Stay away! Don't place your order from this place. They are now late for more than one month of my…read moreequipment. The only department that answers is sales. No one from service ever picks up, no call backs and no sense of care or urgency to do what they initially said they were going to do. Stay away! Order it from else wheee.

If I could give negative stars, I would. This place is a total disaster. Every part of my…read moreexperience with this company has been truly awful. If you are considering buying from this company, don't do it. I purchased a high-end stationary bike from them and they still have not provided a fully assembled bike nearly two months later. They are happy to take your money and then they don't answer the phone, don't return calls, and lie when you ask when you will get what you already paid for. I have wasted so much time just trying to get what I paid for from this company. I've even dealt with the owner and I'm still getting the run-around. I want nothing to do with this company. They have no customer service and no integrity.

We sold a gym quality cable machine (listed used for $6K) and some Bowflex weights for $1,200. They…read morewere also expecting to pick up a Peloton bike, but we had already sold it due to a miscommunication. They still gave us the quoted $1,200. My main issue is they damaged the screen door track and custom made concrete door frame. We were able to fix it enough that the door still closed and the door frame repair wasn't too noticeable. We sold the equipment because the person buying our house did not want it. If we were still living in the house, I would have been so pissed.

My wife and I visited their warehouse a few weeks ago. Amazing selection and 100% professional gym…read moreequipment. We purchased eight separate pieces and just had them installed yesterday. Even though some of the equipment was refurbished everything looked extremely brand new and in perfect working order. We could not be happier with equipment. Now let's discuss the service. The owner personally walked us around and explained everything to us in detail. His advice was spot on and we are extremely happy with the selections he encouraged us to make. (Delivery and install gentlemen). The delivery and installation was extremely smooth. Everyone was very polite and attention to detail. They could not have been nicer or done a better job. Here is a message I texted to the owner --"Your guys were absolutely amazing. Everything arrived and was installed perfectly and in brand new condition. They literally wiped the floor they walked on to wipe off the shoe prints . It's that kind of attention to detail and courtesy that will always make you and your company successful. Please make sure you tell all your guys a big thank you from the Overchuck's. Awesome experience. "--

Bart provided a world class experience and was able to help me decide on my purchase. I'd…read moredefinitely go check out this shop again.

From the owner: We sell fitness equipment & accessories. Top brands Life Fitness, WaterRower, Body Solid Bodyguard…read more& many more.

I thought this place was awesome. I've ordered from Valor in the past online but now that they…read morehave a location on the way to the house of the mouse I figured I'd stop in and see what they are like. You will definitely be questioning your mapping app when you are directed here because it's somewhat in the middle of nowhere. This is a big warehouse filled to the brim with fitness equipment. And they even had another room of clearance items in the back! The man that helped me said their prices here would be lower than their online prices because shipping wouldn't be required. I figured he meant a few bucks but it's some drastic savings. I spotted something in the clearance room that I bought that was $50 cheaper. A small item I bought online recently would have been 50% cheaper if I had bought it in person. Valor isn't a third party reseller like you might expect. They seem to make many (all?) of the products they sell. The bigger product I bought with them was easy to put together and has held up well for several years. I really trust them as a brand. Don't think you have to be a hardcore fitness person to shop here. You could save money on something as small as five pound dumbbells. They also have a loyalty club. My Apple wallet triggered a dialog for joining their loyalty club when I pulled into the parking lot and I started earning points with purchases I made in person. I will definitely be back!

From the owner: We are Valor Fitness, the leader in strength and conditioning equipment nationwide. Our goal is to…read moredeliver quality fitness products at an affordable price, while building stronger communities and inspiring others to live a healthier lifestyle.