1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Cam arrived right on-time. He quickly identified the problems, had the necessary tools and quickly…read moresolved both problems. He cleaned up after himself before leaving. Will I use Sam's again? Yes!

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

First we waited all Friday. Technician showed up, and couldn't fix anything. Said he had called for…read morean 'expert' to come out Saturday, between 3 and 5. He was able to sign us up for care plan and get our credit card #. Zack said expert would be here. Don't worry. No call. No show. And the email Zack said we would get never came either. VERY DISAPPOINTED and concerned now about who has our credit card number!

Service was prompt and efficient. Bryan did a great job explaining to us what was wrong and what…read moreneeded to be fixed. We will most definitely use Waterworks again!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

I am a new customer. My brother recommended this company…read more Jakob was very professional and explained everything to me. He gave me several options regarding how to proceed with two toilet repairs. My dog enjoyed him as well! I highly recommend this company.

Had 3 gas leaks. They used the old parts on two of the leaks. Just redoped them and tightenen…read morethem up for $275. But it gets worse. They couldn't do the other leak either because they didn't have the parts or didn't have the time. To rerun the line it was going to be $1200. They wanted $600 up front before they even did the work next week to "hold my spot". Hard pass....Won't call or use them again.

They do not pull permits on time and when they do finally get a permit pulled months after work is…read morecomplete the work is not passed by building department. Beware of the inconvenience this company will give you and want you to deal with . If they were a professional company they would pass their permit on the first inspection not take two or three inspections to get it done. I missed work on numerous days for them to get their work completed and the permit cleared.

Devon did a great job at a great price. Showed up in heavy snow and sub zero temperatures on a no…read moreheat call. Solved the problem in a very professional manner. Thank you

John was great! Very patient and detailed with my older parents. John ran a new line upstairs for…read moremain floor plumbing to a washer dryer combo. He was clean and tidy and gave mom and dad a rundown of all steps. He went above and beyond and installed the actual unit once all the work got done. I appreciated the communication and pics he sent to me!

John came in and absolutely saved the day! We had Hoover Plumbing over to help us clear out a…read morekitchen sink drain backup in our 3 year old house. They supposedly ran 75ft of cable to snake it - only to tell us it couldn't be unblocked with just a snake and we needed to do a $1500 jet power flush. I felt like they were giving us the run around, so I gave John a call - he came in personally on his day off and was able to power through the blockage with his cable. That's it! No add ons, or extras! John and his team are absolutely our primary plumbers from here on out, no question!

Brian has been wonderful to work with!! Quick, friendly, and Reasonable rates and communicates…read morewhat the charges will be.

From the owner: Complete professional sewer and drain service. Offering…read more.. - electric drain cleaning - high pressure water jetting - inline camera inspection - line locating - repairs/replacements - sump pumps/ sewage pumps - garbage disposals

Very responsive and arrived on time as promised. Reasonable cost and professional worker. Fixed my…read moreissue quickly.

Well, the day after we posted the review about them not showing up, they called to (re) schedule…read more This time, they did arrive, and on time. The plumber did not have a mask but was willing to put one on. The original diagnosis had been defective or clogged cartridges in the leaking faucets. The plumber replaced the parts, but the faucets are still leaking. Now he says the entire faucet must be defective. So they misdiagnosed the problem and still charged for the failed repair. Still charged what seems like a LOT of money $500/hour, for one plumber, and this was an alleged discounted price. The plumber blamed the make of the faucets (Moen, usually considered a good brand, we got them at costco), and offered to expensively, but with an alleged discount, replace them with Delta faucets. overall, a disappointing and expensive mistake. Added a star for masking and showing up. Will look elsewhere in future.

Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

Came out and gave me a quote for over $900 to replace an outdoor spigot (with an indoor shut off…read morevalve on it). How is it that Pinckney Plumbing did that same job for only $300? Job took less that an hour by far and yet Hailey wanted $900?? Ridiculous! Will not be calling them for anything again.

Dino came to our house after we first bought it and were trying to get things fixed up maintenance…read morewise. He was prompt, professional, easy to talk with and very thorough and efficient. He was clearly a respectable person in his area of specialty which is not the same that can be said of others whom we've worked with for our general maintenance needs over the years. It's often hit or miss but not with Dino. I'm going to give him a ring later today to line up a few additional plumbing jobs at our place and can't wait to get the jobs done. I know he'll do them right.

I contacted them requesting a quote on a garbage disposal replacement, a somewhat normal process I…read morethink. When I asked about the specific model so that I could compare another quote I had gotten elsewhere I was very quickly dismissed. Not impressed since it took 4 days for them to respond in the first place, quote request was sent Friday, response came Monday, he blamed it on the Yelp notifications not coming through, yet another contractor did not have that same issue. And to make matters worse, once this review was posted I got yet another dismissive email from the contractor.