I needed a place to stay in Florence (Firenze) on January 24, 2024, when I was arriving on a train…read morefrom Marseille. Along the way, my train had to stop for two hours, while an accident on the tracks ahead was investigated. I stayed in touch with the people at La Contessina, as I learned more about how much of a delay this was going to cause. The people I texted with at La Contessina were polite, and as flexible as they could be. When I was able to arrive, at around midnight, I was overjoyed that there was somebody there who was able to help me get into my room. Also delighted that the room was beautiful! The bed was comfortable, and the ambiance of the room was extraordinary. My only regret was that I had to leave early in the morning, so I didn't have the opportunity to fully experience this venue. I highly recommend Residence La Contessina. I am grateful to those who worked with me to make my experience work.

We arrived in Florence after a ferry ride from Venice that took us to a long train ride to…read moreFlorence. So we were ready to settle in and call it an evening. Unfortunately the place we previously booked was AWFUL, we walked in and it smelled musty, then moldy and sure enough black mold in our room! We ran and THANK THE HEAVENS there was an available apartment at La Contessina! The gentleman at the front desk at the Residence La Contessina was charming and helpful. He showed us the apartment and I was beyond happy. A BEAUTIFUL patio, the apartment is spacious, clean, full kitchen, bathroom, dining, and upstairs loft! I LOVE IT HERE!! Annnddd there is an amazing restaurant connected to the Residence. La Sosta delle Contesse is DELICIOUS! Florence is looking very good now

Awe inspiring rooms with fantastic service. You feel like you are royalty in your own palazzo in…read morethe center of town

Cannot say enough good things about Palazzo Tolomei and the lovely staff there. The space is…read moremagnificent - truly fitting the ambiance of Florence. Many of the rooms have incredible frescos painted on the ceilings and the room I stayed in could more accurately be described as an apartment with more space than I had imagined. All rooms were spotless and charmingly decorated. The staff is availble to answer any question and truly make you feel like a guest in a dear friends home. Restaurant recommendations from Daniella spot on. Perhaps the best thing were the magnificent breakfasts with authentic sweets baked by local woman. There is an elevator which makes most but not all floors easily accessible...would warn those with issues climbing stairs to simply request a room that you can reach via elevator. Palazzo Tolomei was the perfect place to stay in Florence...located on a historic street, minutes walk from Duomo and endless wonderful restaurants and shopping. Very reasonable rate. Truly highlight of my trip to Italy.

My wife and I were two travelers looking for a short-notice booking in Florence toward the…read morebeginning of the heavy tourist season. After visiting a few other options near the train station (all full), we happened upon this second-floor pensione and were lucky to meet Gabriele, the A++ manager of La Scala. Having backpacked through many European cities over three years and having stayed at places of varying quality, we found Gabriele to be by far the most cordial, helpful and hospitable hotelier we had yet encountered who gave us a fair price for the room and recommended a place to eat around the corner. He's a fun guy to talk to, has loads of personality and personifies old-world warmth and - above all - sincerity. Our room (no. 6) was off the street, quiet and comfortable. Looking out the rear window you have a nice, relaxing few of adjacent rooftops and lush, green gardens. Florence isn't too bad to get around anyway, but this location is close enough to the Ponte Vecchio, cathedral, and the museums to make for a pleasant walk.

This hotel is at a wonderful location. It's less than a 20-minute walk from the Firenze SMN train…read morestation. It's very close to Ponte Vecchio, like 2 blocks and less than 3-minute walk. Staying in the main building is easy because there is one small elevator that takes you up to the third floor. However staying at the adjacent building is tougher because you need to access more stairs (no elevator). I stayed in a room in the annex. I think this room would be great for families because the bedrooms were separated. There was a small are through the first door. Then there was a second door. The first bedroom had a double bed. The second room had a sofa that turned into a bed. There were two bathrooms - one bathroom had a shower and toilet, the other only had a toilet. Upon first impression, the space was very cold and echoey. There were high ceilings and high windows. We turned up the heat and lights and the place felt more cozy. Noise is not an issue for me, but I could hear everything outside. I feel like noise in the alleys get amplified because of the walls. One night at midnight, I heard "chug! chug! chug!" At 7:00 AM, I heard the bells ringing. Especially from our room in the second floor annex, this could be an issue for light sleepers. Breakfast is provided. I found the breakfast room very cozy. There was staff to make cappuccinos every morning. I enjoyed the food selection; it was very simple but filling. Another bonus about this hotel is the tower (torre). From the breakfast room, you can climb more stairs to reach a rooftop terrace where you can have a cool view of Florence, including the duomo and clock tower. From the adjacent building, there is another terrace that you can access from clear/see-through stairs.

Quaint hotel close to the Uffizi. Stayed here for two nights and had a really pleasant stay. Our…read moreroom was a four-person one, and had a queen size bed in addition to two twins. You're given a physical key (only one available). There was an air conditioner. The shower had good pressure and there is a mini fridge. There's a small elevator as well as stairs going up the four levels. Breakfast is available and there is a tower that's open 24/7 with an amazing view of the city. I would recommend coming up here during sunset. There's bar service until 9pm and they give free peanuts. Shoutout to Vivian who kept everything at breakfast running smoothly. She did an excellent job of checking in on everyone even when all of the tables were full while maintaining a cheerful, pleasant demeanor (and she even does all of the cooking!). Her in was similarly amazing and made a great cup of cappuccino. There were scrambled eggs and bacon in addition to all of the pastries (get the pistachio croissant), yogurts, cereals, and cold cuts/veggies. There's a 6 euro charge per person per night for the city tax (cash or card accepted). They have luggage storage available. Check in is at 2pm. The front desk was friendly and helpful. Overall, it was a great stay and a good option for staying in city center.

This is a great hotel with the bare minimum. The hotel is super clean and does not look dirty at…read moreall. My room had an ensuite shower, but no toilet. The toilet situation wasn't bad since I never had a problem waiting and never saw anyone else who was staying in the hotel. The location is prime. Walking distance to the train station and around the block from the Duomo and other major tourist attractions. Things to remember but didn't count against them since it was advertised before I booked; There are no elevators, so you will be lugging your bags up the stairs. Shared bathrooms. (But super clean) No WiFi. And cell phone reception sucks in Florence. Overall I would stay here again, and this is the second time I've stayed here (6 years ago).

A nice family owned and run hotel a short walk from the duomo, ponte vecchia and many other popular…read moreplaces. We met the father and two siblings while there. They were all so helpful. My first day I got a sinus infection and the man at reception actually called the urgent clinic at the local hospital and got me an appointment!! Great location and very nice room. The bed was a bit hard for my comfort but everything else was good.

Pésimo servicio, había ración sin aire acondicionado, olor el la habitación horrible, dicen que ahí…read moreuna ley mundial en reception que por lo cual no se usa el aire en las habitaciones, no ahí forma de tener ventiladores ni ventilación en la habitación,

The last time that I was in Italy we stayed at this lovely hotel in the center of all the…read moreattractions. Super convenient to everything. It was right next door to the Hard Rock Cafe, American and British school for English classes. The hotel is surrounded by all the best shops and restaurants. We were literally in one of the best locations for Florence. Our room was nice, so no complaints in my book. I can be quite picky, so I would have no problem with staying here again. They kept the room clean each day and provided clean towels and great service.

Couldn't have picked a better place to stay during our vacation to Florence. Unbelievable…read morelocation, with easy and fast access to everything Florence has to offer. Maybe a couple of blocks to the Duomo. My wife and I spent a week there and would definitely recommend it to anyone. I keep thinking back to waking up in the mornings to the sound of bells ringing throughout the city, looking down on the streets while the smell of Cafe Americano and pastries drift up from below. The room was clean and the A/C was fantastic. What a hidden jewel in the heart of Firenze!

My wife and I cooked with local B&B owner, Mariangela. Just the three of us, shopping, preparing,…read moreeating and drinking...1030-1430. What a great time...she's very friendly, relaxed and knowledgable about Firenze, Toscana and Italia. Do it!

We stayed one night in this appartment and it was a very nice experience. We arrived around 11 at…read morenight at the airport and after we phoned to ask if we could walk from the central trainstation (a bus took us form the airport to the trainstation) the girl from the appartment told us it was very close to the trainstation and she would pick us up there. In the background it sounded like she was at a party.When we arrived at the trainstation we gave her another call (by this time I think it was close to midnight) and she arrived within 5 minutes to show us the way. The appartment was located right in the centre of town in an old building. The rooms were pretty simple but with a good bed and very cheap. When we asked about the noise we heard when on the phone she told us there was a multicultural festival going on and that we should come. So after refreshing ourselves a bit we went to the festival, something we wouldn't have done if she hadn't told us, and it was great! a german beer bar, Brazilian salsa bar, Tunesian Kebab stands, lots of students, good atmosphere. It was a good basic appartment with really friendly and helpfull staff showing us stuff we wouldn't have found otherwise.