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    Lion's Arrow

    5.0 (1 review)
    Open Open 24 hours

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    6 years ago

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    Kroger Marketplace

    Kroger Marketplace

    2.7
    (32 reviews)
    5.6 mi
    $$

    Shreveport Kroger....are you okay? A Customer spends $500.00+ and you have to bag your own…read moregroceries???? We actually have people bag groceries in Houston. Store layout is bizarre making it difficult to locate anything. Produce section is small for large store.

    For 10 days, I've endured apathetic service. This place was…read moreastutely reviewed in 2020 as they need a new staff and better training. Phone calls started last week to get a script filled. Well, I was transferred away from the pharmacy to general customer service. Ended back and got help from Mr. Tony which was a treat. Well, they're consistent from Wisconsin to Louisiana in having stand in pharmacists that don't do as needed nor as asked neither as discussed. Arrived Monday to 2 cars ahead of us and it took more than hour to learn the order wasnt ready. Lady person swore my order didn't exist. She finally listened and found me. No idea if the name was giving her a time or just oversight. Well, it'd take 30 minutes to complete so we left. Returned Thursday and the order is ready but due to travel changes I'll need to add 10 additional pills. Well, that's a 15-20 minute wait. I should have taken the pills and left. Yet, I don't want to risk malaria so we waited. I gave more time and set the stop watch. Returned to 3 people ahead of us and get to the counter to learn it's not ready. I said okay I'll just take the original order. I learned they put it all back and start from scratch with this pharmacy tech not wanting to promise another time as she cannot say when the pharmacist will be finished. Okay. In summary, 1. People working don't want to work 2. Apathetic workers show up as poor customer service. 3. The wait times are atrocious. 4. The lack of energy is contagious. 5. They won't give vaccines with a stand in pharmacist on duty. I'm actually in support of this method. You'd want this trackable. So take it as a FYI. 6. A few items on the shelf will be marked down and that's a plus. 7. If you've got other things to do then start here and mange your own expectations. Best to you and hope they improve.

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    Lion's Arrow - healthmarkets - Updated August 2026

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