Chelsey is absolutely wonderful with Nelson. It's always a pleasure to get him home after a great…read moreday, and he rests well. He has become well socialised being around all of the other dogs, and I always look forward to the group walks. It's great for both Nelson and I to be outdoors and around like minded people who love their animals and other great dogs. Bravo Chelsey, keep up the amazing work, so happy we have you!

From the owner: Off-leash Trail Walks; Off Leash walks are awesome! I'm sure some of my clients can vouch for that…read more I pick up 4-6 dogs and we head to one of the few of my secret unpopulated trails for 45 minutes - after the walk I drop your dog back off at home, dry them off if they're wet and even give them a treat if asked to! I currently walk over 40 dogs throughout the month so there are always new friends to make! In-home boarding; Dogs who stay with me, stay with both my Springers too! We do playdates in my large fenced in backyard, sometimes some of my walking clients join us! I love your dogs when they stay with me like they were my own. I only take up to 3 dogs at a time and that's only at the discretion of the first person who books those days if it's okay to book another dog etc. Otherwise it's just us! I've had dogs with allergies, anxiety, recovering from an injury, has special needs etc and I can accomodate it all. I DO NOT use crates unless you ask me to; we call this a doggy vacation!

Great pet business. Unique in every way from their products, services, all the way to their…read moreeducational tips and facts they lay out to interested customers. The owner's Katt and Derrick are always willing to give a helping hand and listen to anything their is to say; they always give my pet attention and ask how he is doing which makes it so comfortable for me to ask questions and open up. I can also get everything I need in one place at one time; I recommend that anyone who loves their pets to go their any day. Lynn, North Bay, Ontario Canada

I *DO NOT* recommend best care kennels! Smiley & Hope have gone there for years with doggy daycare…read morewhen they were younger & staying at the kennel whenever I go out of town. - MIXED UP their belongings AND LET OTHER DOGS STAY ON SMILEYS & HOPES BEDS AND PISS ALL OVER THEM - Told me "its not just common sense to keep things in order same with food medications" - RUDE RESPONSES such as "got to go to work I don't have time for stupidity" - LACK OF ACCOUNTABILITY - Deflection/ blaming What happened: This past trip that I went on in December my dogs stayed at best care kennels. When I picked them up smiley & Hope both had a gross dirty residue on their fur. I asked for smileys & hopes bed back and the owner was very hesitant to give me their dog bed back.. I persisted and he said okay let me go find it for you. He brings the bed out and it was grimy. I got a friend to load it for me while I put the dogs in the vehicle. When we got home we unloaded everything and I got the dogs settled. The next day I was unpacking and trying to figure out where that nasty smell was. I realized it was the dog bed and when I picked it up and was taking the cover off to wash it, the smell hit my nose harder and it reeked of piss. I had to throw it out because it had this rancid smell of piss. (CONTEXT: SMILEY & HOPE DO NOT GO TO THE BATHROOM ON THEIR BELONGINGS & THE OWNER TOLD ME THEY HAD NO ACCIDENTS). So, after I threw the bed out, washed the clothes I was wearing that the bed touched & showered (it smelt that bad) I finished unpacking. The next day (2 days after their stay) as soon as I got a chance, I sent a message to Best Care kennels to let them know about the situation and that I was disappointed & angry after spending that much to board them that I had to throw out their dog bed, that they requested I provide. (In the past I've thrown out a ton of toys that came back from best care kennels smelling like piss but the toys are less expensive so I just toss them). I brought up my concern cause I am not okay with having to buy a new Large/ XL dog bed for every kennel stay for the future (as these are expensive $80- $100+) I was met with a complete lack of respect, rudeness, zero customer service 'skills', blame, deflection & a complete lack of accountability. I was trying to resolve these issues and I am glad that it took place over Instagram messenger so I can share some of the things this "business" said. I will attach screenshots. They argued with me for a couple of hours before even 'apologizing' by saying "we are sorry you feel that way". As of today, they have now replaced the beds with thin cheap ones. I am happy they replaced the beds but I still never received a proper apology and will NOT be bringing my dogs back there due to: - their rudeness - lack of accountability - lack of being organized and stating that it's not common sense for their business to be keeping track of dogs belongings/ food / medications etc THAT IS EXTREMELY CONCERNING AS MY DOGS HAVE ALLERGIES AND CAN NOT HAVE THEIR FOOD BEING MIXED UP. I also feel concerned for any dog that is on medications that stays at best care as it's "not common sense to keep track of".

We've been using them for over a year now. They provide very good boarding services and seem to…read moregenuinely care for our pet. Our dog is so happy when he goes there that we call it "Going to the spa". Strong recommend. Rates are reasonable as well.

While I appreciate being admitted for an emergency situation (hence 1 star); in my 55 years of…read moreowning a pet I have never experienced such disrespectful /lack of compassion and care. The vet did not go over my pets bloodwork when I picked him up and when I requested a print out of his blood work the vet refused to provide it and said they would email it. I had to call to get the records emailed, when they did, there was no explanation or inquiry as to how my pet was doing. When I asked for clarification on 2 acronyms on the report they wanted to charge me an additional fee of $85 after already spending $1000 (In my opinion results should have been discussed at the time of discharge). So, I do not recommend this clinic, the female vet and receptionist were very rude and uncaring. The male vet was more compassionate but it doesn't look like he is there anymore. (last visit was spring 2025).

I found Dr. Barnes and staff to be excellent care providers. Dr. Barnes took excellent care of my…read moredachshund surgically with two cracked teeth and I appreciate all that she did to help me help my little guy to loose weight and not hurt his back. He lived to 17!

Seriously I was so happy to hear that Dr Boyle had moved to this clinic as my 2 very nervous dogs…read morelove her! I went for my first appointment with my easy dog (I have 3 in total) and it was an amazing experience. The vet tech Shea was so good with her and my dog didn't want to leave. A few weeks later I went with one of my nervous boys and they were so good and patient with him as well. I am thrilled to have found a vet clinic where my dogs are comfortable and happy. Are they cheap? No but really very few places are these days. They are cheaper than where I was going and while options were discussed for blood work etc nothing was forced on me and I wasn't made to feel guilty about saying no like I was at previous places.

I was a client of this vet clinic for over 25 years, and was always very impressed by the wonderful…read morecare that all of my family's pets received. Sadly, a few years ago the clinic and whole vet practice was bought-out by a corporate investment company which has the sole purpose of maximising profits. Ever since then, the fees have kept going up and the service has gone down. I would recommend finding another vet to care for your beloved pets. Try to find a clinic which is owned and operated by the actual vets - NOT a chartered accountant investment bro!

Has been our vet for over 20 years. they are courteous, efficient and very accommodating. they…read moreare on our 5th Lab now and we wouldn't go anywhere else.

Do you value your animals life ? Are you suppose to be able to trust your vet / techs with your…read moreanimals? ( note * there is no vet techs working here - people are hired off the street with no training) Well considering this place injured my dog, tried to lie / cover it up/ or just not inform the proper chain of command in the process. Then try's to sell me tests to check for there mistake they made.My dog can no longer go on walks. This place Refuses to even admit their mistake. Had to get the info outta a person working the front desk. My dog also had a lump on his back I was told not to worry about, its normal for his age. Can be removed if i like, but once again nothing to worry about. After going to my NEW vet, its very serious and life threatening. all vets have the ability to make mistakes. BUT one this serious? I asked for something and they just brush it off like its nothing! I have gone to this place for 11 years, even brought my new pup there. I now wouldn't trust this place with a mouse. Considering I asked to stay during tested and they refused and now my dogs injured. I will not stop til this place admit what they did publicly, and compensates my dogs new health problems. ... not me. DISGUSTINGLY UNPROFESSIONAL , this place may be cheap but its like the Walmart of vet offices, would you bring your loved one to Walmart for check up? Do NOT make the same mistake I did trusting this place with my dogs life. They can do shots no problem, but when it comes time for serious medical stuff... wow just wow.