Chemical Burn After Keratin Treatment- No Accountability! On August 7, 2025, I received a keratin treatment from Daisy at this salon which my hair came out nicely. Unfortunately, I ended up with a painful second-degree chemical burn on my neck after the treatment. When I informed Lisa (owner), I was met with a dismissive attitude. She denied the possibility that the product could cause a chemical burn, claimed it was "not a chemical," and told me to contact the manufacturer instead. I explored the possibility that relaxer on the cape or towel from previous customer could have caused burn. She said she would review camera footage and get back to me. After follow-up she refused to admit or apologize for their mistake and no refund granted. She offered a gift card for future service which, is unrealistic especially traveling 3 hours round trip to get there. I am not sure what product /chemical caused burn. The lack of accountability and concern for client safety was extremely disappointing. read more

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Everything. They really talk to you about your hair, the condition of your hair. They offer recommendations to promote and maintain healthy hair growth. If you're wearing a weave, extensions or something else, they stress the importance of keeping your natural hair healthy. Very professional and friendly atmosphere. read more

I need to find a new salon and really want to go to one near my home. I called Salon Lisa Brown and left a voice message on a Monday around 11:00, and left a message. No response. I tried about 10 days later and got through to someone and made an appointment with the owner for a color. I have to change it because I have to go out of town. Called yesterday morning, left another message three days later. No response. My appointment is tomorrow. I still don't have a single response. I hope they know I am not going to make it because I am in Tampa, FL and no one bothered to confirm he cancellation. I will make an appointment somewhere else when I get home. read more

This has been my salon now for a few years and I couldn't imagine letting anyone else touch my hair at this point. From the very beginning, I felt welcomed and was always treated like a VIP! They treat all of their clientele this way. Not just me! The owner , Lisa has cultivated a culture here that is second to none. The atmosphere is light and fun but still very professional! In years past, I had dealt with salons that would overbook themselves which would be to my detriment. So much so that I just stopped going to them all together. At SLB , I have not had this issue. I appreciate being able to arrive and get serviced shortly after my appt time or sometimes before if there was a cancellation. So they appreciate my time! My stylist, Jamal (master stylist) is very thorough and knowledgeable. I trust him. He is trained to do all hair types and styles. Prior to coming to SLB, I wasn't getting my hair done regularly and this was not promoting proper hair growth obviously. I get silk press and have also had color applied without any regrets. Every since I have started coming to SLB, my natural hair has grown tremendously and is also very healthy! I am extremely pleased after each and every visit. This might be the first salon I've been to where I actually like my hair when I leave the salon and I don't have to go home and redo my hair. Anyone else ever experienced this???? lol SLB makes it easy to schedule appts online or via their app for all of the services they offer. This is a full service salon that can meet all of your needs. I highly recommend them! read more

Lisa Brown SalonSpa - Entrance - Hair Salons Near Me - Bessemer, Alabama

I've only been here once, but it went the way anyone would hope. I was able to get a same day appointment. People were nice. I got the haircut I asked for. My hair is naturally straight, and I don't want to spend any time on it. I need a cut with some layers- so it has a little bit of style despite being washed, dried & not much else. I asked for long layers and Tracy C. did a great job. read more

Salon Lisa Brown truly is an experience. The staff are very personable, professional, knowledgeable due to the watchful, masterful expert of Miss Lisa Brown herself...upon entering Lisa's salon a few years ago, Miss Lisa EDUCATED me on my hair, what works and what doesn't. Salon Lisa Brown cares about their clients in a way I've not experienced. She worked with me due to the fact I NEEDED to natural and I was taught how chemicals can really damage your hair so over time I would have my regular trimmings, deep conditioners, shampoos and the occasional coloring the truly washed that grey right out of my hair. The atmosphere is light, comfortable and they cater to ur needs weather your getting ready for a prom, date night or getting ready for a Royal Wedding. EVERY Client is a work of ART! read more

When someone loves what they do the product speaks for itself! Lisa Brown and her staff loves what they do and the results prove it! They don't just "do" your hair, they CARE for your hair. read more

I am sorry to say I will not go back to this place ever again. I wish I could show you the end result. I asked for a specific hairstyle complete with a photo. I was impressed at first with the knowledge she seemed to have and description she used. Unfortunately I needed to be somewhere else or I would not have paid. The hair style I selected was longer pixie cut styled. The initial cut was 25 plus style 10. My hair was butchered and not styled at all. She explained to me that the hairstyle I chose was difficult for my hair. Now in all my experience in salons a person would have told me that in the beginning. Then she had the nerve to tell me I didn't pay for a style when she said she would have to charge an extra 10 for the STYLE. I looked like a character from 3 stooges with a bowl looking cut. I cried. Thanks to Susan at Regis for making my hair look awesome and will be getting a tip in the future. But I will never grace the doors of Salon Lisa Brown. I tip generously btw. She didn't even offer to fix the issue. Sad I will upload a photo later of her results. smh read more

I love Lisa and the staff. My daughter and I have been an client of theirs for the last 5 and 1/2 years. My hair have grown and it is so thick. If you are looking for a place where they care about you and your hair and not a buck. Then stop looking and start booking your appointment. Thanks Lisa and family. read more

Salon Lisa Brown is a professional multicultural salon. The staff is positive, talented and genuinely friendly. I have gone to a ton of salons and Salon Lisa Brown is truly the best. They believe in healthy hair and the atmosphere is amazing. For a great salon experience, try Salon Lisa Brown. Terri A. read more

Salon Lisa Brown is creative, talented, and passionate about styling hair. It is obvious that they 100% enjoys their job and it comes out in each hair cut color or style they gives! I always leave the salon with a huge smile on my face, feeling like a beautiful woman. I recommend this salon to anyone for any occasion. read more

I have been a client for over 5 years. Lisa Brown and her staff is very professional. Most of all, they are abreast of the cutting edge techniques and products for healthy hair. I have recommended several clients that have made Salon Lisa Brown their pathway for amazing hair and makeup. Keneisha H. read more

I will NEVER get my hair cut at this salon again. Worst cut ever, you can go to Great Clips and get the same cut but cheaper. Blanco didn't ask any questions then had to ask some else how to cut a shaggy bob. Didn't ask how short I wanted the cut, just started cutting. Half way through I knew she didn't know what she was doing. You could see ever cut she made and then another person had to texterize my style. The cut I have isn't what I wanted. Save your money and go to a professional. read more