Unfortunately, I feel the need to travel a little further away to get better service...The owners…read moreare lovely people, however the clientle are very rude and frankly kind of scary. The employees are quite rude as well...it's unfortunate that they don't represent the owners at all...and when the cats away the mice will play.

Great selection of spirits, beers and wines also reasonable and affordable pricesread more

This store has the most disrespectful owner and son. They over charged you and then come up with…read morefalse receipts, even though you have the original. I wouldn't shop in this store if they had the last bottle of water on earth. A bunch of thieves.

Great service and great prices. Has been my go to spot for years. The owner is a great guy.read more

Unaware I purchased a box of wine and went back to the store to return it as it tasted horrible and…read moresour after checking the date it was boxed in year "2018" after returning to the store 2 weeks later as I did not live in the area the clerk told me there's nothing wrong with this wine it's just aged and when did you purchase this I stated 2 weeks ago and pointed out the location where the wine was stored as I noticed they still had several boxes of the same Barefoot Wine and all of them had dates of 2018 or younger, the first thing came out the clerk mouth was "we can't give you a refund" I begin to take pictures of the boxes on the shelves and the poor condition of upkeep of the store he got on the phone with the manager in a rudely manner he gave me my money without acknowledging "oh I'm sorry please feel free to accept this refund or exchange" which I was at first going to do as I was on my way to holiday celebration but after that I will not spend another dime there,,, poor Customer Service and rude!!

Don't spend a dime here. They don't accept credit cards, debit only. I can spend my $ anyway I…read morechoose. Losers....

Your reply is full of false claims. The wine was clearly promoted by your employee to all the…read morecustomers in line at $8.99, then rung up at a higher price. That's deceptive, not a "favor." Forcing customers to buy a full case of wine just to take a photo with the celebrity was also never disclosed in advance--another dishonest practice. Trying to dismiss my experience because you "served 500 customers" doesn't erase the fact that you misled people. A negative review isn't "wrong," it's the truth. Own your actions instead of gaslighting customers.

This store constantly makes errors on their signage in regards to pricing and absolutely will not…read morehonor their mistakes. I went back to check the price of an item on the shelf and the owner had taken the sign down within seconds of me putting my items in my cart. Then lied and said he threw it away and it was under a bunch of trash when I asked to see it. I will never shop in this store again and I would advise others to pay close attention once you get to the register to pay. The owner was extremely rude when I asked his name. He told me it was Jay, and proceeded to ask me if I also wanted his Drivers License and S.S #. I'll continue to shop at Binny's. The customer service there is top tier.

I give this store a 5/5 the employees are very friendly and helpful specially the stocker Rickyread more

Terrible customer service. Went in there to buy maraschino cherries I was charged a liquor tax,…read morethe Cherries cost $12.99 and with the liquor tax it was close to $18. I questioned it. They treated me as though I was an idiot. I just wanted it taxed correctly, but because they were oblivious as to what I was asking about. I just returned it, and never went back. Shame, since I liked the products they carried and I was close . Change your customer service, they suck, I know more than one person goes elsewhere due to the rudeness. They only people who will continue to go there are the derelict who are in need of alcohol, or those who haven't experienced the rude customer service yet.

I ordered a case of Michelob Ultra via door dash. Regular price at any store is typically $19.99…read moreto $23.00. I saw their price at $19.99, thought it was a case. It's a 12 pack. They charged double what anyone else charges. I will never order from these thieves again.

I try to buy all my booze here. The owner Butch has an excellent selection of wine and even some…read moresangria I can't find anywhere else. It's a family owned business and Butch is very responsive to the needs of the customer. He and his son are in there day and and day out slogging away, they never allow the store to be run by minimum wage know-nothings. They have wine tastings regularly but I haven't checked those out yet.