I originally became a Chase customer by accident--I signed up for the Amazon Prime credit card…read moreseveral years ago and didn't realize at the time that it was issued through Chase. Once I started using their online banking, I was genuinely impressed. It worked so smoothly that I eventually decided to switch over from PNC Bank entirely, and I'm glad I did. I've seen some negative reviews for this location, but I honestly don't understand them. I rarely need to go into the branch, but every time I have, I've received excellent customer service. The only "problem" I ever run into is getting stuck behind someone at the ATM who clearly isn't familiar with how it works and is trying to do huge banking transactions--lol--but that's hardly Chase's fault. When I came in to open my account, the team was welcoming, patient, and extremely helpful. Between the great online experience and consistently friendly in‑person service, Chase has earned my trust. I'm very happy I made the switch.

Chase Banks come in one of three Neapolitan flavours, it seems. Plain vanilla features bland walls…read moreand tellers trapped in 1994 behind the desks in what often might be a converted call center. Swanky chocolate brings the hip updates, personal touches of wood and digital monitors galore, and many tellers who probably moonlight at Sugar House as servers. Strawberry belongs to those rare banks where customer service is wedded to a less corporate feel, restricted almost entirely to quieter suburban communities. This Chase on Telegraph falls into the chocolate category from the interior and the quality of service. I was fortunate to find next to no wait when I flitted in at lunch time, a surprise given my former local Chase Bank could be counted on to feature god-awful wait times between 11 am and 2 pm. Score for those of us trying to use our lunch hours for purposes other than food, refreshment, and relaxation. I had my choice of three tellers. Was this the start of a delicious banking experience replete with unexpected caramel chips and espresso swirl? My business was fairly straightforward to make a one-time deposit of my pay cheque. Gotta love the hazy period when you first start a job and direct deposit doesn't come online. I asked whether the teller could waive the customary 72+ hour hold on a cheque I have encountered before with Chase, given the cheque originated from the same employer I've had for several years. The teller looked at me blankly, gawped like a confused fish, and proceeded to curl her lip and toss her hair before she told me no. What? I have no problem having a request declined, but attitude definitely bothers me. The young woman seemed offended and disgusted I'd dropped my litter in front of her little booth, and almost went as far to eyeroll. If she asked whether there was anything she could do to help me, I wanted to laugh. "Help" apparently isn't in her vocabulary. I'll still probably deal with this Chase on occasion, but the inclusion in my ice cream was a bitter nugget of something unpleasant.

This set of administrative offices is located in a large parking lot. There are some amenities…read morenearby that you can walk to but this here is driving country! The building is tastefully designed and exudes strength and stability. It is easy to see the sign. Getting into the parking lot can be a little challenging because of the set up of the roadways and intersections nearby. The parking lot and building are maintained very well. They are clean and clear through all seasons. This building is functional and appropriate for its use and setting.

Incredibly poor service. Went in and opened an account because i just moved and there's a branch…read moreright by my house. I gave them a check to deposit, it took the teller about ten minutes to finally give me a receipt for a simple deposit. Then a few hours later someone from PNC calls me and tells me that I owe them $25 to deposit this check, and I have to come BACK to the bank, to give them money, to take my money. What kind of service is this? If I want to pay a check cashing fee I'll just go to a liquor store. When I asked them to waive it since it was their mistake and honestly I just have no issue going somewhere else, they said they won't waive it. It's good to find out early that they're going to treat you poorly, so I just closed the account within days of opening it.

I was trying to get a new Computer system for my company. The bank rejected my funding needs. I…read morewas a bit concerned at the initial bid Westfield provided, but the costs came in a bit below what I was initially quoted and was competitive with what the bank was going to initially charge. Turnaround was quoted as 24 hours for the terms and actual approval was slightly longer, but still within two days. Getting phone confirmation was helpful so I could continue setting up the new office. Strong recommend.

From the owner: Business only financing at competitive rates. Wide variety of loan products to fit all your needs…read more Call us and see how we can help you finance your business's expansion. Next day closings are possible at Westfield Funding.