Super friendly and helpful staff with a great selection of quality pet foods, including raw meats.read more

This is a relatively a new store. In the past year, I have been here several times. It's always a…read morepleasant visit. The store is big, clean, well lit. with lots to offer. Staff is friendly, and helpful. - Pet food and treats, options appear endless. - A large selection of toys. - We did our puppy training at this location. It was fun for our golden retriever puppy. He looked forward to it every week. - They offer services for pet grooming. - custom laser etch dog tags is available, user interface is easy for customer do it yourself.

Unfortunately I have to give the whole store a bad review as it's actually only the adoption center…read more(pet save) that bring it down. The old lady ( Monique) felt the need to push my 4 year old back by the face to stop her from seeing the cats. I'm still waiting on a call back from head office!

This is honestly the worst pet store in North Bay! Do not go there! The place is fine so long as…read moreyou aren't dealing with the owner (odd I know) but the owner is horrible it honestly seems like she doesn't want you to buy anything. I remember telling her what fish I had and the ones I was wanting and she basically went and said I could only get more of what I already had...

When I moved to Temiscaming pq, my fish tank was a 20 gal. We started shopping for fish. Keisha Den…read morewas our first stop. The staff were so friendly, really knew their business,answered all questions we asked. One thing I really look at is the clean tanks, active fish, my fience commented on the clean tanks and no dead fish. We discided to check out a few different one, well I refused to buy any fish at 2 pet places. Due to numerous dead fish in the tanks, other fish eating them, and the staff were totally clueless about any type of fish we asked about. We agreed to stick with Keisha Den. We have been a customer of theirs for 4 years now. The staff are very polite, very knowledgeable, very effective and efficient. The best is we trade fish stories. We highly recommend this place...

Quality products and amazing service…read more This place will stop at nothing to service its customers with a smile. No matter what I get from this place, I am always offered to have it carried out to my car. And in many cases I take them up on the offer, and ever time, the staff have done it with a smile and thank you.

These guys are top notch, friendly, knowledgeable, they won't hear of you carrying out anything…read moreeven remotely heavy. They have everything you would ever need and even stuff you don't but picked up anyhow This my favorite garden centre, nothing compares to these guys.

Absolutely do not recommend. I went to this store around 12:20pm today, and all the lights inside…read morewere on, but the door was locked and the open sign was off. The hours on their door said they were open 9am-7pm, nothing about being closed for lunch hour, no other signage on the door to indicate that they had to step away, or when they'd be back, if at all. I was planning to spend a gift card that I received for Christmas, and get some food for my dog. Now? I'm planning to sell the gift card, and shop someplace where they are actually open when they say they're going to be. Do not recommend. Go here if you want to waste your time I guess.

I went in the store to hand in a resume and I was belittled and disrespected. The staff at this…read morelocation are extremely rude and unprofessional. Never have i had employees randomly start making fun of me.

If I could put zero stars I would. One of the workers, the old, nasty, bald guy was so rude and…read morecondescending. I asked him a simple question about an animal and he rudely said he didn't know then told me in the most condescending way to not get the animal at all. I figured someone who worked there would want the animals to go to homes but I guess he doesn't. He made me feel uncomfortable and unsafe and talked down to me like I was a child. No one should go to this store unless u like to be degraded and spoken rudely to from the staff. DO BETTER!