This is the worst place in the world to go for pizza. 9 kids on a Tuesday night could not keep up with the dinner rush. The girl working up front I don't think really cared about anything and by the pace she was walking wasn't concerned about speedy service. And every one in the lobby could see it. The worst part was getting home and realizing the pizza was cold. We live 5 minutes away and I had to wait for the pizza to get done. Seems like it should have been at least a little warm. I will never go to this place ever again. read more

Went over to buy a pizza and the folks over at 51st ave and baseline sold me a half cooked pizza. Cmon now. read more

Little Caesars Pizza - Pizza Near Me - Phoenix, Arizona

First visit to this location and am extremely disappointed. Sad to know who served me is now getting 10/hr. I know someone could provide a way better customer experience than this person did for the same amount of money. If I was a business owner I'd be firing a crew like this as I'd lose out on business. First of all I arrived to find a hand drawn note on the door stating sorry we will open at 11, when they should have opened at 10:30a. Second they opened after 11 and the guy had no customer service once he unlocked the door. Once i entered nothing was said to me I simply stood near the register waiting to be acknowledged. The guy decided to continue working behind the registers while his coworker stood around and snacked on something before I eventually was acknowledged. Thirdly, once I was acknowledged the guy asked what he could get for me. I said I would like 3 hot and readys please. He said my total and then walked away before I could pay . I continued to wait while he left me at the registers and went in the back area. Fourthly, I waited over 10 minutes watching him stack up multiple pizza boxes with pizzas, put stickers on pizza boxes, placed finished pizzas in the warmers, watched his Co worker had off a pizza to someone who just drove up to the drive through all while I still stood there waiting. Fifthly, a third co worker eventually arrived and I asked her why that person received their order before me? She went to the back and words were said between her and the coworkers and she just disappears. Finally the guy brings me my order stands at the register and just stares at me... I ask him Oh are you ready for me to pay now?? He says yes and the total. If I didn't have a hard working team I wanted to appreciate I would have just left. I chose to go through this experience to the end and now here I am. . I hope the owners read this and take discipline on those employees. If you don't believe me. Check your cameras. read more

YOU GUYS LITERALLY LEFT PIZZA ON MY PORCH WITHOUT KNOCKING OR RINGING THE DOORBELL. When I saw the text, by the time I went down there were literally cockroaches on my food. Thanks for the terrible service and roach infested pizza. read more

Little Caesar's, I hate to admit that one of your lame promotional tactics has worked on me, despite much resistance on my part. There is no way I'd ever pick up a phone, call you, and deliberately ask that you be in charge of dinner for the evening. But when I'm already in your shopping center for other reasons and I know that neither my wife nor I feel like cooking dinner or going out on a Friday night, then your $5 Hot n' Ready pizza may just hit the spot. Let's just keep one thing straight: you will never be a mainstay for us, and if we ever invite you into our home, it's merely because we were desperate and you were cheap and available. Don't think that we'll ever like you for anything other than $5 pizza, because we won't. And after we've had our way with your cheap nastiness, we'll hide all the evidence and never tell anyone about it. Thanks for being there for us, Hot n Ready menu! This is the one and only thing that makes Little Caesar's worthwhile. read more

I called to check how late they were open. They said 2300. I get there at 2240, the sign says they close at 2300. Their door is locked and they ignore my knocking. There are pizzas in the earners though. I call and was told they closed. When I pointed out they are supposed to still be open I'm met with attitude. Way to win customer loyalty. read more

Cheap pizza. If you're lucky, you'll get what you paid for. I'm feeling kind and giving this location two stars. They rarely cover the pizza in cheese and toppings, but remember that the cheese and pepperoni pizzas are just $5. When we have ordered the supreme ($8) the toppings are either burnt or look as though they have seen a few better days. If you order the Supreme and they tell you it will be 5 minutes, be prepared to wait anywhere between 15-20. Bottom line, if you're looking for a little more quality, try Papa John's, Domino's or Pizza Hut and pay a few dollars more. read more

Worst location I have ever been to these KIDS close the lobby at 7 when it clearly states open till 8

Terrible. I get the pizza is not expensive but it can at least be fresh cheese not room temperature, crusty hard cheese that when you take one bite all falls off the pizza in one sheet. Disgusting. And this wasn't just once, happened about 3 or 4 times but never complained since it's so cheap but this last time was enough and I took the pizza back and will never be going here again. Don't be cheap and just spend more money on Barros or Pizza Hut across the street. read more

If I could give this place 0 stars I would but they take forever just too give you a regular $5.00 pizza they made me wait 20 minutes for it too be fresh and I went back inside they told me another 20 minutes and when I try too call they never pick up there phone it's not like there busy or anything because when I get there nobody is there all I see is the workers talking in the back every time I ask for a manager they said they are not there. THIS IS A REALLY BAD LITTLE CESARS read more

OK, cheap pizza; I get that. But cheap service? No. I say "cheap" service, but what I really mean is lousy .... worse that lousy ... service. I wanted to pick up a pizza on my way to work today. I called and the phone rang and rang. OK, they must be busy. I hang up and call again and it rang and rang, then someone answered, and hung up! That just pissed me off. So I called again, it rang the rang, they picked up and hung up again! The number is in my phone and I have used it many times in the past. I did not dial the wrong number. What makes me furious is that this is the second time I have been hung up by them. I don't care if they are busy, and they put me on hold. I can handle that. But don't waste my time and hang up on me. I'm never going back. read more

It's Called "Hot And Ready" Not "Sit in Our Hot Ass lobby And wait 15 Minutes For Your Order" I swear Been here over 10 Times And they never have any pizzas ready! I always walk out! They would make a lot more money if they just did their job and kept it stalked up! I have never been able to buy anything from here cause they never have pizzas ready! read more

Bad customer service. Yelling at customers. Blaming customers for orders they got wrong.

Got little Caesars pizza and when I got home I opened the box and saw a long black hair on the pizza!! read more

Little Caesars Pizza - I Was craving Little Caesar's but after seeing this I lost my appetite and they lost my service!! - Pizza Near Me - Phoenix, Arizona

I don't know why people say little Caesars pizza isn't that good and "we just go for the cheap Pizza"... Obviously they have not tried the deep dish nor have they had the deep dish custom either. The little Caesars in Laveen is good value for money, delicious hot pizza and the staff are pretty HOT too... -_- read more

If I could give zero stars I would. No sense of urgency during busy time. It took almost 10 minutes to even be noticed or acknowledged. A line started forming and no one cared. HORRIBLE read more

First off..it's Little Ceasar's. So...think whatever you will...but I don't think their pizza is all that bad. It's hard to beat for a $5 also. Quick dinner for 2. This particular location, never had any problems. In and out of the drive-thru, usually the same guy is there when I go through....they're quick to get you in and out. No complaints. read more

So let's be honest, Little Caesars is not the best pizza in the world but who would expect that of a $5 Hot n Ready pizza? The pizza is decent especially for the price. The only real complaint I have with this Little Caesars location is that I have been here twice to pick up a Hot n Ready sausage and cheese pizza and both times there were no sausage and cheese pizzas Hot n Ready...so, on the first visit my husband and I decided to wait as I'm not a big pepperoni fan and my husband is definitely a carnivore and needs some sort of meat on his pizza. On the second visit I decided to just get pepperoni instead as I didn't feel like waiting for the sausage. The pizza is of good quality for $5 but it would be nice if it were actually ready when we went to get it. :) read more

I would give them no stars if I could. Literally the WORST and I mean WORST spot I have been to. There are never any hot and ready available. They do not acknowledge you. They do not take your order. You WILL wait 20 minutes for a place that suppose to give you your food right away. read more

Food is okay, but nothing at this location is ever "hot and ready" like their slogan. No matter what time of day, you always have to wait for at least 10 minutes. Guess that's what you get when you pick the cheapest option. read more

Never has pizza ready.... if you do get pizza it's guaranteed to be a 40 min wait. Staff has no urgency for customer service. Would love to find the number to corporate and inform them of the poor practices of this place. read more

Every time I've gone here, I've gotten ok pizza for a cheap as it is. However seeing how they don't get simple orders right, are not organized especially when busy and get home to a pizza that's lacking toppings and not cut is disappointing to say the least. The attitudes of the employees at the registers is annoying to be nice about it. Apparently no one had taught them customer service. read more

This place on 51 ave and Baseline has gotten worse over time. The only thing good about the place is the remodel. Lack of communication and pizza NEVER ready and HOT. I've given up. I now go else where. Last night we asked in drive thru along with 3 other vehicles to go around and park to order pizza. We order and while waiting for pizza, we see more cars are given their pizza in the drive thru. Ended with people arguing and NO supervisor available to help. People got refunds back and left. read more

I think Little Cesars is the next best thing to chocolate milk...you cant beat drive thru pizza on a night to just chill..Now if they can do a drive through subway..that would be great! read more

Yesterday, I walked into this location due to the long drive-thru line, and ordered one pepperoni pizza. None were ready yet so I had to wait for them to make it, alongside two other waiting customers. While I waited, I saw a tall white man who I believe is a manager, placing pepperonis on a pizza WITHOUT ANY GLOVES ON. I couldn't believe my eyes... When he was done applying the pepperonis, he placed the pizza on another counter and began on the next one. I was DISGUSTED because I saw the same man using a cordless phone a couple of minutes prior and I don't think he washed his hands. Nonetheless, it is absolutely insane for an employee to make someone's food without protective gloves! I immediately asked another employee for a refund and they called the tall man to the register where he refunded my purchase, and then walked back to continue making pizzas. I never plan to return to this location again, and I urge you not to either. read more

I would give this store no stars if I could. They manager is rude as hell. Slammed the drive thru window in my face because I told him I did not want to move my car before I got my food. Because more then 3 times I have came to the store they asked me to pull forward and they will bring me my pizza, and forget that I am outside waiting for my pizza. Every time I come to the window I watch them inside joking around and playing, and being on there phones. Their manager today however, argued with me for a good 5mins about how my pizza would be ready in 2-3mins. After I had already been waiting 10mins. When I was told it would only be 5mins. This store is HORRIBLE. Their pizza is always over cooked! I hate this store. I do not recommend this store to nobody! I am always disappointed. read more

Just the worst. The service is terrible. Don't try to order over the phone. Only go for the ready made pizzas and don't expect more than that so you won't get disappointed. Except when they mess that up too. Just the worst. read more

Thought I'd give them one more chance, tonight still zero hot and ready pizzas and now the customers are stealing sauces when the cashier leaves the counter, which is more often than she's there. read more

Every time I go and ask for a "hot n ready" deep dish-they NEVER have it! I have to go ahead and order it and wait. Also several other times I have called it in and ask for extra pepperoni and they have forgotten to add it. This has happened several times. Also I have placed phone orders and when I get there, they have given it away to other customers. This location needs help! Not cool. read more

Was just charged $6 for a "custom" pizza (1/2 cheese, 1/2 pepperoni). Unfortunately I didn't notice until I got home, and when I called and spoke to the manager he attempted to explain this very complex concept that because I had ordered a different pizza than either pepperoni OR cheese, I had to be charged $1 more. I've been a customer of 2 other stores, but decided to stop at this location because it was on my way home. Never have I encountered this problem, but the manager went on to tell me that this is "standard Little Caesars policy". Interesting how I've always paid $5. Will not be back to this store. read more