My son and I were traveling cross-country in his Ford Focus when we broke down in Elk City…read more Fortunate for us, Barber-Dyson Ford was only a mile away from the hotel we stayed in for the night. The car was towed to the dealership the next morning and immediately checked by the mechanics. Unfortunately, a part had to be ordered for the repair which meant we were stranded in Elk City for a day/night. The staff and management realized our situation and gave us a car to drive for our time in Elk City! I would never have expected such a kind gesture. These guys were great! The part arrived the next morning and the car was repaired within a few hours. We were back on the road by noon. This dealership certainly knows how to treat their customers even those from out of state!! Thank you Barber-Dyson--you're the best! Thanks for your outstanding service!

Was looking for an upgrade on my vehicle. Was greeted by Chasten Musick and the experience only got…read morebetter from there. If I get the opportunity to trade in my vehicle and get into a new one, it will only be with Chasten. He actually had me enjoying the experience

They refused to give this Army Veteran the $500 discount that they advertise online. They also owe…read moreme $1800 dollars for cancelling extended warranty on electronics. It's been over 5 weeks, have heard nothing.

I had one of the worst experiences of my life from being hit by a drunk driver where i wasnt even…read morein my vehicle and not at fault in the slightest. My own auto insurance coverage, The General, made everything ao much more painful and unnecessary than needed to be and i was very much feeling lost with this horrible experience. By word of mouth, I heard that Shannon's shop did amazing and has been going strong for years on years and that theres never been a known complaint about the way they conduct business, treat you like a human being, I felt heard and understood, and i felt that they took extra steps to communicate that in a way that i could appreciate. I can say that they were the light in my dark situation and I'm definitely a fan. I never EVER felt like they weren't giving 1000% to put me first, from Valerie at the front desk whos stayed after hours several times just to make sure she got the customers concerns documented recorded and contacted, to her family and Shannon who was nothing short of personable relatable and forthcoming, to those behind them that work their magic to bring it together. I felt nothing short of comfortable and well taken care of. They completely changed my experience of what I was currently going through and now I'm also a fan for life. Blessed be the people that work at this shop

They took good care of me and worked to get me back into my work truck a soon as possible. They…read moreare good people thanks for the great work

Got stranded on the i40 They came fast! And even offered a…read moreride to a hotel while the car was getting fixed! Very friendly and polite

We had to get our car fixed ASAP and happened across this gem. They were very helpful and quick…read more This will be our new "spot!"

https://sharetext.io/o05eblfb…read more Click on the link for my review. I share a very detailed account of nearly everything that happened while having a breakdown in Elk city, Oklahoma. In this link I will let you decide what to expect from this establishment and you can make a well educated decision on what you want from your choice of repair shops.

I called for a Tow after noticing the temp go up, I though it was over heating and it was actually…read morea blurp / burp in the system. Which is air. I went in and got services and after the whole ordeal was over I was charged a lot more than expected and in fact I was charged $700 over the SF CA Price for the same service ( Meaning I was Gouged being i am not from OK) so I did not find this out until after and thinking i was getting work I thought i needed, I actually did not. I went to a shop 2 x after this location and 1 x before and each of the 3 shops proved there were no codes. This means I was lied to, and I got unnecessary work done. I reported this to the AAA and to the BAR and I will also attach the proof of the over charge from Oklahoma compared to the CA estimate. Although a Service was done with Smiles, I was still pretty much overcharged, paying $1093.00 plus some change.

John was a huge help! My husband and I are driving from CA to NC and we ran into some engine…read moreproblems. Clinton is a small sleepy town and it was a Saturday, most places were closed or weren't able to take anymore cars. Orileys suggested Johns and so glad they did. Super friendly, honest, good work. Also has really good lemonade and a sweet counter for shave ice. If you're rolling through town and need automotive help he's your guy.

Avoid EC Auto Repair in Elk City, OK. We limped in with a…read moreblown turbo and were met with confusion, severe incompetence, and shady pricing. The issue was obvious, yet staff struggled to diagnose it, couldn't handle basic information, and entered our diesel truck as a gas V10--then wondered why parts didn't match. We were quoted $2,800 with no clear itemization. When we supplied our own part, labor mysteriously jumped from $180/hr to $248/hr. They also tried to tack on $300 for an oil change, another $300 for unnecessary fuel treatment, and a questionable $98 "shop fee" they falsely claimed was required by Oklahoma law. The promised loaner vehicle suddenly turned into a rental once we pushed back on pricing. At that point, we decided to do the repair ourselves--it took about 12 bolts and basic tools. To top it off, the owner became aggressive, attacking me while trying to get my keys and called police while we were finishing the job. The officer was professional, but it says a lot when police are a regular presence there. Bottom line: Disorganized, dishonest, and hostile. This shop appears to take advantage of out-of-town customers. Save yourself the headache and go anywhere else. Every local we talked to said to steer clear of this over priced and shady place.

I went down to Elk city to visit a friend. Ended up at EC Auto Repair. Jesse and his crew were a…read moregreat help. I would recommend them for sure.

I needed brushes for my alternator and I would have had to wait another day to get them. He walked…read moreright over to a drawer and put a set on and handed to me installed to the brush holder and at a great price. What a find for me to know he is in town.

What a great place!! Orville was spot on. He really knows his stuff!! While my radiator was ok, he…read morefound a crack that would have created a problem later. Thanks again Words Radiator Shop.