They installed all of the flooring in our Heartland home…read more The wood flooring they had on display was NOT representative of what was installed, and they knew this but blamed the manufacturer. I had many many repair trips to fix sloppy tile work, amongst other things. Within one year of installation of the carpet, it got ridiculously loose and buckled in multiple rooms. It has separated in different areas where you can see a gap in the pad. I'm well past the warranty at this point, but it was noted on my punch list (6 years ago) and they told me I could have it repaired in the future. Well, it's the future (present actually, ha), and they have ignored my repair requests, even though everything was properly documented. Lastly, I was going to pay them for some other repairs, like tile that my kids broke, and they ignored that too. So now, it's going to cost me a few hundred dollars to fix the AWFUL install job that they never did correctly, and they've earned this review

We purchased porcelain tile from Paracca Interiors that we chose to have them install. From start…read moreto finish we were extremely happy with all our interactions with the Paracca staff. The staff is extremely knowledgeable and courteous. Christy provided us with many options to choose from and great advice during our selection process. Judy did a great job in scheduling our job around other contractors. Ronaldo and his team did an excellent job with installation. We get many compliments on how great the floor looks and how well it was installed. Some people think its wood or LVT.

ProSource was fantastic to work with. They helped us quickly fix an issue with our countertops and…read moremade the whole process easy and stress-free. Their customer service was amazing from start to finish. Everyone we spoke to was kind, helpful, and professional. We would definitely recommend them to anyone doing a home project.

They installed my kitchen and bathrooms and the price is fair and the cabinetry is beautiful…read more Also used them for bathroom tile and hardwood floor. I thought the quality is top notch.

Virgin Flooring installed new carpet in our house recently. They came quickly to give us a quote…read morefor the job. The local store had a good supply of samples for us to choose from. The workers who came were pleasant and hard working and did a very good job.

Great experience with Virgin Flooring!! Quick reply from…read moreChris, returned my call same day and he was here the day after to look at the project. Once we were ready for install he and his team were scheduled to be in our home with the week. We had vinyl floors done in two bathrooms. He brought two teams and finished both within hours! Floors are beautiful... Wish all of the contractors we had during this remodel were as professional and efficient.

VERY disappointed with this company. A friend referred me to the company based on him purchasing…read morematerials from them. He told me they do installs also. I began communicating with them 6/22/26. There were emails back and forth several times, ironing out the details of the materials and work I wanted to have done. I thought it was odd that no one was calling me to discuss the details or to set up an appointment to come to my home to get exact details themselves. I got my first phone call from the company on 7/7/26. The woman I spoke with was very friendly and seemed to be very genuine. I explained I would be on vacation should see reach out and me not respond. She explained that their installers are a third party company and had to work with them to get the quote, but said she had all the information she now needed to get that. I was given the impression that I would have the quote to me by the time I returned from vacation. I did not. A month has now passed since my initial contact with the company. I emailed them 7/27/26 asking about the quote, and the response I received was that they were still waiting on the 3rd party (installers) and the person they were waiting on was on vacation and wouldn't be back for another 2 weeks. At that point I was sure, as I had suspected earlier, that I was being strung along the whole time. I have no respect for people/companies that operate on lies. Just be honest with customers and tell them you don't want the job or you are too busy to get to it. Total disrespect. Everyone's time is valuable. I truly don't know how people can do this to people. Friends that wanted similar work done were waiting to see how things went with mine. I have already begun sharing my experience with those people and others and I will continue to do so. I do NOT recommend this company in any capacity.

Women, beware of wasting your time. The information I needed to make the order was like pulling…read moreteeth and nobody will care if you have to make multiple trips to get very different or incomplete answers. Never got to make the order that I have been trying to make for months. MONTHS. Y'all lost a big sale...

While I have had generic experiences here in the past, I just had possibly the worst customer…read moreexperience I have had in years, anywhere, at this lumberyard. I used lived across the street, for many years, shopped for plywood and 2x4s for all my small projects. While counter folks could be gruff, I never had any issues, my questions would an answered, and people were generally friendly. I liked that it was a local shop. They are more of a contractor/construction company supply house, but I know plenty of DIYers and small contractors who buy there. But it has been a few years since I bought supplies there. Today, I went in and I was diligently ignored by three counter people (not even a 'we see you and someone will be with you soon') even though there was no one else in the store. One decided to make a phone call, another sorted through opened envelopes, and a third sat down and did not acknowledge me. Nothing. Finally after two minutes, a young woman came to her counter station and asked if I had been helped. After explaining what I wanted, a small 2x4x16 order of a few hundred dollars, the man who had previously sat down (next to the women who was now helping me) basically told me what I wanted wasn't possible, I didn't understand what I was asking, that this was construction grade lumber, and since I wasn't an employee i couldn't 'pick' the lumber (which I had asked to do), and in end ... they really shouldn't make that sale. "So, you won't sell me the lumber?" No, they just couldn't do it, too much time to pick the truest lumber, etc. And I said they don't have to pick it. I would, and restack it, neatly. No, I wasn't an employee so I wasn't allowed to pick that size lumber. I will note that I have selected wood products there previously, multiple times over the years, including 4x8 sheets of ply and some long lumber such as 16' footers, though not recently. I was a bit shocked, speechless for a moment, and then I explained I did in fact knew what I asking, that I had done this before, that the studs were to be exposed so I had to pick good quality pieces. No, they weren't going to sell me the wood. He was, throughout, dismissive, unapologetic, and eventually told me I should leave and find another place. Frankly, I would have paid more, or even been happy to work out a compromise, but he had no interest in helping me. He didn't know me, who I worked for, what long term account he was risking. He just decided he didn't want my order. No one else on the counter intervened. The woman who was helping me was silent. Stunned, I slowly walked out, turning only once to ask him what was the reason he was acting this way, and he started mocking me, saying I was the one who started it, I was the one being mean. As I walked out, he continued to say things after me, nonsense things, actually. So, yes, I can never shop there again, nor would I ever recommend it to anyone, but I will not say that no one else should go there. I know many people love this shop. I simply wanted my experience to be noted.

They bent over backwards to help me. Fabulous treatment. I am going to continue using them since…read morethey are a local supplier.

Lisa is awesome…read more Installation was terrible; unprofessional & unskilled installers. Lack of attention to detail; measured incorrectly; did not have the proper tools for installation. Did a horrible job cutting holes in the field. Did nothing to correct my dis-satisfaction.

decided to shop for just new countertop. and found Troy to be close No pressure salesperson and a…read morewide variety of to choose from. was given a quote and date for measuring and installation. small issue with opening for stovetop, but quickly resolved next day

Absolutely ridiculous, wasted my time. Their "project manager" showed up for estimate, never…read moreturned his car off, stood in my driveway, basically staring into space. Eventually, he looked at the first project, 9 steps that needed some cracks repaired. Said they dont repair anything, only level. I had 4 jobs total, 2 sidewalks to level and a patio pad. We never got to other jobs, he was so rude and disinterested, that I asked him to leave.

An efficient operation providing a really effective and cost saving service. The estimator came out…read moreand gave me a bid and two weeks later the work was completed exactly as described. Totally respectable workers and employees from start to finish! I feel like I got a new driveway for the fraction of the price of removing the old concrete and pouring new slab's. They used a pressurized slurry of limestone injected through the concrete to level the slabs across my entire driveway. The diamond ground all of the joints between my house and the driveway and between all of the slabs and sealed it perfectly! The before and after is incredible. Thrilled with the work and will recommend them to anyone who needs to have concrete leveling done!