As I've previously mentioned, I've gone to the West Lakes Medical Centre ever since I was a kid, so…read moreI've had my fair share of seeing the doctors. Dr. Middleton is usually the doctor I see when I'm there. He's quick and straight to the point. It's funny how the two male doctors there are complete opposites. Just as good as each other, but very different. You can book an appointment or just walk in and you will probably be able to see Dr. Middleton not too long after. If you're going just to get a doctors certificate or a prescription of medicine you will be out in 5 minutes with Dr. Middleton. He really is that quick. Don't get me wrong though, just because he's quick it doesn't mean he's not good.

Dr Mah is a great surgeon and interested in each patient and caring . Feel very comfortable with…read morehim as a specialist and that you are on the same level . Such a nice person and takes the time with you to explain things .

We have finally found a doctor who doesn't waffle on or sees just a number. Dr Tehseen gets to the…read moreheart of the problem. He explains the prognosis and his course of action clearly and why he is doing it. He talks to you instead of at you. He listens to what you say instead of assuming he knows what is wrong.

dr Ooi is a dedicated doctor that goes out of his way to help you. I cant recommend him enough if…read moreyou are looking for a doctor

All of the stars! This has got to be the best doctor's clinic I've ever been to. Not the sort of…read moresentence that gets used often, but darn it - it's true! I'm willing to come down here from the Northern suburbs because I know I will get well looked after. The reception staff are friendly and helpful and all the doctors I've seen (which is most of them since I just take available appointment times rather than see one doctor regularly) have been excellent. They are really attentive, take the time to listen to you and make sure they get the full story. No hasty prescription writing to bustle you out of the door or ordering of unnecessary tests. Appointments do tend to run overtime - pretty standard for any GP though - and I would put it down to the doctors being thorough. The waiting room is worth a mention too; plenty of chairs and couches and a big area for kids with plenty toys appropriate for different ages.

This is a great surgery, the doctors are excellent…read more The receptionists get their job one in a no fuss manner, but its a doctors office not a customer service area so Im fine with that. The wait times are my only complaint, due to Doctors spending adequate time with each patient you can generally be waiting a long time.

We are little frustrated regarding medical practitioners that consult elderly patients for the need…read morefor a qualitative pain management assessment. My father in law is 90 and has chronic degenerative back pain and has been prescribed varying grades of opioid based pain relief over the last few months that has been prescribed treatment to find the lifestyle balance between drossiness (decreased cognitive) vs. pain relief vs. elderly trip and falls. A month ago, when first prescribed opioid based pain relief, he was incoherent, hallucinating, non cognitive, depressed, until we intervened and suspended treatment after calling his treating medical practitioner. Next week the dosage was reduced. Last Friday he tripped again and fell and was first family driven to Regency Park Medical Centre (RPMC) where it was explained that he opioid based pain relief is causing him to be too drossy hence his recent incident. At the diagnoses appointment he was dropping off to sleep! After some RPMC diagnoses treatment, he was driven by family to the Wakefield Hospital for a CT scan. Next week he'll spend a few days in another hospital for observation. In summary, when an elderly person has a history of trip and falls, one would hope that any medical practitioner quantifiably assesses the risk of prescribing of: * Nonsteroidal Anti-inflammatory Drugs (NSAIDs); vs. * Opioid based pain relief vs. * balancing between elderly person quality of pain free life whilst accepting adverse consequences of medication e.g. kidney disease. The acceptance upon the elderly patients quality of pain free life whilst accepting consequences of NSAID medication e.g. kidney disease, is because, under a controlled assessment where patients are prepared tolerate the risk of e.g. kidney disease forming in the long term, because the pain relief will be provided in the immediate short term. Whilst concerned for a special father, we both last 4 hours from work

I've been going to the Family Medical Practice since I was 3 years old. Since then it has moved…read morefrom the main shopping complex up to the top of the hill next to the complex. Not sure why that decision was made... The practice is run by Doctors Eugene and Hazel Nathaniel. These are the same 2 doctors I've been seeing for 29 years. Mainly I see Doctor Eugene as being a male there are some issues I'm only comfortable discussing with a male doctor. I've always been given good advice here. Doctor Eugene really gets to know his patients, and while he may suggest an issue is something that appears to be unrelated, he's never been wrong when diagnosing me. The only problem is getting an appointment. As the doctors bulk bill they are very much in demand. Everyone wants doctors that bulk bill. Add to that a lot of the patients have been going for as long as I have, some longer.