Their service was good Ambiance is laid back…read more They have a lot of selection of food, drinks and alcohol

Received a gift set that I did t need. Had trouble returning it at another location, but no problem…read morehere. The store manager was attentive and kind about providing an exchange.

The guy who was working there 5/15 in the evening was rude. If he doesn't want to be there and…read morehelp, he should quit. Didn't buy anything for this reason. Store was clean and had an okay selection. Customer service is horrible.

Well I suppose she would have never proceeded to verbally attack you had YOU not instigated the…read morealtercation by spewing racial slurs such as "GO BACK TO MEXICO" and "SPICK". Not everyone is going to sit back and allow your racist self to verbally abuse them because you're agitated and fiending for your alcohol. Get yourself some help and I'm positive Twin Liquors won't miss the business of a racist who blatantly disrespects their employees. Serving individuals like yourself will give them a worse rep than an employee who won't tolerate your bigoted bs.

Taking a Sunday drive on a Saturday, my partner in crime and I knew we were gonna pass up Picosos…read moreon our way back into town. He quickly turned to me and asked, "Wanna stop and look at some nuts????!?!?" "Uhm... yours? No, that's okay. I'm good." "NO. Picoso's nuts!" "I don't wanna see anyone's stinkin' nuts." I felt him staring at me as we continued to drive down Hwy 16 (Bandera Rd). I swear I think he was drilling imaginary holes in to my head for being so damn facetious. "FINE. Let's go look at nuts! We'll be nut freaks, I tell ya!" But wouldn't you know it? We pulled in and Picosos was closed! And when reality hit, he said in a sad, pitiful tone, "Awww... no nuts... but there IS a LIQUOR STORE NEXT DOOR!" Sheeyit... As soon as we walked in, we noticed the store was clean, compact, and brightly lit. Now, mind you, I say compact, but they had a lot of choices available: local vodkas, a good selection of tequilas, whiskeys, cognac, and some local beers. And guess what my partner in crime saw? You said it. Picosos brand peanuts displayed on about three shelves. We took our time, sifted through everything (liquor included) and when we got halfway through the store, the employee at the register yelled out, "Are ya'll looking for anything in particular?" "No, just lookin'." we replied. "Alright, no problem. If there's something that you need or want, let me know and I'll see what I can do. And if ya'll need anything from next door and know what you want and I don't have it in here, just say it and I'll unlock the store and get it for you!" Brilliant! We loved his idea. Too bad we didn't know what the hell we really wanted from Picosos so we just went with the few products already available at Dino & Gino. After about 30-45 minutes of browsing we finally made our way up to the register with our final decisions: 1. A pack of Picosos' samurai mix (basically a mix Japanese style peanuts: seaweed, wasabi, plain, chile, and sesame flavors thrown in) 2. A can of salted Picosos peanuts When the cashier looked at what we had, he was shocked. "ALL this time ya'll spent looking at everything and THIS is all you get???!? I was thinkin ya'll were gonna buy the whole store but you two come up with this? And you didn't even get the SPICY PEANUTS! Seriously??!??" LOL! He had us crackin' up because we didn't realize how much time we actually spent looking compared to what we were leaving with. He definitely did NOT guilt us in to buying anything else though. It was all in good fun. But my partner in crime said, "Okay, we'll buy the small pack of spicy peanuts." And the response was, "You know what? I'm just gonna GIVE THEM TO YOU." Ha ha The three of us spoke for a few more minutes and he invited us to join old town Helotes for a local market they hold on the first Saturday(?) of the month. And as we were leaving, I asked his name in order to introduce ourselves and he said, "I'm Dino!" Well, it's very nice to meet you, Dino! Thank you for being so welcoming and unbelievably sweet. Can't wait to run in to you again. :)

BEST of the BEST...they really go out of their way for their customers. Added a food truck park,…read morepicnic tables, playground for the kids. Family atmosphere. This is the best liquor store in Helotes and the surrounding area, by far!

I had an amazing experience at Total Wine & More! The store was clean, organized, and had a huge…read moreselection to choose from. Every employee I interacted with was friendly and helpful, but I especially want to thank the manager, Melo, for going above and beyond. Melo was professional, welcoming, and made sure I found exactly what I needed. It's rare to find customer service this good nowadays, and it honestly made my shopping experience so much better. You can tell Melo truly cares about the customers and the team. I'll definitely be coming back and recommending this location to others!

Total Wine _ Totally Awesome…read more I want to take a moment to share my heartfelt gratitude to Front End Supervisor Lori and Total Wine Associate Chris for making such a special time in my life even more memorable. As I was preparing for my upcoming wedding, I wasn't very familiar with spirits or selection, but Lori and Chris went above and beyond to guide me through the process. What truly touched me was the warmth they brought to the experience. On my second visit, Lori greeted me with the most genuine hug, something the extrovert in me absolutely loved and as stressful as this planning was, I needed it. She reassured me that she was there to support both my fiancé and me every step of the way. With their thoughtful recommendations and even spirit tastings, what could have been stressful turned into something seamless and joyful. I am deeply grateful for their kindness, patience, and care. They didn't just help me pick out drinks, they made me feel celebrated. Highly Recommended~

They lie and and replace orders on Uber Eats and they send you the wrong amount and charge you…read morethe same.

New store in town with good selection and good prices. Staff is helpful too. Wine, beer and liqourread more

Beautiful store, lots of variety, friendly staff, great hours, good prices. Nice location,…read moreconveniently located at the intersection of the 1694 frontage road and Hausmen.

From the owner: Elevate your evening! Discover a selection of exquisite wines and top-shelf liquors at our…read morewelcoming stores, open until late.

Another GREAT Local business. I stopped in here by accident. Turned out to be a blessing. I met…read morethe owner Kelvin. Great guy. We talked for a few and got to know each other. He is really a people person and genuinely cares about the locals that patron his business. This is my new go-to spot in my neighborhood.

The owners were so nice and catering! they are moving locations so I hope they update their yelp…read moreand get great business in their new location!!

Still the mango deal 1800 mixed with real frozen mango! It was a long week and tried other bottle…read morewith bf. We obviously prefer the mango 1800 from this store. The usual guy wasn't in the store but the one who helped us also mentioned their pre packaged drink mixes have free cup of ice.

Went in looking for a nice red blend for dinner and for some reason the guy working the wine floor…read moredecided that meant Moscato. While I have no issues against sweet wines it was not what I wanted and I found it very insulting that he kept pushing sweet wines at me because he apparently didn't believe I knew what I wanted. I left with a great italian primitivo, but I will not be going back there again due to the customer service.

On December 19, 2025, I was rear-ended in the parking lot of a Spec's location by another customer…read more The other driver was clearly at fault and provided their insurance information, and a claim was filed. Unfortunately, the other party later changed their story, and their insurance company denied my claim, stating I needed additional evidence to dispute it. I contacted Spec's directly, and a store supervisor was extremely kind and helpful. She confirmed she reviewed the video footage and stated the other party was at fault. However, she said she could not release the footage herself and would escalate the matter to corporate. That's where the problems started. Spec's corporate office has done nothing but give me the runaround. First, they told me I needed an official police document to formally request the footage. I obtained that document and submitted it. Then I was told they could not release the video to me directly, but that my insurance company could easily obtain it. When my insurance company reached out, Spec's suddenly claimed a subpoena was required. This video could have been released directly to my insurance company for insurance purposes only, causing no harm to Spec's whatsoever. Instead, they are forcing an unnecessary legal process, essentially requiring someone to hire a lawyer just to access evidence they already acknowledged proves fault. This is a greedy, uncooperative corporate office that clearly does not care about customers once they leave the store. Very disappointing experience and a complete lack of integrity from corporate leadership.