I've purchased products from Dr. Chris Natural Remedies several times in the past, but this was my…read morefirst time visiting the store in person--and unfortunately, the experience was disappointing. When I walked in, I was the only customer in the store, yet the young staff member barely acknowledged me. There was little to no eye contact, and it seemed like he was distracted, possibly watching something on his phone. I had also been trying to call the store earlier that day and left a message, but when I asked about it, I was simply told, "our phone isn't working," with no explanation or effort to assist further. I came in with a list of about seven items, but only three were available. When I asked about restocking or when inventory might be available, the response was repeatedly "I don't know." There was no attempt to offer alternatives, check further, or provide any kind of helpful guidance. I even offered to leave my name and number for a callback once their phone system was working again, but the response felt very indifferent. Customer service matters, especially in a health and wellness setting where people are seeking guidance and support. Unfortunately, this visit felt unprofessional--from the lack of engagement to the overall attitude. Additionally, their online store needs significant improvement. I attempted to create an account, but the site repeatedly returned errors, making it unusable. I cannot speak to Dr. Chris's expertise as a homeopathic practitioner since I have not personally consulted with him. However, based on this front-desk experience, it does raise concerns about the overall level of service. I hope the business takes this feedback seriously and works on improving both customer service and accessibility moving forward.

Dr. Chris Is Amazing! He has helped me and my family and many of my friends when medical doctors…read morecould not figure anything out. He is very personable and very caring. He truly loves and cares for people and helping see them healed. Renee that works with Dr. Chris is fantastic as well. She is so kind, caring and personable and she is always extremely helpful. You can see the way Dr. Chris and Renee work in tandem and they make you feel like family. They are a great team and I am so thankful for both of them. I highly recommend them.