The folks in this branch are a joy to do business with. I've had my personal and business accounts…read morewith them for more than 20 years. I will never consider another bank. Honestly, I don't have a better relationship with another business

My Hometown branch location:-) A great establishment with the most friendly bank employees ever! A…read moregreat location on the Main Street. Easy to stop in and get down to business. My only quandary is that there aren't Saturday hours.

We use this bank for most of our banking needs. It's a nice and friendly place. The people on staff…read moreare knowledgeable and friendly.

I found them to be very bias, i am a single independent minded MALE which…read more apparently makes them feel uncomfortable. yesterday they refused me service. I went back the same day with my daughter and they apologized but offered no way of making it right. All i asked for was a notary for a health care proxy. The answer i received was "i can't." This happened on October-06-2021, at Reliant FCU in Newark, New York

I've been doing business at Reliant for over 30 years, back when they were still called WCTA,…read moremostly at the Newark and Macedon branches. I've always found them to be friendly, knowledgeable, and helpful. Over hundreds of visits, I can't recall ever having a negative experience.

I'm outside the United States, and I have no access to any resources, no support, no way to contact…read morethe specific person to request a letter of no interest and a lien release letter for a vehicle that was already sold for parts at a COPART auction with only a salvage certificate. It's been a week without any resolution or action; we need help from within the company to get this done.

Great hometown bank with a team who remember your name and give personalized service even though…read morewe're just a regular family with small balances... :)

Well the end of the year is nearing us. And we all like to clear up bills, loans, odds and ends…read morewith banking. Especially me!!! I had a bit of unfinished business at CNB so I went in yesterday and cleaned things up, a great feeling. I had called earlier to get exact figures and spoke with a gentlemen by the name of Angelo. Ang is new at this branch and is in customer relations management. I enjoyed meeting him and he went above and beyond to close things out for me. I was impressed. A young man by the name of Noah who was the bank teller working with Angelo on my account was also very helpful and polite. I definitely have to give CNB a 5 Star rating for their professional courtesy and business ethics.

Phone service is good and staff always helpful at lakeshore and shortsville branches. They…read moreappreciate Optimum customers with a nice picnic each year and free coffee at most branches.

Yesterday I tried my new debit card repeatedly at drive thru until closing didn't work…read more Today Lisa waited was very patient-on hold with bank for at least 20 minutes. Filled out form. Fingers crossed it'll work tomorrow.

if there was a negative to rate out experience it would be -100…read more TOTAL RIP OFF !!! charge fees for everything and refuse to give a detailed statement showing where our money goes AVOID like the plague !!!! Bad banking practices

I love this credit union! The employees make this what it is, truly. Always friendly service. This…read morecredit union was easy to join & offers many financial services for its members. They offer online banking, an interactive web page, & have a mobile app! Just one wish: update the Atm machines & add the capability to make automated deposits.