This parking lot has a big sign with hourly rate but I was charge $10 for 36 minutes when I was…read moresupposed to be charge $4.53 plus tax. I was robbed and when I said something I was told it was because the oversize (I have a Jeep Cherokee). That is how they get rich, overcharging the people. Called 311 and placed a complaint. Avoid this parking place.

This review is based solely on the service at the front desk. We came to visit my friend who lives…read morein this building. The moment we walked through the front door, this guy named Carmelo was at the front desk looking obviously inconvenienced by us. Everything we said , he reacted with a disgusted look and had a nasty reaction. He got our names wrong when calling upstairs too, calling my friend Brent when he said Brian like 3 times prior. Granted we accidentally gave him the wrong apartment number as well, but I didn't feel bad about it based on his service. Seriously, This guy should get fired though. I think he's a maintenance guy from what he was wearing but geez, have some manners.

Used this garage a few times. The first couple of times was a pleasant experience. But the last…read moretime i went when i got my car back i noticed a heavy smell of gasoline when i got i the car. I also noticed my gas meter showed i had less gas than i remember.. needless to say i wont be using this garage anymore. Be warned, you pay them to park your car and they could possibly rip you off by stealing your gas.

This is where I Park my car when I be shopping on Jamaica ave ....the prices here is not bad..read more

This is located in jamaica, New york, claiming to be very close to jfk airport. I park here during…read moremy trip. The parking lot is good, in my opinion. How over that neighborhood is not great. Even the inside of your garage is not great. Also, note that there are no shuttle services available from the parking company, and I didn't expect it either. I took an Uber from the airport. It cost me between twenty to twenty-five dollars. If you're traveling with family to the garage, I would not recommend this place at all. You need to account for 25 minutes for one way to reach this place, because traffic could get worse. Also, you can use the sky rail service from the airport, but you have to walk to the garage.

The website is a disaster. Impossible to make a reservation. Or if possible, I couldn't find how to…read moredo it without going through some other service like Way. Easy to get a price quote but can't book it from their site. Makes no sense. Frustrating. And calling them is no better. I do like the indoor garage (NY, Queens, Jamaica location) and it is convenient to the subway.

I purchased a monthly parking subscription here, and just a week later the valet crashed my…read moreMercedes, damaging the tail light and bumper. I was never contacted by the owner, Jose--I only found out the next day when I picked up my car and the valet casually mentioned the damage. Without my knowledge or approval, Jose ordered a tail light but refused to take responsibility for the bumper repair. I had my car professionally inspected for the damages and both the tail light and bumper needed replacement due to the accident at this garage. The dealership contacted Jose to inform him about the repairs and he refused to pay for the damages. Jose was extremely unprofessional and unwilling to take accountability. Do NOT park your vehicle here

From the owner: Safe, clean, attentive, Valet service, special discounts and more.read more

If I could good A 0 I would do not I repeat do not park your car here they damaged my brand new car…read moreand try to act like I didn't know what I was talking about save your self the headache and park somewhere else.

I left my car over 6 days. now , I found out that it has a damage on the passenger door. and my car…read moreappeared to be used by them. very bad service . Never again.

I can see why people may or may not use this parking lot. It's a bit on pricey side plus they tap…read moreon a surcharge fee. You pay for the convenience and urgency which was my case for a medical appt. With an elderly parent. I don't use it frequently so this one time experience is not the end of the world. But NO it will not be my go to parking lot for anything else.

Flushing is very important after you use the bathroom. Trust me. It's very necessary…read more This is not a parking lot I would ever use again. In fact, I didn't want to use it in the first place but my travel companion insisted that we put our car somewhere safe - because she didn't trust the streets of Flushing and all the tow trucks that were hovering around. I assured her it was fine but eventually gave in and used this awful deck. So there were actually no spaces inside (a common problem). Once we finally got one (after about 25 mins of waiting), I found a guy getting ready to write me a ticket while I was paying. Don't worry. He will think twice about such behaviour in future. There is no sense of customer service and the pricing is double what it was the first time I used it. At least it exists, hence it doesn't get 1 star.

Large outdoor lot not too far the stores along Jamaica Ave…read more There are plenty of spaces. You grab a ticket before you enter and you pay on the way out. It's more expensive than the metered parking but good luck finding that during peak hours in this area. I'm not sure about the hours but there is an attendant at booth on they way out. They take credit cards as well. Not a bad option if you can't find a street or metered spot in the area.

Easy breezy. Park your own car with no frills. They will call a car for you if you're going to the…read moreairport. It was fine. No drama.

I never thought I'd be writing a negative review for a parking garage. It's an ticket based self…read moreparking system so you get a ticket printed driving in, and either pay by cash at a machine or with card at the office. There was a long line of cars on their way out but every car was stuck so long, what's the hold up for a automated machine, perhaps an issue with the machine itself? The ticket guy came out to help once, I saw another girl get out the car to ask the ticket guy for help as well. I'm alone in my car and am not gonna get out with cars behind me, I honked to get his attention and he motions to me to come to him signing he can't hear me. I say no, you come here motioning to the ticket machine. That's when he decides to use his one side operated intercom to tell me to try the ticket another way (which I did try before). This guy wanted to play dumb and have me leave the car when he could've used the intercom to begin with? You don't need a person to do credit card transactions, please just install a machine to do so instead; maybe they don't trust their employees with cash I can see why. Why not even just tape a ticket on the machine to show which way it goes in as the watermark is not clear and clearly it confuses most everyone. If this employee doesn't want to bother with customers and wasn't so lazy/rude maybe he'd of thought of that so he can just scan cards all day. Rant over. Expensive parking too, I'm so glad I do monthly parking at Allied they just are not open Saturdays not since the pandemic-- the guys there are great even when they had to park the cars themselves. Check them out on the weekdays and avoid this place if possible. This place is called Imperial Parking btw-- NYS18 Midblock Garage

This is probably the worst parking garage in the area. I've tried looking for monthly parking…read moreelsewhere but there are waitlists. I've been parking here for 4years and 3 out of 4 years I've been a paid monthly customer. I must say that when I was paying daily the first year that I was treated better. They regularly loan out the floors to car dealerships and you are forced to double and triple park on an already crowded floor. The elevators are out of service 2-3x a week. Also, yesterday the ticket agent and I get into yesterday when my parking tag wasn't working as I tried to exit. She proceeds to tell me that she knows I paid my monthly bill but the computer doesn't show me coming in the lot. I said ok but I am a monthly customer whether I am coming or going I am allowed to go in/out. She then proceeds to tell me that because it doesn't show me coming in she can't let me out. I'm like are you kidding me! After to trying to explain to here that I can't teleport my car into the lot, so maybe there was some type of glitch she still did not care and she forced me to pay a lost ticket fee in order to leave the lot. So be prepared to pay additional fees if theirs an issue with your parking tag. This was the absolute worse customer service experience EVER!