Owner has ZERO empathy. Read post from a recent Facebook share, dated 1/14/17…read more "My Father in Law worked for this company for 29 years, on 12-16 He had a massive heart attack. That day Mr.Pousho was blowing up my phone as well as my Mother in Law's phone demanding back the work truck, work cell, and uniforms. Mr Pousho also removed my Father in law from payroll. This header is attached to the letter my Father in law received that stated the service/install part of the company no longer exists, and that he (FIL) no longer has a job. The owner takes vacations about every other month, travelling all over the world, my FIL had not had a vacation in 8 years. Being as my FIL was the only installer and service person I am sure quite a few of you met him. Yes I have an attitude, but it is justified. Due to the owner not having another service/installer after finding out years ago FIL had a heart condition, my FIL had a quadruple bypass done Wednesday at U of M. Mr. Pousho, you sir are a disgrace, and a sad excuse for a person. I don't understand how you can have such a dedicated employee and not truly care."

If yelp would allow me I would give zero stars. I am very disappointed in the service provided by…read morePoushou plumbing. I had a water heater go bad that was covered under the manufacturers warranty. I contacted the Poushou since they were a licensed plumber (warranty replacements can only be done by licensed plumbers )in my area that installs this particular brand of water heater. They said that I would only need to pay for labor on the install. I asked the man on the phone how much they charge per hour and he kindly told me $125 per hour. I also asked him long it would take to do the job and he said 2 or more hours. He said that a lot of the time was for draining the existing tank. I asked him if it would save time if I drained the tank myself and he said yes. I turned off the gas and water intake and drained the tank. When the technician arrived he handed me a bill for ~$420. I called the main office back prior to allowing them to start the work and he said that this was their quote. I complained and said that shouldn't they do the work first and charge me the hourly rate. He said that this was the charge including their transportation and disposal of the old tank. He told me that he mis spoke about the hourly rate and that the best he could do was lower it to $360. Upset and without an option I allowed the guy to do the work. 50 minutes later he was finished (the tech did a nice job on the install) I said that since it only took 50 minutes shouldn't the charge only be $125? He asked me to call the main office again. I did and they explained that this was their price and it cannot be lowered as per the hourly rate that he quoted me on the phone originally. I explained that he was there for 50 minutes and the $360 dollars is a high price for that little amount of work. I would recommend that you use another service. These people are not honest and cannot be trusted. I am sure they are fine plumbers but this doesn't mean that you can treat customers dishonestly. I actually had a leaky utility sink pump that I planned to ask the plumber to take a look at and decided that I would do the work myself instead of asking them to look at it. DO NOT USE THIS DIS HONEST COMPANY.

When my well's holding tank was leaking a neighbor recommended that I call Robert's Plumbing…read more Robert came out right away, knew what to do, and got the job done in a timely manor. He's a pro!

The owner/operator, James Taylor, took $2800. of my money on Feb. 4, 2019, as a deposit on…read morereplumbing my home, then said he could not do the job but would refund my money. I have yet to see my refund, six weeks later. He does not return my calls or messages.

James (owner/operator) is the most unprofessional business person I have ever worked with. He came…read moreout to replace a whole house water filtration system and we paid him almost $4k to do so and when he did not complete the job and said he would come back to clean the old water (that he poured into the salt tank) he did not show up. When we tried to contact him to see why he missed the appointment or when he would come back to complete the job, he did not answer our calls or return any of them. He is about as unprofessional as it gets, and I would definitely recommend not ever using this company. We wasted a lot of money and do not have a working system

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.

Ricks plumbing came out to our house to install a backup sump pump (liberty pump) as well as a…read moretoilet. Originally, we had a larger, well known plumbing company come out to give us a quote. They tried to charge us $50, just for showing up! On top of that was their $1000+ estimate! At that point we began calling alternative listings. Prior to coming out, my husband spoke to Rick over the phone about the best option for us. Rick and his son came out the day after we called. Ends up, we paid Rick only $500 for everything. He and his son were supper friendly and helpful. We would definitely recommend them!

guy and his son came out could have fixed the one smal copper leak in under 30 minutes miked the…read moreclock by going outside for 15 minutes in first 30 minutes,looking for 50 cent part came and and request 200 to fix this,dont use this place unlessuwant to pay 200 an hour for simple work

Very disappointing experience. He promises to show up but never does, and doesn't answer phone…read morecalls on the day of the appointment. Rating: -0 of 5.

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Work was good but they scammed me on parts. They charged me $185 for a $30-55 delta shower…read morecartridge. Paid $400 for a job that took 15 minutes. Called them and she said that's how much the part cost. So apparently Home Depot charges waterworks plumbing 6x the normal cost.