I came in literally walking on pins and needles because of my shin splints, and I left feeling like a completely different person. Hannah's pedicure was AMAZING from start to finish. She took her time and made sure I was comfortable the entire appointment. You can tell she truly cares about her clients and pays attention to detail. The massage part was honestly the best part for me. My legs and feet were so tense and sore before I came in, and by the end I felt relaxed and relieved. She was gentle but still thorough, and the whole experience felt so calming. My feet looked and felt so much better afterwards. Not only was the service great, but Hannah was also sweet, patient, and professional. I will definitely be coming back and recommending her to anyone needing a good pedicure and some self-care. read more

Came to get my Memorial Day pedi. This place is consistently busy but you never wait too long. I got the aromatherapy pedicure ($65) with gel polish which is an extra $15 dollars. Very relaxing but always seems to go by so fast. Had me a glass of white wine while getting my service. It's always excellent service here. read more

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Treated my bf to a pedicure here on Valentine's Day. I've been seeing so many positive reviews on TikTok and had to try the place ourselves. Well worth the hype. We received the aroma therapy pedicure. One of the best pedicures we've ever had in our lives. It was a bit pricer than a regular pedicure $65 (+$15 extra for gel) but absolutely worth the price for the hour service. They also have a nice complementary drink menu which definitely added to the experience. It genuinely felt like a luxurious experience and I swear my feet haven't felt softer. They have one of the best color walls I've ever seen. We will definitely be back. read more

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I recently went to this nail establishment and I was happy at the number of techs they have on hand. They remind of the nail place that used to be located in the mall. I went on a Saturday after the holiday and the establishment was busy but, my tech Alex was so sweet and she finished my nails in no time. They have lots of nail polishes to choose from. They have plenty of pedicure packages which I plan on getting on my next visit. The same for your nails. You can't miss the location right in the promenade shopping center in Bessemer. read more

I was at Model Nails today. I got a pedicure and Hanna gave me the absolute best leg and foot massage. She was amazing!

If I could give 0 stars I would. I came in with a group of 3 to get pedicures. They put me in a chair, filled up the water, cut one toenail and left me sitting for 15 minutes cause another lady decided she wanted a full set and it was more expensive. I'll never be back read more

Just be prepared to wait a longggg time. I was told the wait was 20 minutes but then ended up sitting there for an hour and 20 before the pedicure ever started. read more

Ben is my favorite! He does amazing work and he is kind and efficient. The whole place is friendly and professional.

Minni is amazing, always able to do whatever I show her in a picture! She also makes my acrylic nails thin and natural, just like I ask her to She the best! read more

Well, this shop is close to home. A plus. It has dozens of employees, so there is usually little to no wait. That is a plus too. What I have found is that the older ladies (who I seem to get stuck with) are not good at either manicures or pedicures. I have had 2 or 3 of these older ladies and they all have cut my skin, trimmed back my nails too far - which hurts. The one that I had yesterday pulled her mask under her chin through the entire manicure. Customers have to wear a mask but not the employees?? I have come to this Salon often for the past 10 years. I am not going back again. As I type this out, one of my fingers hurts where she skimmed some skin off. read more

Model Nails - Nail Salons Near Me - Bessemer, Alabama

I've been coming to this place for a few months now and have found that it's easy to get in and out. I haven't seen too many people sitting around waiting. The manicurist seem to manage the client's services appropriately. Like with anything, the prices have increased but the quality is there so it all evens out. The atmosphere is pleasant enough. I'm not sure if Wi-Fi is available for customers but I hope it's offered without a fee. This place appears to treat everyone the same, with respect. I will continue receiving my nail services here as long as the quality, comfort, cleanliness and respect remains the same. read more

The guys here are pretty much buttholes. People can hear you talking about them behind their back. Just do my nails bro. You be working 7 days a week for that red corvette parked in the same parking spot every day. Do they not allow a vacation here? They surely need to. read more

Ask for Minnie and you will thank me later. I always call for an appointment and she get me out so fast with doing an awesome job! Jan read more

Everyone is so friendly! The best pedicure and nails!!! Excellent service!!!!! Thank you all so much!! Needed this pampering so much!!!!! read more

My favorite place for pedicures and nails. LOVE the new pedicure selection and the complimentary drinks are top notch!

Never ever go here! My mom and I went as first time customers for a gel pedicure. My not even 2 days later my mom's gel toenail polish was chipping, they offered to fix but, the same night my mom's toenail cracked in 1/2!!! My mom went for a refund and basically the general manager would not even give her name as her and her employees tried to gang up on my mom. I'm not having that! BEWARE, STAY AWAY read more

Model Nails - Nail Salons Near Me - Bessemer, Alabama

This place needs to be shut down, and I will be contacting the Alabama Board of Cosmetology to see what can be done. If you value the use of your hands, DO NOT GO TO THIS NAIL SALON. On Saturday, 12/28, my fiance went to this salon for a manicure and pedicure. The woman who did his manicure scrubbed his fingers with the emery board until he bled, cut his nails down past the quick, and cut a huge gash out of his pinkie finger (see photos attached). When he was bleeding, she simply kept going. When a customer expresses pain, YOU STOP WHAT YOU ARE DOING. There is no language barrier to body language and the expression of physical pain--this woman simply didn't care. When he went to the manager to express his discontent, she told him to wait for 30 minutes while she finished up another patron. Fine. Other customers must be serviced, and it is understandable to wait your turn to be addressed. An hour and a half passed. When he requested a refund, the manager sharply started to exclaim that sometimes when you're getting your nails done, you'll bleed--basically told him to get over it and that his pain was no big deal. She also exclaimed that no refund would be issued. When he expressed his discontent with that, she began speaking in Vietnamese with a horrible, derogatory attitude rather than addressing his concern as a customer. Her body language was aggressive and aggravated, rather than concerned that one of her techs had physically harmed a patron. She then took him to sit at a booth to have the problem corrected (is it possible for a nail tech to grow someone's skin back??????????????), then she sent the SAME WOMAN WHO RUINED HIS FINGERS TO FIX THE ISSUE. Rather than resolving the issue as the person in-charge, she simply dumped him off to the person who did a terrible job in the first place. To add insult to injury (literally), the cuticles weren't even pushed back, there was no buffing of the nails, and the ends of his nails were ragged and scraped. I have gathered all involved parties' cosmetology license numbers. This will not be the last Model Nail Spa hears from me; however, in the meantime, patronize this dump at your own risk. If they treat patrons this way to their faces, imagine what type of crap they have going on behind closed doors (poor sanitation practices come to mind--this type of negligence doesn't stop at face-value). ATTEND AT YOUR OWN RISK. read more

Model Nails - unable to get cards out of his wallet because he cannot use his fingers due to the pain caused by Model Nail Spa - Nail Salons Near Me - Bessemer, Alabama

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I have always been able to get my nails done expeditiously! Dave has done a fabulous job repairing damage done by dip processes from years of use. always very pleased! read more

One minute ago They do acrylics good and shape well but i don't think that they are very clean. Took them off after a fill in and two of my nails are brownish green. I never hit those two nails hard enough for them to bruise so at this point, i think it's fungus. read more

Model Nails - Nail Salons Near Me - Bessemer, Alabama

Needed to get done up & my normal nailologist didn't have any openings so I went here. Mid day on a weekday was the move! It was not crowded at all! I got a deluxe pedicure from Tony who was amazing!! He took his time on my feet & was magical with the massage! I wish he would have told me gel polish was an extra $13, but I'm not really complaining!! I had to soak off my current set. My nailologist was Kim! She was patient & diligent while removing my nails! She gave me a new almond set with dip powder & did an amazing job. If you go, for sure ask for Tony & Kim!!! read more

Model Nails - Nail Salons Near Me - Bessemer, Alabama

I don't typically do reviews.....but this is a must. Best manicure since moving back to Alabama in 2021. Fella goes by "B" .... He is AMAZING! Chair 6. read more

Went in for pedicure before my cruise. This is what the deluxe gets you. I called to let them know and they told me not to come back. read more

Model Nails - Leg scratched up during a pedicure. - Nail Salons Near Me - Bessemer, Alabama

Always a great experience but sometimes it's a long wait but today there was no wait!! And Helen was my tech for both my pedi and waxing my eyebrows.... Lord knows I needed it .. one more day and I was going to have to find a banana clip (girls that's what we put our hair back with in the 80's when we wore jelly shoes). Anywho it was good vibes all day!!! read more

I'd give model nails 0'stars if I could. There are far better options to choose than here. You're better off ordering a kit off of Amazon and doing your mails yourself. The staff is incredibly rude, they will hang up in your face instead of trying to provide a solution. They allow a minor to speak to patrons any kind of way and make comments like "I don't know how to help her if she keeps complaining". Well I don't know how you'll stay in business if you keep operating this way. Every bit of my $92 worth of service was half assed. I tried to extend grace because it is a holiday weekend, but when I returned 4 hours later because my nails had begin to chip... it was a problem. Also, I was thinking the phone call was being dropped. It wasn't. The receptionist was hanging up on me and ignoring my calls. I know this to be true because once I decided to just go back to the salon due to the lack of respect I was receiving by phone... I sat in the salon and didn't see her take a phone call the whole time I'm was there. I just wanted the two nails repaired, although if we're being honest the work was terrible and i should've asked that it was all redone, I didn't because grace. I understood being kind and patient. Model nails failed miserably. The final product was sloppy. It wasn't neat and you could tell that the work was rushed. read more

Do not go to this place!!! The lady who did my toes told me I could get the same color on my toes as my nails. I get dip on my nails and gel on my toes. They did not have the same color. That was not the problem. The lady who was going to do my nails could not find a color to match. She asked me was I getting a full set. I said yes. She said well your just making it even harder on us why don't you just get gel then. I told her well don't worry about it since you don't want to do it. I go to tell my friend what happened and the lady who was supposed to do my nails comes explaining talking loud making a scene in the nail salon. Management did not try to diffuse the situation or fix it. Nail tech continued to talk loudly to get her point across. It was beyond embarrassing. read more

I have visited this nail shop on about 8 different occasions over the past couple of years, and have experienced many nail techs in this shop. This nail shop is always pretty busy, and consistently seems to always have nail techs in a rush. My nails always look wonderful, but they definitely rush, and might accidentally file your skin. That's happened to me a few times. But I never have to wait, in fact, most times I visit this nail shop, it's because I know I don't have time to go and wait anywhere else. They have a lot of options for SNS. It's more expensive than most nail shops in the area. read more

Model Nails - SNS (dipping powder) - Nail Salons Near Me - Bessemer, Alabama

The worst. I will never go back here. I came back because their site said that they do UV Gel Nails. When they don't. When I called the guy said that they do it. When I got there they don't do it and act like they don't know what it is. So I settled for the Pink Powder Fill in. Online the Pink Powder Fill In price is $25. I walked out paying $45 for a fill NO POLISH. NO DESIGN. JUST A FILL. I should have just kept looking for a nail salon in Birmingham that do what I done and done right. THEY ARE RIPPING PEOPLE OFF. read more

Model Nails - Nail Salons Near Me - Bessemer, Alabama

Even with an appointment you will be here all day. Very unorganized. And communication sucks. I tried to give them 3 Chances total, and everyone chance they have disappointed me. I will not be coming back. read more

I went back to model nails after a while of not getting my nails done, I had an amazing experience for my first time back they only charged me $100 for my nails and feet, they did a very good job. I will be going back they have earned a customer for life read more

Model Nails - Nail Salons Near Me - Bessemer, Alabama

Extremely rude. Staff had bad attitudes and were short with me the whole time. I will never go back to their nail salon again.

The two technicians literally almost got into a fist fight and arguing right over me super loud in the middle of the nail shop. Alex was super rude to me and said let someone else do your nails when I specifically made an appointment with her to do my nails and toes at 11am. The guy told me someone else would do my toes because Alex was busy. I said ok mind you I'm supposed to have a confirmed nail appointment. At 1130 while I'm getting a pedicure she walks over and starts yelling saying her co worked has a bad fucking mouth her words exactly. They started arguing really loud by this time I'm so irritated and ready to go. The older lady did a horrible job on my toes and I was charged 64 dollars for a gel pedicure. I didn't care about the price because I would pay top dollar for good customer service. No one apologized to us not one thank you and man they have two stars on yelp and my dumb ass still went! I wouldn't spend one dime in this place ever again. One of the cleanest and nicest shops I've been in but baby they can have it with their rude angry asses! read more

I went to Kelly here for 2+ years. She is literally the besttttt nail tech (and we know how hard it is to find a good one!) I called today to schedule an appointment while home for the holidays and was told that she's now in Atlanta. I live in Atlanta now and would looove to see her to get my nails done. If anyone could please help me find Kelly, it would be greatly appreciated lol read more

The employee did not speak English so there was no way to communicate with her. I didn't get the service I asked for. My pedicure was not good. My feet was not scrubbed the way I asked and my heels were left cracked after. If you are going for a good pedicure. Do not go, wasted money. read more

This salon is the worst. The workers have awful attitudes and are so rude. I went to this salon to get a full set and the lady who did my nails cut my finger while smoothing out my acrylics and acted like she didn't want to do her job nor did she apologize. The job she did was absolutely ridiculous and my nails were so messy. She told me I was good to go when they were not dry yet and my paint got smudged. I went in to ask them to fix it and they told me I would have to pay? I will NOT be back and I recommend not going here. read more

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Nail Tech was so rude and did not do what I asked. Then she proceeded to charge me $60 for a $30 nail job. The worst nails I've ever had will not be going back. read more

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This is a beautiful salon with horrible employees and customer service. I've been 3 times hoping I just got a bad person the last time because the place is so pretty! But each time I was treated horribly. They never do what I ask, my acrylics always pop off within a week, and they always talk down to me. read more

Model Nails - Nail Salons Near Me - Bessemer, Alabama

Kim just gave me a full set with a pink to white hombre, and they are glorious! I was seated immediately. Everyone was kind and professional. The salon was beautifully clean, everyone was masked and I felt safe being there during the pandemic. 5 stars for sure! read more

Great work! But aren't the nail technicians supposed to bring your belongings to you where you dry your nails? This place doesn't. Terrible customer service. I guess she was upset i didn't get gel! read more

I have been using this salon for about 6 months now. However, my last few experiences have been bad enough to send me elsewhere. I am not sure what fumes they use, but I have never once gotten sick in a nail salon until now. The last three times, I have had to leave because I felt so nauseous. This last time, I was trying to stick it out because I thought surely something is wrong with me. However, I asked the nail tech not to cut my real nail while removing tips. Not only did she cut my nails, but she cut them so deep I bled on two different fingers. I politely asked her to stop cutting my nails and have someone else come over. She argued with me that she didn't cut my nails even after I showed her the blood. I will not return. read more

My nails turned out great and it was cheaper than anywhere else i've been (by $10-$15 or so). they were also good about spacing everyone 6ft apart. :) read more

Model Nails - Nail Salons Near Me - Bessemer, Alabama