I am so disappointed of how much the service at this clinic has changed! Ever since they got a…read morebigger space on the third floor, there is a lack of quality care. On Tuesday I called to make an appointment for the doctor to see my son because he has a lot of congestion, cough and an on and off fever. I would take his temperature at it was a low grade fever but he body was burning up at 101-102. The receptionist tell me there is open availability at 10:30am. We arrive at 10:30 and the waiting area is full! Around 11:45 I ask the receptionist if why we were waiting so long? Our appointment was at 10:30 and my son has a fever. If there wasn't availability I could've taken him to the ER or urgent care. Eventually at 12 they take him and king story short after another 30-40 mins the doctor tell me he had a double ear infection. The prescribe antibiotics and acetaminophen. And we finally leave. Later that afternoon. My husband goes to pick up the meds and just come back with the acetaminophen. The pharmacy never received the prescription for antibiotics. So I call the pediatrician and explained that the pharmacy never received the press for antibiotics. She gets annoyed and say we sent them I see it here. I ask if they can resend and she repeats herself. I'll see what I can do bc they sent it. I tell her the pharmacy closes at 7 can you please contact the doctor to send again? She says yes. What do you think happened?? The pharmacy didn't receive the prescription until the next day at 7pm. My son was two days without antibiotics for a double ear infections. He is only 2.... And he was miserable.

I called on the morning of 1/22/25 at 9:00 am to see if I can either have an appointment or be…read moreseen as an emergency for my daughter in which she had a sever rash that was spreading. When the front desk Donna picked up I explained I needed for my daughter to be seen she said no that she didn't have an appointment so asked if we can walk in she said no. I asked to speak to the manger she placed me on hold for 10 min to tell me manger was not in. I explained again we needed to be seen she place me on hold and then Mirna front desk stated no chance. That I can make a appointment for Monday either at 9 am or 11am. Clearly if a patient has an emergency you work around to see them that's why there are walk-ins which is stated on there website. I asked if she can speak to doctors and Mirna stated she already asked DR Gonzales and DR Lopez and they stated a emergency patient can not be seen. Totally un professional from all staff. I have reported this office to my insurance and I will never been seen under there care.

Dr. Politis is very thorough and never rushes you during your appointment time. Unlike other…read moredoctors, she actually performs the vaccines/shots herself instead of having the nurses handle it. I never had a problem being squeezed in for a last-minute appointment. Dr. Kaki, the other doctor in the practice, is also quite good! I highly recommend this office!

I love this doctor. She is very thorough and treats the children with respect and my girls trust…read moreher. Some of the staff is a whole other story. They have no respect for who arrives first or last as they take patients in as they feel. Today we have been waiting for over an hour to be seen while patients who have come in after us are seen first. There is no respect for patients or parents. Its a shame because the doctors at this practice are excellent.

We got it right on the first try with this office! My little one will come here for years to come.read more

NEVER take your child to this doctor. I have been calling for over a week to get an appointment for…read moremy daughter who has a terrible cough. They never have appointments available, my daughter has missed multiple days of school, has not slept, and I still can't get in appointment. Someone answered the phone, (who isn't someone who normally works there) and told me there was nothing they can do considering the whole staff is on vacation and told me to take my daughter to the hospital because noting can be done today. this is my third time calling and my daughter still can not be seen. FIND ANOTHER DOCTOR. i will 100% be switching pediatricians.

Dr. Chinn is the best! Caring and takes the time to listen and explain I recommend her to anyone…read morewho is searching for their doc. This is it. Go here.

Dr. Chinn is the best GYN I've had in my adult lifetime. She is caring, knowledgeable and has an…read moreamazing bedside manner. And all of the staff are nice and welcoming. I would highly recommed this office.

Since the birth of our son in August, the nurses and doctors who work in Comprehensive Pediatrics…read moreare beyond helpful and caring. It is usually busy, so I am sure to make an appointment. One particular nurse named Kim reassured me to call the office with any questions I may have. The doctors are all helpful and patient with my "new mom" concerns and questions.

Very friendly, sincere and polite staff... they always get my kids in ASAP when I need an…read moreappointment. They love my kids. We love Dr. Pinedo and love that there's always a dr there 7 days a week. Location is clean and convenient.Wait times aren't that long. Sick and well visits are on separate floor - A+++. They explain everything and give helpful hand outs at every visit. Alicia G.

Our not-yet-born baby had an arrhythmia, with suspected PAC (or premature atrial contraction) at…read morethe 20 week ultrasound, and so we were referred to Village Pediatric Cardiology. My midwife highly recommended the practice, and said that she had good relationships with the doctors there and that they were not alarmists. I read up on PAC and apparently it's benign 99% of the time, so I wasn't too worried. We went to Village Pediatric Cardiology for a more detailed, heart-focused ultrasound at 21 weeks. The initial exam was about 30 minutes, and the nurse technician was friendly and competent. Once the scan had been done, Dr. Matthew Martinez came in and said that there was no trace of arrythmia - BUT - there was a mild case of "mitral valve regurgitation." Dr. Martinez showed me the video scan of the flow of blood in my peanut's heart and explained the physiology of the condition. I was unprepared for this news, know nothing at all about cardiology, and was kind of in a rush, so I basically asked him what was next, and what this diagnosis meant. He said he wanted to see me in two weeks to see if the regurgitation was the same, or if it had gotten worse. He said it was possible that I would lose the baby. I made sure I knew the exact name of the condition so I could Google it later, scheduled the follow-up, and left. Unfortunately the Google follow-up was NOT reassuring. There really isn't anything much on the web about the exact diagnosis of MILD cases of mitral valve regurgitation in fetuses. My guess is this may be to do with the fact that ultrasound scanning and techniques have only recently become good enough to diagnose it? In any case, when I went to my midwife the next day I was a mess. Fortunately she was very reassuring, and mentioned the condition could clear up on its own, and said I had a healthy baby. I tried unsuccessfully not to worry, followed my husband's advice of no more Googling for now, and went back in two weeks with my husband and with questions prepared - including questions that weren't diagnosis-specific, just in case (i.e. what research is available on the prognosis for this condition? What is your own personal clinical experience of this condition?) Again, the nurse technician was friendly and competent. And then Dr. Martinez came back with the news - all good. No arrhythmia, no PAC, no mitral valve regurgitation. All-clear low risk pregnancy, and no need to see him again unless the arrhythmia came back. What a relief!! For all other parents out there whose kiddos have heart problems, my heart goes out to you. Good luck!!

They seem to do everything backwards. Rather than have a doctor take a look at the patient before…read moresubjecting them to an EKG and echocardiogram, the doctors don't even take a look before running these procedures. This is the case even if the patient isn't presenting any symptoms of cardiac issues and is there only out of preponderance of caution. While that might not be so much of a problem for adult patients, this is a pediatrics practice and babies can get very stressed out while these are done. It seems to me that it would be much better for the patients if the doctor took a look to make sure that these procedures are necessary before running them. Seems to me that they are interested first and foremost in billing the insurance company for all that they can, with the patient's welfare coming in a distant second. The staff is also pretty bad, we had to correct our child's information multiple times and they usually didn't understand what we were trying to tell them even when it was a quite simple.

Dr. B is one of the best doctors I have ever seen. He is thorough, compassionate, practical and…read morekind. He takes the time to speak with you, remembers your prior conversations and his devotion to patient care shows. With a family history of heart issues I feel much safer and watched over being under the care of Dr. B. His new office is clean and spacious with all the latest tech - and the staff is just as kind as he is. Ten stars for Dr. B.

They were pretty quick to schedule our first appointment. They seemed unphased by our baby's crying…read moreand were helpful in making recommendation. I'd recommend them.

Ive never had a bad experience in over 15 years. Both of my kids have been well taken care of by…read moreany of the doctors on site.