Always tries to sell more expensive services. I'm sure they can do good work... but if you use them get a second quote/opinion.

Customer beware!! Poor quality work..They lie about the work they actually do..Get a second…read moreopinion.

I'm continually disappointed with Durasteam, and perhaps my fault for continuing to give them…read moreanother chance. I'm a landlord and I've had to call them back out after sub-par tile cleaning jobs where they miss a lot of spots, or clean grout ineffectively. No more. The last straw was having air duct cleaning service by them for the first (and last) time. The ducts of an empty apartment were vacuumed out from the registers only a few feet with a plastic hose extension, not all the way through and they didn't use any kind of brush. Then they sprayed a little cleaner in the ducts just as far as they could reach with a spray bottle. They did clean the registers well, but anyone can do that. I was disappointed in the $310 bill for a shoddy job that only took 30 minutes and didn't achieve the result we wanted. The next day we cleaned the air ducts ourselves and did a better job. I'll never use them again.

My husband booked services with this company to come clean our carpets and area rug. Upon arrival…read morethe tech entered our home and asked to view the rooms that needed to be cleaned. After viewing he asked how would we be paying. My husband said that he would pay however the company required and proceeded to ask what was the accepted form of payment. The tech told him cash or check. My husband told the amount that he was quoted by a lady in the office to verify how much he needed to go get in cash and the tech wasn't for sure of the exact price so he stepped outside to call. He came back in and told us that in order to begin the services the payment had to be made in full and the total was $163. So my husband said "Ok I will run right here to the corner and go get it. I wasn't aware of this policy. My apologies." The tech walks outside, gets in his van and drives off. So my husband calls the office to verify what is going on and the man on the phone told him that they've had problems with people leaving to go get cash and not returning back and waiting on people to go get cash is not what they have time to do. So my husband asked if they inform all customers that cash must be on hand and paid up front. He told my husband NO WE DON'T TELL CUSTOMERS this. What the entire hell?!!! So my mom called back and asked questions. Immediately she was told that if she was paying by cash she had to have it on hand and payment time was at her discretion-meaning she was told she could pay before services began or once they completed them. This was not cool at all but apparently this means there is better for us out there because it isn't coming from DuraSteam!

Paul is a very honest and hard working guy ... great service and fantastic job cleaning my ducts…read moreout ! Highly recommend

I highly recommend Miracle Cleaners. My mom has asthma. They did a great job of cleaning her air…read moreducts and dryer vent. The house smells so fresh and clean. This should help mom's breathing and asthma now. Paul is awesome! I found this company on Groupon and the value is awesome.