This company scammed me out of $770.00 selling me a rebuilt transmission for my car they never…read moreintended on shipping to me. Now I haven't been able to contact them since then.

Scam company. They charge you then send a receipt for shipping then try to bang you on an extra…read more$200 for shipping after you paid their parts and shipping total. Then you never receive the part. SCAM beware.

This is a top quality import and export company that cares for its employees and reinvests towards…read morethe company to expand and grow its business. In 2018, it will be expanding its warehouse facility in Montgomery, AL to increase its inventory levels and be able to better service its clients. This is one of the fastest growing companies in its industry with a worldwide presence in the marketplace. The family owned and operated company has been around for over 30 years and continues to thrive and excel over its competitors. Initially, the company imported shoes and power tools. Eventually, they began importing and selling auto parts. Today, the company is focused exclusively on car components, specifically high-tech parts, and has a solid reputation as a sales and distribution center for quality engine management and electronic components.

Exceptional B2B company. Great customer service. High quality products.read more

These Guys are awesome, I run a Logging crew and could not find the Heavy Duty Green Grease…read moreanywhere, I think Lucas Oil makes it, these guys had a ton of it, at a great price, I owe them a steak and a beer when I'm back out that way..They even gave me a Lucas Oil T-Shirt (doesn't fit I need to lose a few lbs lol)

From the owner: Welcome to Gulf Coast Truck & Equipment Co! We're local and…read morewe're family. This means someone who cares will answer the phone, listen to you, and take ownership of whatever it is you may need or want, every time. We choose to do the right thing because it's the right thing to do. We don't allow consequences to determine how we treat our customers. We believe the right choice is always clear. That is a core value for this company. With multiple brands and locations, we're able to broaden our scope and expertise to provide you with more options and solutions that a single store wouldn't be able to offer.

This review is incredibly late but, I want to be sure to post it anyway…read more I think, around a year ago my battery died. The posts on my battery sit positioned backwards to the batteries shown online. This made it difficult for me to figure out which battery was right for my car and it made it tough for me to communicate this to the serviceman on the phone with me. After some time and being a bit frustrated, I was lucky enough to speak with Ashton (I do hope I remembered his name right). Ashton was very patient to me and kind. He allowed me to take an extra step to help him better understand my problem and he helped me get the right battery before the end of the day. Being able to go places meant a lot to me because I spent a lot of time back then in seclusion and my routine really mattered to my good mental and physical health. I do hope Ashton has since moved on to bigger things. I hope, for him, that he is shown a million times the compassion he's shown me on the day he needs it most and I hope it happens often. Thanks Ashton!

Last week my battery went dead in my 4-runner, while preparing for a scheduled camping trip. I…read moretraded in my battery for a new one and needed the alternator checked before making my journey. Edward, the manager, took time to test the alternator for me, assuring that I could make the trip safely. He even follow-upped with a phone call to ensure I made it safely to my final destination. Great customer service.

I want to say thank you to the Store Manager Roberto and his IMPRESSIVE employee Luis for their…read moreextraordinary help! I called over the phone, and this little voice answered, his name was Luis. I said that I wanted to speak to the manager, but he wasn't available due to him helping another customer. I was like this is a kid, that just answered the phone he doesn't know anything. But, oh boy WAS I WRONG!!!!!!!! I began to ask questions about what I thought was going on with my vehicle because it was no longer working and it was my main source of transportation. This little voice answered EVERY QUESTION. He was so informative about things that I did not know, also explained several times because I did not understand how things worked and what parts were needed and not needed for my vehicle. He then explained in detail like Car One on One for DUMMIES. We were on the phone approximately 30 minutes. HE DID THIS WITHOUT an attitude, WITHOUT placing me on hold, WITHOUT negative gestures, WITHOUT heavy breathing, WITHOUT a tone as if I was getting on his nerves, WITHOUT rushing me, and WITHOUT cutting me off, WITHOUT hanging up the phone on purpose in my face. He was a GREAT listener! I apologized for all the questions and informed him I was so use to people taking advantage of me. He said there was no need for an apology and that he understood. Afterwards, I asked to speak to the manager and gave Luis all the praise. Two days later, I went to this same store I watched the Store Manager Roberto's interactions with other customers before helping me and Roberto was AWESOME too!!! Finally, I told him I was the customer on the phone with Luis days prior. I told him I live across town and there was an Auto Zone near my home, but I will travel to his store because of the GREAT CUSTOMER SERVICE that his store provides!

I always have great service when I'm here. The workers know what they are doing. They are super…read morekind and helpful

Left a light bar on the engine of my son's truck. It melted down into the turbo. Would not accept…read moreresponsibility for their mistake instead blamed my son saying that he stole the light bar and intentionally put it in his truck instead of taking responsibility. we will be filing a lawsuit

Thomas is a true professional. I felt comfortable immediately after speaking with him regarding a…read morefuel tank leak and getting us back on the road safely. Amazing customer service , timely service and honest prices as well as other recommendations. He and his team will definitely be our first choice for future repairs or modifications for our 2013 Ram 3500. Thank you so much T&S Auto Trucking Equipment and Repair.

I have several classic cars, but I ordered the special, handmade Kelsey-Hayes type wheels for my…read more1992 Cadillac Fleetwood d'Elegance. When they arrived, I went to more than 10 tire/wheel shops, and none of them had the correct equipment to properly install and balance them without scratching and ruining the spokes. Someone told me about JB's, so I went in at 8am. The owner was loud and to the point, as several cars were waiting, and it's first in, first out. Fine. He told me to come back at 8am the next day and leave the car and he would take care of what was needed. I did, and 2 hours later, he called and said it was ready. I went to pick it up, and the job was done, and they did a beautiful job. Sure, he is loud, and sure he gets folks in and out. I can't comment on the way others say they were treated, but if someone you NEED is loud and you are offended, LEAVE and go somewhere else!!! When I paid, he said, "If you have any problems, bring it back and we will get it right!!!" I spent over 4k for these wheels, including the spare and it's like having my tires wrapped around jewels! Be patient and wait your turn, and if you leave instead of waiting, YOU go to the back of the line!!! Relax...Life is too short for drama and pettiness.

Fast service, best prices. All my vehicles go to Brad. Be prepared to leave your vehicle, though,…read morebecause this is a no-frills/no BS automative tire and repair shop. If does not possess a spacious waiting room. However, Brad and his staff are extremely friendly, and they are only going to repair what needs to be repaired. They do not try to up-sell you on service that is unnecessary. You can bring your parts, and they will install them. Hands Down the Best Mechanics in Town!

Great experience. Staff is very kind and takes care of the customer in a timely…read morematter!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Over priced tires idk how they are still in business, I had a payment issue so I asked for…read morecorporate number boy why did I do that I was yelled at an told that was not happening and that it wasn't making it that far it stop at his head and that no one was going to do anything about it.. The tall bald guy (Guess he's the manager) and the short lady they hired for accounting Both have no clue on customer service or taking accountability for a mistake that they made that I had to pay for.. Super unprofessional... Ik this review doesn't matter but hey it's a huge difference between good business and bad business

We went to this location due to their turned out to be false reviews. the employees were compl…read moreincompetent and had no idea what size rims or tires to place on my car resulting in my tires going flat often. I went back every time due to their so called warranty I had and they took zero responsibility they would charge me for new tires and I kept telling them the rims had to be the wrong size due to my car touching the car when I made a sharp turn. Event after many visits and many flats they finally decided to change the rims to a smaller size and change tires. This would have been fine if they had not decided to restart my contract and start again costing me once again another whopping $1500. Even though I had already paid that for the other missized rims and tires. So ultimately they took advantage of my business and never took any responsibility for everything they falsely did to my car causing me to be left on the side of the road on multiple occasion. I would not recommend this location or business if it was the last option you had. They are a money hungry business who quite literally only cares about money and not good quality work or taking care of their clients. Please take into consideration my personal experience with this incompetent company and do not by any means take a chance on such a terrible situation that they placed me in physically and financially. Do your research and get a good place that is better than this and takes better responsibility for their work.

On more than one occasion we have needed a part late on a Friday night and actually went to three…read moreparts stores within a mile of each other and as always the friendliest most helpful are at this Oreilly's. Henry And Charles are friendly and patient, whether you spend $8 or $80. Tonight we had to fix the car in the parking lot and Henry made sure we pulled the car where there was the most light. I am in customer service and believe how you treat people the first time determines whether there will be a 2nd. I assure you there will be a 3rd 4th and 10th

The Assistant Store manager sold me the wrong fluid for my $100,000 truck, which cost me $250 to…read morerepair. The District Manager, Michael Walters, advised me through the Store Manager to have the truck fixed, and they will reimburse me for the costs. I did so. Waited three months, and then the Regional Manager, Chance Alford (who never called me), said that he would fire the store manager if they reimbursed me. I would not advise anyone to purchase from O'Reilly Parts, as it could literally destroy your vehicle. These people are not honest and do not stand by their word. Very disgraceful!