It's a great airport, comfortable, with interesting shops. We always take a car service so I don't…read moreknow the parking situation.

I would highly recommend DTW Detroit Airport Car for your transportation needs. Don't let the name…read morefool you into just airport service, they offer more. I had to return to Michigan for a funeral and was looking for two SUVs to transport my family throughout the day. DTW Detroit Airport Car was the first to respond, the least expensive - several hundreds less, and the most communicative through Yelp, text, email or phone. The drivers were great, professional and helped our family in a time of need. Next time I need vehicle transportation while in Michigan, I would contact them first!

Mike was professional, helpful, and completely on time. I'd highly recommend him especially for…read moretravellers that have a lot of luggage. What a true pleasure!

I just found this listing today and called him for more information…read more I read his "About the Business" page, and he states that he's a Novi taxi company. I called him because I live in Novi, my car is down, and I need a ride to Henry Ford hospital Thursday morning. I called him to find out if he could do it, and he told me that he doesn't make local runs. If he doesn't do local runs, then he should not say that he's a Novi/Bloomfield cab or taxi service. That would be false advertising. I regard that as unprofessional. If he no longer does local runs, then he should state that he does not do local runs.

Unbelievable RIPOFF…read more i am at the ER at 5 am. No ride. Am told they are the only company that will come. The dispatcher does not give me a price, I have to ask how long a wait it will be. He hangs up. The cab comes, says "did the dispatcher give you the price?" I said no. He tells me $33. Dollars. It is 3 miles away. He calls dispatcher who says "she hung up before I could give her the price." Which is a total lie. Then the driver says they don't take credit cards or have change. He tries to deposit me back into the hospital (I am already in the car and buckled up. Broken and bloody toe. I've been there 8 hours. I ask him to talk w security, who can't help. I say I have change at home. After several minutes he agrees reluctantly to take me. I ask his name, he hesitates, then he gives his name as "Mr. Jones". A large black male, in his 30's? Polite. He claims he is paid by the hour and has no control over prices. There is no meter, or if there is he does not use one. The paramedics who took me to the ER said "no problem, hospital will help you get a ride." Ha.

I don't like to leave negative reviews--but I feel the need to warn folks against using this cab…read morecompany. ABC cab is always late, dispatchers are rude/cavalier about your reservation, and 2/3 of the time they have entered my address incorrectly and the driver says "Oh. I can't GPS this. Are you able to guide us to your address?" There was one time they were almost 30 minutes late and instead of calling me to give me a heads up, I had to call them to verify they still had my reservation on file. This was a reservation made two days in advance. Their response was: "We'll call you when we get there." Avoid them if at all possible. I recommend Amazing Blue.

We have used A-1 Airport Cars ever since we moved to Ann Arbor, and every…read moreexperience has been 5 stars. The drivers are professional and friendly, and the vehicles have always been meticulously clean. I would not consider using any other company.

You won't find anyone better! They are prompt, dependable and affordable and take a whole lot of…read morestress out of traveling.

Polite and punctual. David was a great driver highly recommend. Dispatch was helpful and no real…read morenegatives I can think of.

I realize it is now almost 6 months after my initial review, and that's a while...BUT, I did…read morepromise an update after I rode with them. The sedan and van that I rode in (both to and from my hotel) were comfortable, and both Fred and Mark were excellent drivers. So pleasant, showing the true midwesterner charm and chivalry. (My dad was scared for me to be traveling alone, picked up by a man at the airport, and the airport in Detroit no less...I reassured him that I had found the car service through the actual hotel I was staying at, and that there would be nothing to worry about as I had traveled alone before and this would be no different - but of course I had to call him from the car and let him know I was fine and that this man was safe and everything.) Mark offered to talk to my dad, haha, but everything went fine. I would strongly recommend using this company and their drivers. Albeit, these are NOT luxury limos or anything super fancy - vans and sedans for hire, without the dingy-ness of a taxi and its bright colors, and with drivers who are wonderfully friendly and pleasant to ride to your destination with. If I ever go to Detroit again (for who knows what reason, only time will tell...), I will definitely look these guys up and pay them for their service.

The worst - don't bother. They quote you 30 minutes then when they don't show up an hour later and…read moreyou call them back they say they can't get ahold of their driver, then after waiting two hours for them they claim that a driver was waiting in the driveway and called me twice (wait - I thought you couldn't get ahold of your driver??? Scratching my head on this one) and put me down as a no show or whatever. Then the manager tells me they would rather not service my area anyway - nice customer service. Unbelievable.

ABC Transportation: I have needed airport transport for Executives the past 2 days in a row. I…read morenormally pre-plan using a Metro Car but I was not able to pre-plan. Metro Car estimate just to arrive at our Livonia Office was 1 hour. Called ABC...Nice Dispatcher...car arrived in 15 minutes the first time. This time they already knew who I was and they were at our office in 10 minutes. Being a nice size corporation I am not concern about cost so I am not sure of ABC's rates. I am sure they have to be competitive. Their service and timeliness is excellent and much more valuable to me.

I have come to find out that if you are calling from a suburb and your destination is within that…read moresuburb- they won't come. You are not worth the hassle

Ordered a cab to go to the airport it arrived on time there were no issues driver was curious…read more I would order again

No issue with the driver. Car immaculate. Took us exactly where we needed to be…read more BIG ISSUE getting slapped with a $1.50 wait time penalty. The address I put in Uber was correct. (Screen shots). Driver was 0.25 away from me on the other side of 16 Mile Road. It took me 5 mins to figure out where he was and get him to my place. The driver blamed the Uber GPS. I would be fine with him being a tiny bit late. I WOULD have given 5 stars because the drive was great. Uber cut it's throat with this BS charge. I wasn't hammered at the bar and lost track of time. I stood 5 mins before the pick up time outside my home. I wanted this to be hassle free. Obviously it's not. I will use the business address next door to me next time, and walk over there. I don't own a car, and was hoping this would be less aggravation that the bus or cab. Slightly better. ETA: Uber in under 4 hours adjusted my bill, and took off the time penalty. Back to 5 stars.

Driver was supposed to pick us up for a scheduled ride to the airport. He cancelled 6 minutes after…read morearrival. Left us stranded. We almost lost the flight. His name was Faz. Horrible experience.