We were in town and decided to try out the store. Overall good experience…read more The good: - Store is large with a big and fun selection of lingerie, toys, videos, and magazines. - Employees seemed friendly enough although we didn't have a lot of interaction with them. - The theater. It was really the theater that drew us into the store. Payment of a reasonable fee bought a whopping 6 hours in the theater, although we were there too close to closing to experience anything close to that long. We were also the only people I. The store and theater so not sure if it's normally busier. The theater area was the whole 2nd floor of the store. We wandered around and found two theaters and several (didn't count) private but roomy booths. One theater appeared to show straight and lez porn and the other showed gay porn. There were cushioned benches in the theaters that looked easy to wipe off ;-). The private booths also had a bench or chair and had porn playing with a box to select channels. We started off in the straight theater and enjoyed ourselves there undisturbed. We were a little concerned about how far we could go in the open theater and went to a private booth to finish our viewing. Throughout we were never disturbed though. There appeared to be tissues available and by the looks of the garbage cans around the theater, they appeared to be well used. :-) The bad: - Had to show ID upon entry to the store. Not sure what the store will do with the info, but would have preferred more anonymity. - The porn selections in the theater weren't great. They appeared to be cheap productions. The private booth was better because the channel could be changed.

Came with my fiancé in the day time, clerk scanned our ids and followed us around pretending to…read morestock things like we were going to steal something. We've been here in the past and haven't had this issue. Selection of clothing was very limited compared to somewhere like Spencer's. Prices were very high for low quality lingerie. Decided not to purchase anything since the clerk wanted to follow us around.

I was visiting from out of town and wanted to spice up my romance a bit for our anniversary, and if…read moreI'm being honest, I was a little hesitant and nervous at first. But what can I say--these girls were amazing. The experience was great from start to finish. The staff was super friendly, incredibly helpful, and clearly very knowledgeable about all the products. They made the entire shopping experience comfortable and easy, answering every question I had with genuine ease and reassurance. Yes, some of the items were a bit on the pricey side, but the level of customer service and the positive, upbeat attitudes of the staff made it absolutely worth it. I truly appreciated how welcoming and attentive they were. I'd definitely visit again the next time I'm in the area!

Amazing customer service by Amanda! Initially I walked into the store and she was very kind telling…read moreme they were not yet open. So I later came back, she walked up to me and asked if I needed help. I asked for some advice and she is really great at knowing her business. Good quality products and I was so comfortable knowing she was helping me, and trusted her well thought out and genuine advice! I'm glad I listened! Thank you Amanda for making my experience comfortable and knowledgeable. I will be coming back and asking for you every time!

There is a great selection of lingerie and toys. The prices are basically full retail and way more…read morethan you would spend on something similar online. Oddly enough the Adam and Eve website has way better prices and absolutely amazing coupons, but the selection is super duper small in comparison to the brick and mortar stores. Our favorite thing about shopping at Adam and Eve are the lingerie "grab bags". It's fun to buy a few packs and open them up when it's time to get intimate. The deal is always there value wise but the outfit may or may not be something you're into. But more often than not we are surprised and make for a fun way to spice up the bedroom!

Customer service was excellent and I felt very comfortable asking questions about products and…read moreitems that may seem uncomfortable for most to discuss they were very professional and also a breath of fresh air. Me and my fiance went in and felt awkward, but within seconds, the ladies working that day were very well trained to notice this behavior. So they had us comfortable a d we began asking questions and getting info on products we were interested in. Great, professional, and recom.end to anyone, any age, any kink, you will love it too!!

I recently had a double mastectomy with direct to implants. I needed professional measurements for…read moremy new bras. I scheduled an appointment, last week, for a private fitting. Scheduled it online & was able to get my appointment in a week. Hanna was my consultant. I was a little nervous (to be honest), but she picked 3 bras that would work with my situation perfectly. She made me feel very comfortable. I love their lingerie, it's so comfortable. If you've never been in, it's worth the trip. Everyone is nice. Thank you again Hanna for your excellent service & helping me feel comfortable! Pam W.

Underpinnings Lingerie has been a staple in our household for the past 6 years! The BEST bras (who…read moreknew there are HUNDREDS of sizes?!), the BEST selection and the BEST/KNOWLEDGABLE STAFF...speaking of staff...I pulled to park my vehicle today at 6:01, not realizing the boutique closed at 6:00. I saw Kirsten closing up and walking away next to me. But as soon as she saw me, she greeted me with a bubbly smile and invited me in to purchase my special order bra. I hated to inconvenience her and wanted to respect the hours of operation; but Kirsten happily welcomed me! She unlocked the door and had me rung up in minutes. This is ONE of SEVERAL times that the team at Underpinnings has gone ABOVE AND BEYOND and I'm so grateful to them all! Hands down best place for undergarments, pj's and so much more! Kindness matters and Underpinnings has perfected "excellent customer service"! Thank you again!

This store has restored my faith in Soma. Miss Olivia helped me today and she is excellent. I…read moredidn't get the managers name but she was awesome also. I'll do all my in store purchases here from now on!!!

I love the apparel in this store. The Customer Service is awesome . They always have what you want…read moreand the size you need. Somas are all over so it seems where ever I'm visiting there's one close by. This particular one always offers great customer Service and offers to send whatever you need to wherever you live! Nice extra service. Not only do they carry great intimidate lingerie they have casual apparel as well. I enjoyed shopping there and the girls that work at this store. Thank you ladies for your personal service.

Went there and got top tier service. Went into the theatre for some quality time all by myself and…read moreleft satisfied. No creepy ppl there. Very respectful.

The employee working at the time of my service was incredible! Very informative and had many…read morerecommendations. She wasn't pushy on products at all, but what had personally worked for her. Love love love this place!!!

Nice place to spend a couple hours perusing through all sorts of home goods for inside and outside…read moreof your home. There are some great finds here!

Super cute place. Lovely selection of antiques and farms To…read moreromantic styles. Literally could have browsed all day long. Purchased a couple of vintage posters and she wrapped them up beautifully and delicately. Really impressed with the service and staff.

Great service even better value this is by far the best sec shop in Lexington without a single doubtread more

Have been here several times. Ladies working there are always very nice and attentive.read more