Response to Chad. No I understand completely on how a business works. I run a small business so no…read moreneed to condescend to me about how businesses operate. You obviously did not fully read or understand my review which was three stars, neutral, not bad, that can change. Simple, if you don't want reviews where people call you out on your high prices adjust your prices to be more competitive. Ever hear the phrase "you get more flies with honey than with vinegar"? Being rude to people that leave you a bad review, condescend or insult them is not the way to go about it, this isn't twitter. Maybe you should leave the public relations to someone else because you are terrible at it. '

If you're new to the gun world come here. Friendly and informative staff. They will help you find…read moreexactly what you need. Any questions you ask they'll answer. This has been one of the best experiences I've had in gun buying. Thanks guys!

Worst experience I have ever had in a gun shop. Jackie at the front desk has a serious attitude…read moreproblem and lack of customer service. I will be telling everyone I know to not shop here. You're only as strong as your weakest link. Fellas in the back are great, but Jackie's attitude takes away from all of that. I even watched a customer leave and politely told her to have a nice day etc and she couldn't even be bothered to give that customer a thank you or goodbye. Unreal. UPDATE: response from the owner shows a lack of accountability. Not once did I have any negative interactions with anyone else but her. You can go on and on and make up lies but there are multiple reviews similar to mine stating she has a terrible attitude. You will not get any of my money and every single person I come in to contact with who shoots will know about this. Fail response and fail business. Take your money elsewhere people

Ordered a shotgun online and had it sent here. Ended up spending quite a bit to get it transferred…read moreover to me. Just some simple paperwork and a 3 day wait but was charged $34. Ugh! Still, all in all a pretty simple process. Spot is a bit hard to find, but the service was friendly enough. Parking is a small private lot at the end of a dead end. Overall, I would have my weapon shipped here again. Just wish the price wasn't so high for a simple transfer.

I have had a great experience every time i have visited this store . The knowledge of firearms this…read moreshop has is fantastic. I got to experience them at a Full Auto Shoot what a blast .

Great people, service, and great product. Great prices also! Thank you Ryan. Huge shouts out to…read moreBen, Matt, Kyle and Fish!

My boyfriend had his shotgun repaired at this.place and it blow up in his face and could have…read morekilled him. DO NOT USE THIS GUY.

Went to Colorado Arms Repair to get my Glock 19 sights swapped out. He completed the work while i…read morewaited. I get home to only realized he gouged my brand night sight when he installed them. A careless act that could've been prevented!! I'm not happy and won't be returning!

I really wanted this transaction to go smoothly, but unfortunately my experience with Spartan…read moreDefense was disappointing. Communication was by far the biggest issue. Emails often went unanswered, and it was extremely difficult to reach anyone by phone. When you're purchasing a high-end firearm, clear and timely communication should be a priority. I placed a very expensive firearm on layaway, but encountered several issues throughout the process just because I paid with different cards to spread the cost. I am currently still waiting for the refund to be processed. I'm not questioning the products they sell, but the customer service and communication fell well below my expectations for a transaction of this value. I sincerely hope they improve their responsiveness and make the process easier for future customers.

From the transfer at the gun show to the pick up, and lack of knowledge from some of the roughly…read moretrained workers here I'm thankful they only got a transfer fee out of me. Never want to experience this place again. Shame too, we came into the experience with open arms.

I took a Glock 17 slide with a stripped screw in an rmr to these guys thinking it'd be a simple fix…read morefor their gunsmith. They invoiced a half hour of work with the caveat it may take an hour. I was slightly put off by this thinking it couldn't take more than a few minutes. But ultimately I was prepared to pay with the idea that a gunsmith could complete the task without damaging or marring my optic. I dropped it off on a Friday and they said they'd have it ready by Saturday or Tuesday of the following week. Saturday came and went, Tuesday came and went and ultimately I called them on Wednesday. I was told they didn't have the tooling to complete the job and they would need to order the tools to complete it. Later that Wednesday, I received a call from their gunsmith Nick who said he was going to have a buddy help him out so he could have it to me sooner rather than later to which I expressed my gratitude. I showed up to pick it up the following Thursday afternoon. I opened the case and my optic was covered in tape and the guy at the front desk said they'd be charging me for 2 half hour increments of work at $35 per increment. He said that it totaled $90 so I asked if the 2 increments at $35 equaled $70. He said, "yeah $70." I unwrapped the optic and it was operational but marred up more than I would have expected. The guy at the front said he had to take a dremel tool to it. It was obvious the tool had slipped a few times gashing the body of the optic. This kind of work is what I would expect if I had undertaken the job myself but not what I expected from a professional hence the reason I opted to pay someone else for the service. After that I said one thing to the guy at the front desk as respectfully as I could. "Is the price negotiable considering the damage?" The guy immediately threw the invoice on the table, said "just take it" with anger, and walked into the back. I closed everything up and left. When I got home I told my wife and even expressed if they had called me and said, " hey man this thing was a disaster and we put some gashes in the body of the optic but its operational and we got the screw out so even though we were gonna charge you for an hour worth of work we'll charge you for a half hour or give you a discount." I would've been totally understanding. However this was not the case... I can't speak for their other work or services but that was my first and last experience with this business. Hope this can be useful to anyone else.

I have used these guys for custom holsters and for cerakoting a few of my guns. I was very…read moreimpressed! The cerakoting looked better than the factory finishes! Couldn't ask for better work. One of the guys even stayed after close a few minutes to finish up my holster. My next project will be Snow Camo on one of my bows. I am confident they will do a job I can be proud of!!! Thanks Redleg!

Rich is my go-to guy for any firearms related transfer. If you are in Colorado Springs, or even…read moreclose, use him, I promise you will not be disappointed. I've sent firearms, sold firearms and received firearms through him, never an issue. I recommend. Michael P.

My nephew was sending a shotgun to me from Colorado to Florida. The GunOutlet was right on top of…read moreit. Not so with the receiving store. First they dropped the ball and didn't send their license number and other information. I finally had to go to the store and see what happened to my request. THEY finally sent it weeks after my original contact with them. Instead of a 7-10 day turn around, it took over five weeks. Kathy at The Gun Outlet followed up and made this happen. I want to sincerely thank her for her professionalism!

Papa-J's Gunsmithing is a professional thru and thru! And an absolute craftsman...entrusted him to…read morefix an old heirloom that was damaged in a robbery....turned out fantastic!

Outstanding customer service! You can tell Chris doesn't just do this for the money and that he…read moregenuinely loves what he does. It's great being able to talk to the man who'll actually be working on your firearm, no chance of miscommunication which would be a nightmare when it involves your firearm. I had my shotgun barrel cut and gas ported and had the magazine tube cerakoted. Everything came out better than I could have imagined! This is now my number one shop for all my Gunsmithing and Repairing needs!