Ordered a large pepperoni and sausage. Took it home and put a bunch of our favorite stopping son it…read moreso it's basically a supreme. However, we took it out of the oven, there were bubbles everywhere in the pizza dough and it was sticking to their paper tray. We called Papa Murphy's and they were less than helpful. I guess it's too much to ask for Papa Murphy's to take responsibility for not spraying cooking oil on their paper trays. To be honest, it's not the first time and I don't why we keep giving them our business.

This evening we needed a few pizzas last minute to help make our dinner easier! We decided to go…read morewith Papa Murphys but realized they actually closed at 8 pm. We quickly hopped into our car and left our home! As soon as we arrived we saw it was empty and we quickly ordered! I instantly loved the crew! They were totally ok we came so quickly, and last minute! The dough was fresh and she quickly went to work! From ordering to getting the four pizzas handed to us, it was roughly 15 minutes! Insanely fast! Loved how clean this store was and would be back instantly because of tonight's great service! Thank you everyone here for helping us make our holiday week special and saving us from a tough attempt at making left overs bearable! Hehehe Also? They split a pizza into thirds and I love it! Thank you!!!

Food Service…read more Ambiance This place was recommended by the UPS staff across the street, so I gave it a try. If you're a fan of thin crust, then you will love this pizza!!!! It's a nice, medium size restaurant, with a pizza that has a XL flavor! My only problem was the time it took for the pizza. The restaurant wasn't that busy, so I was surprised it took almost 25 min for a small pizza. But it was delicious.

their pizza is absolutely phenomenal. thin crust slaps. waitress was on it with requests. Place was…read morevery homely

Let me just start with Kimberly! She is an amazing bartender, and server who was very attentive…read more She was also very, very polite! Always a plus. The place isn't much inside, but it isn't bad either. Plenty of room for partys, and you won't feel crowded at all. OK, the food. I had a side Caesar salad which was delicious! Then came the pizza. I ordered a small chicago deep dish with meatball, and green peppers. I only got through two pieces, but it was pretty good. My only issue is that there was not nearly enough meat in my pizza, but plenty of green peppers. I would suggest meat choices only to go with the tons of cheese, and sauce. I'll still be going back when I'm in the mood, because even though it isn't Lou's, or Giordano's, it's pretty scrumptious.

July 25th 2026 **Very Disappointing Experience at Nancy's…read morePizza in Springfield** I normally don't take the time to write negative reviews, but our experience with Nancy's Pizza in Springfield was extremely disappointing. We had just got done traveling a **12-hour drive day**. We stopped because we simply wanted to grab a pizza, after a long and tiring day with 2 very hungry kiddos. Unfortunately, we were given the **wrong pizza**. We didn't realize it was the wrong pizza until after we had already eaten a piece. Once we discovered the mistake, we contacted the restaurant expecting a simple solution. Kids only wanted cheese not a meat pizza., Instead, we were told that we had to **drive all the way back to the restaurant (15 minute trip 1 way) and return the pizza we had already taken home and started eating** before they would give us the correct pizza. We made the trip back, returned the pizza, and then had to wait for and pick up the replacement. What made this even more frustrating was the complete lack of concern for the situation. We tried calling and reaching out, and we didn't feel like anyone was taking responsibility for the inconvenience. We explained my mom took a piece, and kids won't eat cheese and two hungry kids, yet there was very little effort to make the situation right in a reasonable way. They eventually offered us a **free pizza for another visit**, but we don't live in the area, so that really wasn't helpful. We didn't want a free pizza another time -- **we simply wanted the pizza we had ordered that day.** there was no compensation for thier mistake, no concern for our drive back (15 minutes each way) There is also a food-safety concern with being instructed to bring back food that had already been delivered to and handled by a customer. Illinois has adopted the FDA Food Code, and Section 3-306.14 addresses returned food and states that food that has been served or sold and has been in the possession of a consumer generally cannot be offered again for human consumption. Illinois inspection guidance also specifically lists the proper disposition of returned, previously served, reconditioned and unsafe food as a food-safety requirement. ([Illinois Department of Public Health][1]) That makes it especially concerning that we were specifically instructed to bring back a pizza that had already been taken home and eaten from. Mistakes happen. We completely understand that. **What matters is how a business handles the mistake.** In our case, we were inconvenienced multiple times, had to make an unnecessary trip back, had hungry children waiting, and felt like our situation simply wasn't important to the staff. They should have given compensation for all the drive back and fourth! For us, this wasn't about getting something free. It was about receiving the correct order and having the restaurant take responsibility for its mistake. Unfortunately, based on this experience, we would not return to Nancy's Pizza Springfield.

The food was amazing, and we were able to customize the pizzas to include everyones taste. The…read morewaitress was very polite, and the Italian ambiance of the place is nice.

Been ordering Gabatonis pizza once a month or more for over…read more60 years. Durning Covid seems like pizza recipe changed...something in the sauce or spices are different. Hadn't ordered in a few months and heard the old recipe was back!!! Ordered one and was very disappointed...same as a few months ago. It's just not the same as the first 60 years!!! There are a dozen pizza places close to me. I don't need to drive to Gabatonis for an average pizza. So sad to lose the best pizza in town.

Place is always a great idea for good pizza. It might be difficult to get thru the phone lines,…read more because it is always busy, but definitely worth it. It is carry out only and they will gladly walk it out to your car when you show up. The pizza crust has a "soda pop" flavor to it that I do adore. I always get mine well done and it is perfect! I recommend the special, it's the best!

Great pizza. One of the top pies in Springfield. I am partial to their sauce and the crust is…read morealways crispy and easy to chew.

Fantastic New York style pizza from a lovely family owned joint. The crust is great too. I'll be…read moreback! Would've been 5 stars, but dining area could use a thorough clean.

Fantastic calzone! My daughter told me it's the best calzone. I'm from NY and she knows how hard it…read moreis to find a good calzone with ricotta. The place is pretty typical of an Italian pizzeria, service was fast and friendly. There was a misunderstanding ( maybe mine) and we got calzones with meat but they promptly made us new ones. The mom greeted me later and I found her so charming! Can't wait to return!

OK...we tried it again. We eat out often and wanted to give the place a chance. After all,…read moremistakes happen. We didn't have the 2 hour wait (it was hot when we picked up). However, there was excessive sauce and the toppings were wrong (sausage but no pepperoni)! We are trying the new Pizza Hut tonight! Check out that review soon...

I can't describe this restaurant. I feel like sometimes it's great and sometimes it's not. What I…read moremean is that only three out of ten times in the past two months it was FANTASTIC. The other seven times there was a TON of sauce or a lack of it. But on special occasions do I order a cinnamon wheel which can be a bit crummy, but it's still GREAT! Their service isn't the best, but it's okay....

I live in a retirement community and on occasion someone will buy a pizza from Casey's and I was…read moresurprised how good it tasted. It changed my mind about Casey's Pizza. Now I try not to judge anything unless I have tried it myself.

Never be here again, the old lady at the reception was so rude. Idk anyone in there like that or…read morenot but that's the worst feeling that I ever feel in Casey ever