They have quality selection. They also very friendly. Right down to the security guard. He will actually help find something. But the app is must to use in the store. It will help you find things. read more

If you're looking for a grocery store in the neighborhood that is neither too large nor too expensive, and has that homey feel, this Kroger captures that feeling well. read more

Kroger Food Stores - kroger food stores - Grocery Near Me - Shreveport, Louisiana

The reason I quit shopping at this Kroger was because I am an early shopper to beat the heat and heavy traffic. So I would go and when I got to the meat department it seemed the people that work in that department would not be on duty until 2 hours after I arrived to shop. When they were there I found out they would not grind sirloin for chili grind and actually would do nothing that you might need. Take what is on the counter or forget it. And of course, if ribeyes were on sale there were none left no matter if you came early in day or mid morning or evening. Always sold out. And if you went after work, 5 p.m., the sale products were never on the shelves, they had them in the back, but you had to ask someone and stand for 20 minutes waiting for them to bring whatever out. I finally quit going there, I shop at Brookshires now and will never go back across to Kroger. I have shopped the other Krogers in the are and they are perfectly great. Fresh produce, great baked goods, etc. Do not know why the one 4 blocks from my house is so bad. Kroger really needs to do a look see at this place, it is just plain not the place to shop read more

There was a time when this Kroger location excelled in most areas. That time has gone. Customer service: There are still several good, friendly, helpful employees but then there are those that only want to scrape by with the minimum effort required and will just tell you the wrong information instead of finding out for you or getting someone who does know. I try to always go to the self-checkout because many of the checkers will ring you up the wrong price for produce when they don't recognize an item that doesn't have the 4 digit code sticker and you may end up paying several times the price for yellow onions when they enter them as shallots. Yep my very expensive yellow onions didn't taste any better than usual either. Oh how I hate going to the pharmacy when Myrtle is working the counter. Connie is great as are most of the other employees in the pharmacy. All the techs are awesome. Myrtle has been working there for ages and I don't know how that is. She still stumbles through situations she has dealt with for ages and often somebody else has to come straighten her out but you have to wait for that to happen and listen to her excuses. She will lie to cover herself or to avoid looking bad. It always takes much longer than it should with her. The worst part is that she is a huge gossip and she has to spread it around as well as try to get what she can from each customer. She often feels she needs to be funny, usually at somebody else's expense. Some elderly people love her because they are lonely and Myrtle will talk and talk with them, no matter how long the line is getting. If she detects that you aren't interested in her gossip and small talk she will turn mean and give you all sorts of attitude. I try to get meds when Myrtle is gone. I know a couple people who switched pharmacies solely because of that woman. /end Myrtle rant. Spoiled meats: The meat dept used to be top notch but not anymore. I will no longer purchase pork roasts from there. Too many times the meat is either badly spoiled or smells like on the verge of going bad and has an unfresh odor. Oh and the last time I purchased ground pork, I encountered so many large pieces of dangerous bone fragments I had to toss the dish I had made with it. Thawed chicken is risky too. I think they leave the meat pallets sitting out for too long before getting it inside the cooler. Once I showed an employee a package of meat that some customer had abandoned on a canned food aisle. I had touched it and it felt warm from sitting there for a long time. The employee walked off with the package and I tailed him, curious to see if he just put it back in the display cooler with its brethren and sure enough he did. Sad because there was a time when I could always count on this Kroger store to have fresh quality meats. This Kroger and a Brookshires across the street are the only two convenient grocery stores to my house. I get my meats at Brookshires or one of the other Kroger stores now. I have had zero bad experience with meats purchased from the other local Kroger stores. Another sad thing has happened and I assume it is the same story with all the Kroger stores now as a result of Obamacare but they no longer participate in a $4 list of medicines. For years, most pharmacies have sold many common older medicines for $4 in generic but I recently went to fill Atenolol and Hydrochlorothiazide and they wanted $50 for a single 30 day supply for one of them and about that much for the other. They informed me they no longer have a $4 list. I transferred those prescriptions to a competitor. read more

There was a man waking around the store and stopped me to ask to buy a bag of chips for him and his daughter. I agreed I would because I have bad anxiety when alone in the store and was caught off guard. But after I bought the chips and continued shopping I see this same man asking another couple for money/food and see the couple hand him some cash. I also realized He had staff members putting away every food item for him that was purchased for him by a shopper like myself, so he could continue to walk through the store and ask for more help.. I already have really bad anxiety living in a town alone and I would like to shop without being bothered. Not to mention he asked me to buy him a $3 bag a chips and they rung up for $7. To me, the store management should have been made aware of this because people aren't going grocery shopping for these extra interactions. I feel bad for writing this and possibly coming off nasty. But I work hard and don't make much, so it kinda bothered me that they would just let this man walk around the store and ask several people to take care of him. I understand I could have simply said no but as I already said I have bad anxiety especially when first time interacting with someone and randomly being approached. read more

I like Kroger! The store manager always greets his customers as they are shopping. They are always having a sale. The prices are fair, the cashier are friendly. The self checkout are the best!! The have a cashier there to assistant you all the way through your check out process if needed! I'm a loyal customer to Kroger! read more

Kroger Food Stores - Fresh Bread - Grocery Near Me - Shreveport, Louisiana

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It"s hard to shop at a place when you are handicapped & need a cart to get around the store to shop. only to find 4 out of 5 were dead, not charged. And this was between 10 to 11 am. this is also the second time that this happened in days. This need to be taken care of. read more

I have been buying groceries here every week for two years. I've never had an incident like tonight. I had the misfortune of being accosted by a con woman. She asked for help getting some items as she was on a motorized wheel chair scooter. When I was done getting them for her I told her I'd help her bag her things at the self checkout. I felt incredibly uncomfortable and put in an awful situation at a place i considered to be safe. Neither of the two associates running the self check out never stepped in or cared to ask me if I was ok or anything. They just continued talking. This woman's bill was $82. I guess I could've made a scene, but also the associates should've realized something wasn't right. We clearly didn't go together and anyone could see that. I did get someone's attention right after the fact, but they gave me no response whatsoever. I've been extremely shaken up and tried to call the store 3 times since I have left, but to no avail. I also allowed the phone to ring about 10 minutes each time I called. I certainly won't be back if this is how things are handled. It could rate zero I would've! read more

I've been shopping b.c. there for years and have never had a manager greet me, quite the other. The only ones that are friendly or courteous is the cashiers. I go there because it's close, not because you get any help if you need ut. read more