I had my boat detailed by Lock Down Detailing. Really sad job and it cost me $750. Before the job even started, I asked Graylin what products he if going to use. He sent me pictures of them and assured me that they last between 4-6 months. He had the boat for longer than expected, and that was fine with me. He said, "I want to make sure it is absolutely perfect". When I went to pick up the boat, the bow was completely untouched, and I pointed out a couple other spots on the boat that had not been done. He assured me he would take care of them. I picked up the boat later that day and when I got it home, I noticed several other spots that had not been done and damage to the decals. I notified him with pictures and got no reply. 2 weeks later, I noticed that the oxidation was already coming back. (Again, I was told the products last 4-6 months) I sent him more pictures at that point. He offered to do a "Correction Detail". The boat was never done right in the first place, any more work done by them was not going to make any difference. I told him I wanted at least a partial refund. He said he would get back to be with a "Fair Outcome" The last communication from his was on May 10. He did absolutely nothing to make things right. If there is any question about the validity of my comments above, I have EVERYTHING in writing and would be happy to share the details with anyone. read more