This is the first time using them and so far I'm impressed. They offer a good vet package to help…read morewith costs, haven't seen this done anywhere else. The dr takes time to listen to your concerns and provide their feedback and doesn't judge you. I feel the vet truly has your best interest in mind and really cares for the animals.

We have taken our dog Genny to this vet office since we adopted her in September 2023. Ever since…read morethen, we have experienced serious issues with this vet office, with the exception of one veterinarian, Dr. Stephanie Wishko. For some reason, it's this vets policy to take your pet out of the room for vaccines. My dog is a reactive breed, and she's very anxious around people she doesn't know. That anxiety only got worse after we started going to this vet. Over time, our dog has become more scared of people she doesn't know. Every time she goes to the vet, it gets worse. The worst incident we experienced was about 10 months ago. We took her in for a regular visit, and she needed a vaccination as well. As soon as we brought her into the room, the tech and the vet (not Dr. Wishko) brought her immediately to the back where we weren't allowed to go to give her the vaccine. All we could hear was her yelping and trying to scurry away and you could hear people in the back say "hold her tighter." When she came back in, they were practically dragging her on her leash back into the room with us, now muzzled. We were trying to talk to her the way we usually do to calm her down, telling her it's okay (not baby talking). They physically picked her up to go on the table (which CAN be lowered so she can practically walk on by the way) and when they picked her up she pooped herself, she was shaking so hard you could visibly see it from further away, drooling (she never drools unless she goes on a really long walk or is ran super hard.) Then the vet has the nerve to say "your dog is clearly anxious," as if we didn't know that. We told him we give her CBD from an all natural pet store and he abruptly interrupted us and said "no no CBD doesn't work. Only medication does." But we love our dog so we heard him out. He said he would give us samplers of 2 medications so we can try them (we were charged $10 for each) and that we would have to "keep coming back to try new ones", essentially paying $10 each time. She was traumatized. The vet was also a man that did this to her. She now has an issue around any new man, which is difficult for my fiancé when he wants to invite friends over. You may think it's not fair for me to attribute this behavior just to the vet, but that's what brings me to Dr. Wishko, the only vet that actually heard us and respected Genny's boundaries. She and the tech that was with her gave us a muzzle and left the room so we could put it on her. When they came back in, she spoke very softly to Genny, didn't push her boundaries. She lowered the table to her height, with the tech being extremely gentle with her too. Complimenting her when they finished something, petting her head softly too. To our surprise, Dr. Wishko was so gentle that she was able to remove Genny's muzzle to check her teeth better and EVEN GET A LICK from her. Genny NEVER does that to strangers. Well, Dr. Wishko told us she has a German Shepard at home (one of Genny's breeds) and that she understands that some dogs may take extra patience and care because they are naturally reactive. Her care was the only reason we brought her back a few weeks later for her second vaccine round. This week, we brought her in and a tech came and took her leash from us to bring Genny in the back room again for the vaccine. My fiancé asked if we could go into the check up room at least because we were able to before. They said no and that it was "against policy to do vaccines infront of parents." We complained to the receptionist on the way out and she said the same and that "she seemed to do fine today." We used CBD today so that vet from before was clearly wrong, and she was still shaking so aggressively petrified of what was going on. My dog, and everyone's pet for that matter, deserves to be loved and treated with respect, have their boundaries respected, when going to the vet. The vet can be really scary to any pet, but especially reactive breeds. We will be going elsewhere now. But if you do decide to go to Suburban South, ask for Dr. Wishko.

Truly, truly outstanding. I've written hundreds of reviews on Yelp and never--never--have I been so…read morebowled over as I am writing this. I am not a fan of doctors or vets. Dr. Tamke came highly recommended to us when our elderly cat became suddenly sick. Lynn and Dr. Tamke were O U T S T A N D I N G. I simply can't say enough about how deeply knowledgeable they both have been, how deeply caring they both are, and how skilled and adept they were with our baby. The care and patience they exhibited with us was simply unparalleled. This is not your average vet that turns your animal into an expensive science experiment. This doctor is gifted and deeply deeply caring. Truly if I could give Lynn and Dr. Tamke a hundred stars, I would.

My dog needed an echocardiogram. Most places will admit your dog for most of the day and sedate…read morethem to do this. Dr Tamke not only doesn't need to sedate but she lets you be with your pet during the procedure. That makes for a happy owner and less stressed pet. Highly recommend Dr Tamke and her wonderful assistant, Lynn

This is my new vet in the south towns. My cat had been acting strangely and hissing when he was…read morejumping on and off of things. I called in and they got me in a few hours later. The waiting room is very nice with a koi pond. They had my cat's name up on a marker board saying 'welcome' which was a cute touch. The nurse (vet tech?) and the vet were very nice and the examination room had a bench for me to sit and some amusing light reading for cat and dog owners. They carefully examined Mechka (the cat) and found he had popped out his knee cap. The vet was luckily able to pop it right back in and was unable to pop it back out so it was set. They spent a lot of time doing the examination and making sure all of his little legs and feet were bending, stretching, and working correctly. I really appreciated the thoroughness. They did a thorough basic exam as well, updated Mechka on his rabies shot, and suggested some preventative treatments for kitty teeth and gave me a plan with prices and treatments outlined to let me know how much they would be. They also prescribed an anti-inflammatory for the leg swelling due to the knee injury and advice for administering it. Very pleasant experience. You can tell the staff really care and love their jobs. Highly recommended!

I cannot ever say enough about Dr. Fischer and her entire team at 5 Corners. They provided the best…read morepossible care I could imagine for my dog, fighting off infections and offering solutions and resources above and beyond what I've seen from other professionals. When my parents took in my dog while I was living in Australia, Dr. Fischer even called me to talk through what was happening and what she recommended. And her entire team was top-notch, taking care of my pup right through the end. If you need a veterinarian anywhere in Western New York, go to Five Corners.

I've been with these people for close to 20 years, I've never had an issue with them. Dr. Sweeny is…read moreone of the most caring people I have ever met, and Dr. V is very intelligent. As far as the rest of the staff, they are all great. They try their hardest to help. And remember animals can't talk, so they can't tell us what's wrong with them. My dogs have been very ill from time to time, if it was not for these people, I could have lost them. If you have an issue with these People, look in the mirror. Judge not lest ye be judged.

Took my cat in today because she has been biting me. Everyone was extremely friendly. The vet was a…read morebit rude and spoke to us like we were stupid. Overall the front desk manager and vet tech were amazing and very friendly and helpful. I would definitely recommend.

I drive 30 minutes to take my dog here. The most compassionate vets and staff especially Dr. Jacobi…read moreand Herman. They take the time to get to know my dogs and offer very pragmatic advice/treatment options.

This is the only vet we will go to because the staff really cares about the animals and it's easier…read morerecently to get an appointment that isn't months out. My biggest gripe lately though is that as of 1/1/26, they will no longer fill 3rd party pharmacy orders - so if you order from Chewy or elsewhere you have to physically go into the office to pick up the script to then send to your 3rd party. They've purposely made it so inconvenient that they know most people will end up ordering from their online pharmacy - which I guess is fine because the prices are competitive but as someone who really likes supporting Chewy, it is a huge bummer and made my life very inconvenient as we live nearly 20 minutes away. We still drive here because we like the office so much, but having to drive up also pick up scripts is a huge hassle.

I've been here in the past to the other locations and never had a problem. The key is to get here…read morewhen it opens. There were 3 techs/ vet in the enclosed clinic area just sitting on their phones and taking their time doing nothing for a majority of my time here. I showed up at 230 when it opened and wasn't checked in until 3. Then I was told there were 3 others ahead of me so I would need to wait. We waited 2 hours until it was our turn. My cat spent a total of 3 minutes with the vet. I'm sure certain animals need more care than others but this is by far the slowest VIP clinic I've ever gone to. I will officially establish myself with a stationary veterinarian after this

You couldn't ask for a more caring, kind practice. Dr. Tamke takes the time needed to do a…read morethorough examination. Your allowed in the room with your pet which helps to comfort and calm them. Your told right there and then what she is seeing. I've taken many dogs to her. Her diagnosis has alway been accurate. And I just adore her receptionist Lynn. Both these people care greatly about your pet.

The location is very accessible and the wait times are not that long. Check in is easy and I like…read morehow they have an area for cat owners and dog owners. It gives the pets some breathing room. I am a fan of the nurses. They sure take their time and do a great job looking over your pet. Courtney is amazing and truly gives her time and attention to the people and the pets. The doctors are also great. Dr Sue is amazing and truly goes the distance for your pet. It's because of Dr Sue and the nurses why I like this location.

Hopefully you don't have to deal with any kind of an emergency and get a cus svc gal named…read moreBrittany- she really shouldn't be answering phones. I was in a mad panic when the pharmacy that they use dropped the ball and I didn't get the diabetic meds for my little old lady cat. It was going to take 3 addl days... ughhhh.... Brittany hasn't a bone of empathy for the situation I was put in.... in fact she hung up on me.... What kind of person does that... ? It's too bad I was treated with such disrespect as I have been with them since approx 1995.. I'll never forget this.... Never.... The pharmacy company did in fact reimburse me.... Thank God Sam's Club also does animal meds....

I can't say enough about Abbott Rd Animal Hospital. They have treated my dog, Milo with such love…read moreand compassion! They have continuesly checked on him and not putting a bandaid on my concerns but is doing their best to find out his issues. The staff I can't say enough about them! They are a great asset to your hospital. Thank you all for everything you have done to not only releive my anxiety but that of Milo! I highly recommend them to any animal lover to give them a call! You won't be disappointed from the time you walk in that door to the time you leave!

Kind, thorough, patient and compassionate staff. We brought our dog here after feeling displeased…read morewith our previous veterinarian. The staff were attentive to my dogs injuries and very thoughtful with their approach. My dog is a rescue with a significant trauma history and it takes her a bit to warm up to people. I was very pleased to find the Abbott Road Animal Hospital and would recommend to anyone.

Dr. Lisa and all staff are amazing. Very compassionate, all women, very caring. They always find…read moreroom in an emergency or direct us where to get care when needed. Very reasonable pricing! I have several pets and will never take them anywhere else for their medical needs!