I stopped in to see if they could/would replace the band on my Citizen's watch. I had a new band…read morebut had trouble attaching it. With friendly, efficient, quick, professional service I was soon leaving with a new watchband on my keepsake watch. I highly recommend them for all your jewelry needs. RW Moore

J Gorman Fine Jewelry was a surprise find for me. I was in a local shop and mentioned that I was…read morelooking for a particular stone. As fate would happen, Jess' mother was whom I was chatting with! She suggested I check with Jess at J Gorman. The owner and gemologist, Jess, has such a wonderful mindset. Her attention is on you, and she gives you the best, honest options. I left her store the first time with a beautiful vintage ring. I returned with an heirloom (my M-I-L's wedding band, which had been cut off her finger in the hospital). I asked Jess for custom solution for the ring that could become an heirloom in our family. Jess was thoughtful and considerate of what this piece would mean to us. She came up with a simple and cost effective solution to make it into a pendant. Upon first seeing the completed the necklace, my heart filled with joy. I'd held onto the platinum ring for years. Jess even made sure the original engraving was kept intact. I've worn it everyday since picking it up. Just as I think my daughter will when she inherits it. Jess is a true GEM, and I'm grateful for the chance meeting with her Mom in that little shop. She's terrific and her and her staff do fabulous work from start to finish.

It was fun and exciting and different. Very hot a little harder than I expected to find the gems. I…read morewould rate

I have often wanted to stop here but didn't want to leave toll road. But finally did and the stop…read morewas so worth it. This is the place to buy the famous Herkimer diamonds - both raw or cut and set. Herkimer diamonds are actually double terminated quartz crystals. Smaller specimens are clear and perfect. Larger specimens contain defects. They own the mines and also offer collecting expeditions which are a couple miles away. . The shops are across from the exit. There is plenty of parking with some special accessible. There are clean restrooms. The staff is friendly and excited to discuss the inventory in the gem shop. There were 4 cases of Herkimer cut and uncut stones. The selection included rings, bracelets, necklaces and earrings. The had specimens of druzy Herkimer quartz as well. Jewelry prices were reasonable so I brought two bracelets set in sterling. Stones are not cut locally. They also sell other imported stones and specimens. We picked up rock candy and post cards too. They offer boat tours of the Erie Canal section. The dock along the canal is lovely. There is a restaurant that we did not try. Next time.

What a little gem in the village of Little Falls. Lovely little boutique with goods by local…read moreartists and a variety of other sources. I purchased a beautiful dress for our family Christmas party and got so many compliments!!

Avoid this place like the plague. I brought in my 1986 Movado Museum and my 2016 Movado 800 for…read morewatch repair. They lost a screw on the $1,500 Museum, and said "just use it with 3 screws instead of 4. Then when I asked them to document that they broke the watch they hemmed and hawed and I suggested calling the Herkimer Sheriff. They wedged in a stripped out screw they had in back of the store that doesn't match the other screws and lied saying they found the lost screw. These people are liars and lowlife for doing that. Seriously; go anywhere but this place. They will rob you and lie to your face.

If i could give a negative number I would. I went in there to get a watch battery replaced. I tried…read moreto replace it myself but could not get the back cover on again. I was going to get a new battery but the store has a policy that they only charge $5 if you bring your battery in, so I did. The first young woman to help me was very nice and tried to get it back on and couldn't do it either, she said the jeweler would be in tomorrow and he can look at it. As I was asking about pricing an older woman came out of the back (I assume she was the manager). She exclaimed in an annoyed tone "wait he brought the battery in?!?" And the snagged my watch from young girls hand and literally shoved the watch back into my face and quite rudely said to me..."well then we can't help you". I was left speechless standing at the counter. Its a shame, I generally like to support small local businesses and was even looking for something for my wife on Valentine's day. Needless to say I will not be getting anything for here in the future and will defer anyone looking to shop there.

I recently shopped here to purchase my wife diamond earrings for Christmas. The sales person was…read moresuper helpful, explained the different pieces to me in great detail and made me feel very comfortable with the purchase. He also beautifully gift wrapped the purchase and my wife loved the earrings which made the holiday extra special. Would definitely recommend shopping at Castiglione for quality products and great customer service!

Not the same since Lou passed away. My wife took my watch in for a battery replacement. When they…read morehanded it back to her the face was moved (12:00 was now in the 10:00 position). She brought it to their attention; they claimed it had been dropped (NOT by us!), and we had to return it to the manufacturer for repair! They took NO responsibility for the alleged dropping or offer any further help.

Just so happen to stumble upon this store and thank goodness I did.. my son souvenir that he wanted…read morefrom Cooperstown was a necklace.. as walking into the store you are greeted with a wholesome smile by some very kind people.. as I was looking at the necklaces I really couldn't decide on which one to get my son.. I wanted something to represent him coming for a baseball tournament but I also wanted something he could wear all the time and not be girly.. the lady helped me decide which ones were more purchased by woman and which was mostly picked by the players.. She also help me make my decision by giving me a visual by putting what u wanted together to see how it looked.. she wasn't rushing me or anything and due to her kind help I ended up getting a necklace I believe my son will love.

Quaint little shop on the Main Street of Cooperstown. Lots of knick knacks and souvenirs you could…read morepurchase. This store is also attached to a Christmas store next door that sells some Christmas decor. Went in about 30 minutes before closing time to browse and gentleman that was working was very nice. He made tons of conversation with us and told us a lot of history from the town. He was very knowledgeable and pleasant. Husband ending up buying a Tshirt. Prices were decent. Nice little shop.

I've been in this store several times and had a good experience. I've also sold an old collection…read moreand was treated fairly. I called today to ask about selling silver and the women I spoke with informed me after making me wait that they were not interested in buying silver. Huh? I thought that was part of your business. Guess I have to drive to Albany

Great salesmanship and amazing deals is my go to placeread more

Great family owned business. Great old fashioned customer service and incredibly good bench work ,…read morewhether creating a piece or repairing.

This is everything a jewelry store should be, I think. The pieces are beautiful and special, the…read moreservice is professional, kind, and very well informed. This is a family business that knows its business and I couldn't recommend it more highly. Whether I want a ready made piece, or I want something custom made, there is no other jewelry store anywhere I'd rather go.

This is the kind of store that you walk in and find special treasures .. if your looking for a very…read morebeautiful piece of estate Jewelry to purchase for a special gift or small trinket's whether it is bone china or the actual china cabinet this is the place! For me it has always been my very special linen shop it allows me to buy rich Irish Linens for my table and Italian plates for my special dishes that I love to cook. They also have the prettiest pitchers for water or a vase to grace your table with flowers. Every summer when we get upstate our home is filled with friends... a few years ago one of the young guests (she was 12 at the time) found the most precious skirt that she ended up wearing all weekend she loved it had a bit of a fun whimsical flair that could be dressed up or down. It has become a tradition where we all go to her shop and look for special items. Some collect art others have bought the finest Apéritif crystal glasses there is always something special but even more so is Sue Goettel she runs the shop and makes your visit so meaningful she gives you the history of what your buying and always makes you feel like your at home. Sue is the type of store owner you can call and tell her what your looking for she probably has it if she doesn't she will go on the hunt for it this is a store that is worth visiting when your up in NYS or at the very least take a peek on line!

I fell in love with this antique store not just because of the varied collection (including…read moreScarves, vintages clothes, silver, china, and various chatchki), but because Sue was so kind and intuitive to help me find things that fit my personality. As well, she is patient and won't pressure you when you're just glancing at an item. To top it all off, she has vintage designer fashion hats in excellent condition that fit my big head!! Think of those beautiful pieces that women wore in Mad Men and all the period pieces. That's what she has! They are reasonable too! I ended up buying three while visiting the area and have received endless compliments. I also have a thing for statement jewelry. She has that too! Check out the earrings that I wore for a stage performance. I've posted a photo. :D Thank you Sue!