Spectactular family practitioner! Dr. Donnelly delivered my first child and it was a fine…read moreexperience. She is the nicest person you'll ever meet, and you will feel comfortable talking with her about any medical issues. Authoritative, highly skilled and quite sensitive. I would have stayed with this practice had we not moved. Dr. Matt Carducci is her partner and also a great doc.

Dr. Ann is by far the best doctor I've ever had. She listens, she treats, she listens more, she's…read morekind and takes the time with you to explain things. She also has a great sense of humor. I've followed her to 3 practices. She is a far superior Internal Medicine/GP to anyone else in Naperville/Aurora.

Great doctor that genuine cares about your health . Always able to get in and receptionist are on…read moretop of it

I"ll preface this by saying that I don't get sick very often. Which is why I don't have a personal…read morephysician. Or sure- I go and do the obligatory physical every year with all the corresponding tests, but I've yet to find a doctor that I want to have a long term relationship with. Well- that all changed the other day when I visited Dr. Sachtleben. So what made me change my mind? First of all- his office squeezed me in even though I wasn't a regular patient. Much appreciated given I was sick and needed some help. Secondly- this guy listens. Took the time to hear why I was there all the while typing what I said into his computer so that he could refer back to it. We talked about a wide range of things and what I liked is that he did not offer up the standard doctor lines about things. There is always more than one way to solve an issue and Dr. Sachtleben subscribes to that theory. All in all- not only did he solve my health issue- but he built my trust which is what I ask for in someone who is going to partner with me on my health. He came recommended to me by another doctor that I know and trust and I feel good about recommending him here. Now if I could only learn to pronounce his name properly!!

I have been a patient at this practice since October of 2013 and I love it! I see Dr. Gaunt and she…read moreis an amazing doctor. I usually only go for a yearly check up but if I have any questions about my birth control or anything really, Dr. Gaunt and her team respond promptly. Dr. Gaunt is very well-educated and a very kind woman. I feel very comfortable around her. She helps me to understand all aspects of my treatment and is very professional. The nurses at this practice are also very kind and helpful. I would recommend this practice to any and every one!

Absolutely horrible experience. I have PCOS and endometriosis and the receptionists were cold and…read morecalled me to reschedule my appointment multiple times. They then forget they called. They prescribed the wrong birth control for me as well. Would not recommend to anyone.

This place is great. I've been with them since they were in the old office (like 4 years). The…read moredoctors are both very professional, personable and obviously know their stuff. They are easy to talk to and you can tell they care about their patients. They listen to your concerns and work with you to formulate the best treatment plan. I've seen patients of all ages in for allergy shots and check-ups. What makes this office even more exceptional is the great staff that augment the doctors perfectly. I don't know everyone, but I can tell you Lacie and Cindy are some of the best around. They're great at what they do and do their best to make you feel welcome and at ease. If you have allergy issues or asthma or other stuff that makes your nose/lung area feel not so great...head on over and tell them I sent you. (it won't matter, but it'll be fun)

I have been a patient of the office for 6 years for treatment of severe seasonal allergies. I have…read morebeen very pleased with my care, which is fairly routine with regular shots. This year, my infant daughter had a reaction to food on a Saturday. Dr. Girdhar squeezed us in the following week, explaining the urgency of diagnosis and treatment for infants with potential food allergies. She quickly diagnosed and referred us to an expert in food allergy treatments. Furthermore, she has been in continuous communication about how to introduce additional potential allergenic foods, and has provided guidance and care along with way. The office staff are easy to reach and always get back to me promptly when I call or text with questions. They are also really kind people! I strongly recommend Dr. Girdhar's practice!

Dr. Meineke is a very good diagnostician. He takes time to be with patients and has a great…read morepersonality. I have been his patient for 16 years and I am very happy with his care.

Appointment went fine. Dr Meineke was personable, friendly and had good bed side manners. He took…read morethe time to understand and provide prelim analysis of my concerns. All in all I was pleased as I had recently moved to Oak Park and sought out a new GP that was more convenient. As part of the annual physical, I had blood drawn for lab testing and was told to call back in 4-5 business days. OK so its an old school practice with no secure electronic records access so figured ok, I can do that. It has been 3 weeks now. I have been calling every day sometimes getting the German receptionist, sometimes leaving a VM, and have gotten zero response...no call backs...and when I speak to the receptionist, she doesn't take a message, but rather suggests I call back when it is more convenient for Herr Doctor. Its been frustrating beyond belief. I am going to have to go back to my prior practice and redo everything because I know they can communicate and trust their expertise. Bottom line: If you are under 80 and require any sort of convenience in discussing the results of your appointment/tests in any channel other than back in person, I wouldn't bother going to Dr Meineke. While he seems knowledgeable (I don't know because I didn't have any follow-up to consider), he also seems to be just going through the motions and not making the patient experience anything different stepping on gum. Summary: Office environment is old and dated Has poor follow up on results/next steps and doesn't pass through messages

My psychologist referred me to Dr M. I'll admit, the building was a bit outdated and while I won't…read moresay his office is necessarily outdated, don't see him if you're looking for a new, shiny, hip, minimalist office - from the waiting room to any other room you'll be in or can see. My average waiting time is about 20 minutes, HOWEVER, they're excellent about getting you in same day if it's urgent, Which I suppose is why the wait time is a bit long. However, ultimately I continue to go bc Dr M doesn't just humor me he's listening to me, but he genuinely values what I say and think. He's not shy about taking the lead or disagreeing, but he truly collaborates with me for my best care plan.

Receptionist are always extremely condescending, they will argue everything you say as well as give…read morerude unhelpful comments if you ask questions. I had one respond with "well I wouldn't know because I'm not a nurse" maybe next time respond with a little more thought and care. They also can't keep a primary doctor to save their life I had been going there for 5 years and they went through 3 doctors, how concerning. I would avoid this place if you can they make it very clear that they don't actually care about your health, only milking as much money from you as possible. Seriously females avoid, please find doctors that make you feel safe respected and heard!

I would like to rate this office higher but cannot…read more I have been a patient of Dr. Spratford's for almost 10 years and will not go anywhere only because of how great he is as an individual. This review though is for the practice as a whole. Time and time again over the years, this office seems to have suffered the problem of getting too large, too quickly, without enough resources. When they did their major additions and upgrades it took them months to get things together. The staff was/is over-worked and there was too much traffic at all times. Outside of that transition time hasn't been better. Getting in touch with your doctor is difficult. You have to call, leave a message, and often, even if you ask for the doctor, you get a call back from the nurse. Then you have to go through the whole process of leaving a message and waiting again. The staff and RN's have repeatedly gotten my recurring prescriptions wrong when communicating with the pharmacy, sometimes costing me dearly (I will say that the office has resolved this for me with their in house pharmacy, but I had to almost demand it). Out of all of that, my biggest complaint about the office is the general lack of attention to detail. For example, if my doctor leaves town, I have to TELL the doctor filling in to check my chart. To me this should be standard operating procedure. How can you answer a question of a patient if you haven't reviewed their file? They are too busy, without enough administrative staff, and it shows in the quality of assistance I get when I'm not with my doctor. (I'm surprised there's a hidden review here that says pretty much the same thing. I knew when I came on here that I couldn't possibly be the only person who's noticed this problem creep up over the years)

The group has been renamed to Prairie Medical Group, but are in the same location. I have been…read moreseeing Dr. Erin Vaughan for a few years now and she is awesome. She is young, probably in her 30s, and just very attentative to me. I've seen doctors in the past who were eager to get you in and out, but Dr. Vaughan takes the time to sit down and listen to what you're going through. My most recent visit was in January '08, the reason I didn't really know. I had had a perpetual throat-clearing/cough for at least a year and I was finally getting it checked out. I did some research, and didn't know if it was allergies, asthma, or GIRD. I went in there, she sat down, and said "This is when I get to be a detective and figure out what's going on with you." I thought that was AWESOME! I was in there for an hour an a half, she was running different tests on me, and we figured out that it's possibly allergy-induced asthma, and definitely some allergy issues. I feel a lot better now that we're getting to the bottom of things, and I would recommend her to anyone! Other notes: I rarely have to wait more than 5 minutes in the waiting area to go into a room, which is great. Nothing worse than going to the doctor's office and having to sit and wait (especially when you have an appointment!).

I cannot give this business enough praise. Before scheduling with them I had called over a dozen…read moredifferent infusion places, very few had a real person to answer the phone. But I got ahold of Edward, who was at a location further from my home, and then Kristen. Both were very friendly, knowledgeable and helpful. This past year I had an extremely negative experience when I needed an infusion and ended up with an unexpected bill. Kristen and Premier were very sensitive to this and put up with a grumpy old man. I felt as though they went way above and beyond to assist me through this process. They reached out to my doctors office and corrordinated with the staff there to assist me. When I was reaching out to other centers some of them made the comment "we don't do stand alone iron infusions, there's just not enough money in it for us..." At Premiere I never felt like it was about the $$ or a profit, I felt valued and that their biggest concern was my health, getting the treatment I needed and addressing my insurance and financial concerns. Kristin made me feel valued, genuinely concerned and empathetic. When I arrived at the center I was warmly treated and it was a very comforting pleasant atmosphere. I was made to feel like a VIP, as if I were their only patient. Nice amenities and genuine greetings and inquiries about how I was feeling. I had two extremely friendly and attentive nurses who throughly explained everything they were going to do prior to proceeding. They were attentive to my needs and made me feel welcome and comfortable. There is no doubt in my mind where I will be going when I need this service again.

Scheduling is great, the nurses are kind and treat my son with care, and listens to him. We are…read morethankful to be able to get his infusions in the suburbs without having to drive downtown. It is very convenient for us and we're thankful for their service!