Excellent, Friendly, Professional, Punctual and reasonably priced service. Highly recommended. read more

Lisa's Sedan Service is extremely reliable! Always prompt and in touch with me and makes the ride to and from the airport very pleasurable. I've used the service for several years and have recommended Lisa's Sedan Service to my friends and family. And, her price is affordable! read more

Great service. I've used Lisa's service for several years and she has never been late to pick me up at my home or at the airport. She is professional yet personal. read more

They are there no matter what. Very dependable. The price is right. The drivers are nice and helpful.

Pick up has been timely both going to and from the airport. Pleasant drivers. Just need to know what make and color of vehicle is picking up. read more

I used this service for a 4:30 am pick up to DTW. The driver arrived about 10 minutes early and we made it to the airport easily. The mini van was clean and comfortable. We have tried to book a few other times but they weren't available so book well in advance. read more

Lisa was wonderful for my airport pick up. Great at communicating, cost effective and very kind. Would highly recommend.

My teenage son and a teammate traveled to Michigan for an Ice Hockey Tournament. I didn't want to rely on them finding an Uber with luggage and Hockey Equipment so I googled Airport Transportation and found Lisa's Sedan Service. Lisa has been a pleasure to deal with. Making arrangements was easy and and I felt confident that the boys would have safe and easy transportation to the hotel for a fair price. They landed 30 minutes early and Lisa was accommodating. They said she was very nice and friendly too. I highly recommend Lisa's service and we will use her anytime we travel to the Detroit area. read more

Called Lisa on a Sunday for a ride to the airport during weekday. She picked up right away and answered very politely and professionally. She is very flexible on timing and arriving for pickup a little early even as I ran late. She communicates very well before and during day of travel with calls and text messages. Great service. read more

Lisa is absolutely amazing and extremely responsive. I also thoroughly enjoyed her conversation on the way to work the multiple times that I've used her service. She has a plan and understands how to get there, and that's thorough honest communication and excellent customer service. read more

Lisa is punctual, congenial and timely. I used her services 2 weeks ago and she waited for us at the restaurant.

Lisa is wonderful. Arrived 5 minutes early and didn't apply any pressure to leave early. Excellent driver and courteous.

Lisa is definitely reliable. She was actually 30 mins early, let us know she was in the driveway and no rush and no problem since we have an evening flight and were more than ready. Very friendly, nice and a clean van. I have to admit it wasn't the most comfortable ride but Lisa explained the extra suspension for caring 6 passengers with luggage. Kinda bouncy with just the two of us. Never the less we were on time to DTW and that's the most important thing when you're on an international flight. Thanks Lisa read more

Lisa's Sedan Service is a car service I will be using again. She is prompt, kind and reasonably priced. She drove our daughter to and from Metro and helped our daughter feel at ease! Thank you, Lisa for everything! read more

I had a great experience with this company! I normally take a Lyft to the airport, but won't anymore. Hands down, an easy experience with a friendly driver. He was 10 minutes early, told me to take my time, and provided a carefree ride. read more

I booked a day in advance for a 4:30am pick-up to the airport. I looked thoroughly online for a well-reviewed cab company and Lisa's was the best reviewed out there. Lisa arrived prompt and early, texted me when she was outside. The car was clean and she gave me a free bottle of water. Lisa is reliable, a great driver and conversationalist. I would def book again! read more

First time user. Highly recommend and will use again. My son's driver, Bob, was super helpful this morning. My son's iphone was not working properly, so once he left the wifi in the airport, neither Bob or I could reach him to ascertain his location. Bob was extremely patient in helping to locate my son at the terminal and got him safely back to campus in Ann Arbor. Look forward to using Lisa's service in the future and would highly recommend to other U of M parents as well. GREAT service. read more

Great service to get from DTW to Ann Arbor. Driver was prompt and friendly, even at 5am!

I have used this service to and from Ann Arbor-DTW for about four months and it is fantastic. I will never drive and park again. Easy and reliable to schedule. Drivers are always early, friendly and incredibly safe drivers. I never worry no matter what time of day or nite I am leaving or arriving. They are there. Use them! You will love them! read more

We ordered a cab pick up (and confirmed) several days in advance. When the car did not arrive (at 4:45 am), we called and were told- first that there was no reservation, then they called back (part of Bills Taxi service) saying yes we did have a reservation, but the driver was lost. We were freaking, could not wait, threw our bags in our car and drove like maniacs to airport. We had large number of bags, heading to Hawaii for 10 days. We ended up having to park in expensive lot, because we were going to miss plane, so no time to park remote. Ended up spending $250.00 to park. On contacting Lisa when we came back, she apologized, saying driver had hit a deer, and offered us $150.00 in compensation to offset the parking. So, we either did not have a reservation, or the driver was lost, or the driver hit a deer. What was the real story? Anyway, we waited 10 days, no check came, and we called back. Got a sketchy excuse that it was mailed, but must have got lost in mail, but they would reissue another. We waited 10 more days, no check. We called back AGAIN to be told they would send it right away. That was a month ago. There is something weird going on with this company, and we will never use them again. We travel a HUGE amount, wanted to try out Bills Service (now Lisa's). What a mistake. UNRELIABLE all the way around. read more

Lisa did a great job. Waited for delayed exit from plane, with patience. Even offered to make stop on ride to the car. Would recommend and use again. Much less than parking at DTW for weeks read more

Lisa was absolutely amazing!!!! She helped soooo much with our wedding. We hired her for shuttle service for our wedding guests who were staying at a hotel (the hotel did not offer shuttle service). She went above and beyond!!! I could not be more happy. She is such a pleasant person and very professional !!! Thanks for making our night extra special Lisa!! read more

OK, here is the scenario: traveling to Ann Arbor..never been, don't know anyone there, not a clue where I am. Decided to book a car service for the comfort and convenience of not using cabs or Uber. After reading the review, I chose Lisa's because of one world ...reliable. I made my booking 8 months in advance, and sure enough, 1 day before my flight they called, confirmed and set up my meeting. I called after getting off my flight and I stepped outside the terminal, and 10 seconds later...there she was. Right on time. Lisa was a wonderful traveling companion. She's a local and a treasure trove of information. Got me to my hotel in no time, and even arranged to pick up my friend at DTW at the last minute. Now here is the clincher...my friend needed I ride back to the airport the day we departed. I had already booked my trip..so I asked "how much would you charge us to bring him as well"? "Nothing", she relpied. Since we were going anyway, she didn't even upcharge me...now this is on 11/26, the busiest travel day of the year!! She even took him to the car rental counter after dropping me off.!! Lisa's if the best! If you need friendly, comfortable, relaible transportation...give her a call..you won't regret it! She Rocks!! read more

I used Lisa's service for the first time a few days ago, to travel from Ypsi to the airport. Lisa was on time and got me to the airport speedily but safely, and the van was spacious, comfy, and clean. But the best part of the trip was meeting Lisa herself-- she's professional but also warm and funny, and the ride was a bright spot in a very stressful day. I'll be using Lisa for all my airport trips from now on! read more

I work with Lisa's Sedan Service a couple times each month to reserve a shuttle for business purposes. Consistently, they are prompt in scheduling and confirming pick-ups. During early morning pick-ups, if running behind schedule, they will wait and get you to the airport in a jiffy, and worry about payment later! My number 1 choice in shuttle service to and from DTW. A true pleasure to work with. read more

After having an unbelievably unprofessional, unpleasant and exhausting experience with another airport shuttle company in Ann Arbor, I could not believe the absolutely amazing experience I had with Lisa's Sedan Service. LISA WAS EXTREMELY PROFESSIONAL, PLEASANT AND ORGANIZED. IF, I COULD GIVE HER TEN STARS I WOULD! The fee was the same as the other company and, in fairness, she would have had every right to charge an additional fee, since she knew it would be virtually impossible to get another car service for the Tuesday before Thanksgiving on such short notice. (I would not recommend waiting until the last minute but would recommend that Lisa be your first phone call no matter when you need a ride to the airport.) I AM PLANNING TO CONTINUE USING LISA'S SEDAN SERVICE AND HIGHLY RECOMMEND USING HER, IF, YOU WANT A RELIABLE AND PROFESSIONAL CAR SERVICE IN ANN ARBOR OR TO METRO AIRPORT! Sue W read more

We have been using Lisa's Sedan Service and before then Bill's. They drive my son from Ann Arbor to and from the airport at least 4-5 times a year. Consistently punctual and good service. In December they went above and beyond. My son overslept his pick up and had an international flight out to meet our family for the holidays. They knocked. They called. They waited. They had to leave. He finally got up and called them desperate. They came back. He ended up making his flight but they kept his suitcase for him. He would never had made it if they were not kind enough to come back for him and to store his suitcase for him over break. Grateful for their saving his butt and his holiday. read more

We used Lisa's service for international travel through DTW. The drop off was excellent, with the driver being early and friendly. The pickup also was OK except that we got charged an extra $5 dollars for "the wait". The wait referred to us going through customs, which took about an hour after the flight landed, which, in my travels is a fairly typical amount of time. I enjoyed the service but was taken back when charged extra fees, that I probably would have easily included in my tip. read more

My husband and I travelled from Chelsea to DTW with 2 stops along the way to pick up other people. Lisa was prompt, cheerful, and had plenty of room in her van for all 6 of us plus lots of luggage. This was a wonderful way to de-stress the beginning and end of our vacation. And by avoiding the airport parking fees for multiple cars we saved money. We will call Lisa next time for sure! read more