Excellent care with brilliant & compassionate vets. The entire staff goes above and beyond to…read morecreate a calming, safe atmosphere for pets. They are busy, but it never feels crowded or rush in their office. 6 stars

Friendly staff. Nice boarding facilities with 2 free walks a day (extra walks for a buck or two…read moreeach). Free flea bath on his last boarding day. I can tell my dog likes the staff and doesn't mind being there when I'm out of town.

The vet techs here are extremely kind and gentle with my cat. They can usually get you in very…read morequickly, even during a pandemic where they're dealing with an overflow of patients from all the vets nearby which are closed. I've unfortunately had to take my little buddy here three times now and each time he has been taken care of and treated well. I came in sobbing once convinced my pet was dying and everyone was so calming and reassuring. Only thing negative thing I will say is it is really expensive. Between the three visits I spent over $350 on what could have been closer to $75 at a regular vet or the low-price veterinary clinic timber-trails. But unfortunately I haven't had the luxury of being able to go there as they've been closed for a month and have a month to go! That being said, can you really put a price on the value of knowing your pet is going to be okay and is getting the treatment they need? All in all, they're fast, prompt, patient, detailed, and always there if you have questions. This place has calmed my nerves so many times and I appreciate them so much. Ps: indoor cats can get tapeworms apparently! And its appalling and disgusting and not a good time so treat your indoor cat for fleas. :)

As an animal lover, I would bring strays in to get checked for chips. I brought my cat there once…read morebecause she wanted to fake a GI (gastrointestinal) problem. Over this past week, I've brought my guinea pig in 3 times for urinary tract issues and GI issues, it wasn't improving like any of us hoped. I had to let my fur baby go to rest and the staff was so supportive of my decisions. Dr. Thomas and the rest of the staff treat small animals like any other pet/family member and that is what has made this process of mourning a lot easier. If my rabbit ever needs to get looked at, I'm coming here. I'm even considering switching my dog and cat to them. Thank you so much for your time and assistance. It's very evident that you all have great bed side manner. Will recommend to everyone - 1 star because the prices suck honestly

We love Dr. Haire!! I'm not sure why people post 1-star reviews. If you need a vet to take care of…read moreorthopedic procedures, do your homework. We drive 5-hour trips for our Gus. Today Dr. Haire had an emergency visit, so Dr. Bailey took care of the follow up x-ray, but Dr. Haire still took a little time to review his healing progress. I will repeat it, do your homework! Dr. Haire is excellent!!

I'd compare them as far as the services and quality of care to Dr Jeff Rocky Mountain Vet clinic…read more Affordable services from a caring staff that offers better quality surgeries and care far and above anything I've seen in Southern Illinois at a cost less than other clinics and surgery fees as little as 1/10 the cost of most other clinics. And you actually see a vet.

The workers are really sweet to your pet. The fear free thing is really cool. I'd never heard of…read morethat before. I brought my cat in for a nasty ear infection. They have a diffuser with cat pheromones, calming spray on a blanket, cat toys, cat treats, and even CAT MUSIC Seems like a really legit and good place. Felt like a gucci vet or something. Not 5 stars cuz it cost me $200 for one visit I'm just glad my baby is gonna be okay.

We brought our much-loved 3-1/2 year-old mixed breed, Alice, to Striegel Animal Hospital for…read moreextraction of a broken tooth. A pre-op exam was done by Dr. Cressey, who found her fit and healthy. Surgery was performed 5 days later on a Tuesday. Alice initially appeared to recover normally, but by the following Sunday she refused food and became lethargic. As Striegel was closed, we took Alice to Lakeside Veterinary Hospital in Carbondale IL., where they determined that she was dehydrated and that her stitches had opened. Bloodwork indicated a low white blood cell count. The wound was cleaned, she was given fluids and anti-nausea meds. She was prescribed an antibiotic to be given only if she ate. We were advised to return to Striegel for follow-up. She would not eat and so we returned to Striegel the next day, Monday. Dr. Cressey examined her at length and said the extraction site was fine despite the missing stitches. Although blood test results were borderline, Dr. Cressey diagnosed pancreatitis based on abdominal sensitivity. We were told that simple anxiety could sometimes trigger such symptoms in a dog. Alice was again given fluids along with pain meds and an appetite stimulant. We we're instructed to feed her as best we could but not to administer the antibiotic unless she ate. We were not provided with an emergency telephone number or any recourse to after-hours immediate care. In the middle of the night, Alice's breathing became labored and she began to cry. We did our best to apply pain medication. At two-thirty on that Tuesday morning, as we drove toward the only 24-hour clinic we could find, two hours away near St. Louis, Alice died in my wife's arms. Three weeks later, I can still hear my wife crying as I write this. A necropsy was performed at the U of I Veterinary school but results were inconclusive. Striegel called to inform us that the invoice for that necropsy was ready a week before the report was returned. Like other doctors, veterinarians swear an oath upon graduation: primum non nocere, first do no harm. Striegel did irrevocable harm to our Alice, deep and lasting harm to me and my wife. They did not provide the thorough, responsible care and follow-up we were promised and dutifully paid for. Alice was our best friend and constant companion. If you care for your pet as much as we did for her, you would be well advised to look elsewhere for a good veterinarian.

If you're looking for a fulfilling way to give back to the community, come spend a little time…read morehere. They have so many cats and dogs that need love, and you're able to give them just that. The dogs are able to go out on a leash and play with you, and the cats are able to be taken out of their cages and interact. There are no hoops to jump through, or volunteer applications to fill out; just show up and play! The staff is fantastic as well. My sister adopted a kitty almost a year ago, and they still ask her about him every time we stop in. They all have a deep-rooted passion for their work and it shows. This place makes my heart so happy. :)

Horribly rude and unaccommodating to answering questions and being transparent-…read more Hung up because she kept lying about whom they service saying they don't have to be honest or help me with abandoned kittens

every time I've been to stone creek it's always pretty quick, our last visit they told me over the…read morephone the doctor wouldn't be there but they could still do my pups booster shot, quickest appointment I've ever been to lol. I recommend anyone who asks where they should bring their pets. (plus the cute cats are always a bonus, it helped my puppy pretty much have 0 interest in cats too)

Very accommodating with short notice appointments, friendly and competent staff, helpful with my…read morecat's problems.

I recently lost my beloved cat. I just went into the store and looked around for a minute and then…read moreasked if they have any cats available for adoption. A girl working, answered in the rudest way possible "Pet stores can't sell cats in Illinois" and stormed past me. She didn't mention anything about humane shelters or elaborate on why the answer was no. She couldn't even stop walking for a second to assist me. She seemed very irritated that a customer had a question for her. This business does not care about animals (or people), they only want to make a quick buck and send you on your way. What a shame. I strongly recommend spending your money elsewhere.

The owners now have new fish tanks (awful) an less variety . But since the tank change the variety…read moreis less appealing and some of the fish look sickly. Their aquatic plants are marked about $2 higher than you can get at petco. However they do have a variety of lizards. But it just seems their fish caring educated staff that previously worked their are all gone and it shows. Sorry Ds Pets I'm very cautious of what I would buy from you. Be sure you have an isolation tank to treat the fish first! (NOTE.. I have 7 fish tanks ranging from 90 gallon 70 gallon a 55 gallon and 3 of the 32 gallon on racks etc.. This is not counting the Tague Beardies the veils. Yes I am retired and its a hobbie.) I BUY MY FEEDERS ONLY FROM TIMBERINE in marion Illinois. Sorry my pets come first.

He is a fraud, a fake, a thief, a lying cheat!!!!! I got an Aussie Shepard pup and hire Travis to…read moretrain her for me. I paid him the total amount of $500 1st session for 15 sessions! He told me he would give me a receipt. He Never Did!!! At the 2nd arranged session, he called me and rescheduled it because of some conflict. I agreed. When he did arrive, his wife was with him, no problem with me but she Supposedly fell in love with the pup and wanted her, so on the 3rd scheduled session, which he rearranged for some reason. When he arrived 2 days later he told me that She really wanted that pup which was 4-5 months old at that time, Because it was so difficult for me to handle her because of my disabilities and age, and that I needed a smaller more docile dog, I agreed she could have the dog. I freely gave them the puppy. He told me that he would refund me the $500.00 AND train the next dog I chose for free. He has made NO EFFORT to refund the CASH MONEY I paid him at the 1st session! I believed in him then. Since he has made NO EFFORT to refund the $500, will not answer the calls or texts, in my opinion he is as stated at the beginning, A lying cheat, a thief and a fake fraud!!!!!!! For some reason this says that I live in CA, I do not, I live in Marion IL. I also recommend that everyone read the NOT RECOMMENDED reviews below!!!!!!

Travis has been such a wonderful trainer for our two fur babies!! I'm just 6 sessions, our 5 year…read moreold Lab mix went from aggression on sight to being able to be walked in the neighborhood with almost no reaction to other dogs or people walking by. We have a 1 year old mixed breed dog as well and she has made great strides in her confidence. Both are shelter dogs with questionable pasts, but with guidance from Travis, we have learned how to predict, re-direct, and just all around give our dogs the love and direction they need. Without a doubt, hiring Alpha Canine Rehabilitation and Training is the best decision we have made since being a dog owner!!