Team delivers great customer service, conveys trust and felt like they were fair and honest.read more

Amazing service! Jade was very kind and helpful. Kept me in the know about every little detail!…read moreThey took great care of my car and very reasonable prices. The best of it all I got back to my car with A GOODIE BAG OF COOKIES! How could you not love cookies!!

I dropped my vehicle off at the Mr Tire o Blowing Rock Road to have a potential transmission issue…read morediagnosed. When I returned later that day, my car was missing. After speaking with the front desk, I was informed that my vehicle had been towed by one of your drivers. Completely ignoring Mr Tire's negligence to confirm that my car was the correct one, I immediately called to ask why my vehicle had been towed only to be told that no one had towed from that Mr Tire location. I called four different towing companies after that only to be given the same answer. Eventually Mr Tire got in contact with the driver and the car was returned to me only after discussing police intervention. After the car was returned, I learned that the driver had gone to the wrong Mr. Tire location and towed the wrong vehicle entirely. The vehicle he was apparently supposed to tow was black, my car is gray. On top of going to the complete wrong location, the driver did not confirm the license plate and ignored the obvious mismatch in color. This driver completely failed to follow even the most basic verification procedures. To make matters worse, I got zero apology from the driver and was met with nothing but passive aggressiveness, and the car has driven noticeably worse since it was dropped off, shaking more than it did when I dropped it off in the morning. When I asked for the driver's name, he refused to provide it, stating that "it's not important," despite being responsible for the incident. I do. however, have a photo of him and the license plate of the tow truck he was driving. This entire situation was extremely unprofessional and unacceptable. My vehicle was removed without any authorization, no confirmation, I was mislead about what had happened, and only regained possession of my car after mentioning police involvement. I will be escalating this matter and expect a response explaining how this happened and how to move forward.

1,000 cheaper than Modern collision Great work, fixed my car…read morequickly, super friendly people

We were in Boone NC buying some items for our cabin. As a Jeep owner I saw RubiTrux, the parking…read morelot had a lot of fully loaded Jeep Wranglers! They make the Jeep of your choice have all the bells and whistles! You can get a new stock Wrangler and have them install a Hellcat engine and all the accessories to boot. Quality work and reasonable cost.

This review is from a completely different perspective than the others. I'm a grandma without a lot…read moreof knowledge about cars, and I needed something that would get me up and down our very steep road in bad weather. I had purchased a jeep many years ago from another Jeep dealer in town and had a miserable experience, so we went to Rubitrux. They are PHENOMENAL! All the guys are knowledgeable and helpful, but I especially love Clinton. He sold us a Gladiator Mohave that had 4000 miles on it for a very reasonable price. Great vehicle with 35" soft rock climbing tires. I bought a second set and had them studded for winter. He found me a used set of wheels for $400! We have a very large dog that goes everywhere with me, and the rear seat wasn't the safest for him. Clinton had 2/3 of the back seat removed and replaced with a locking goose gear. It eliminates the "leg room" space in back which is dangerous for the dog in an accident. Now I have a place in the car to really secure a firearm if I need to, and it's flat - perfect for a dog bed. The original owner tinted the windows really dark. I didn't notice it until the first time I tried to make a turn in the dark - couldn't see anything out the side windows. I took it back and the first guy who looked at it thought it would have to go back to the tinting shop. But one of their mechanics gave it a try and had the tinting off in 20 minutes. I've had the truck for about 2 years and other than modifications, oil changes and inspections, I haven't had to do anything to it. When I've taken it in for routine service, they've always given me a loaner. Even when they are crazy busy, Clinton works me in around my schedule. I spend most of the time alone in the mountains, and I'm 100% confident they will take care of my truck without taking advantage of my lack of car knowledge. They know Jeeps. Great guys, great company!

Amazing service! My car hasn't been this clean since I bought it 7 years ago! He came out to my…read morehouse and took care of everything.

Brad has worked on several of my Subarus and a couple of Toyotas as well over the years that he's…read morebeen in business up there at Brushy. He treats you right he communicates well the work is always done at a reasonable price. You can't go wrong by hiring Brad to do your work for you .

Great mechanic. Not only is Brad experienced and knows his trade, he is also honest,…read morestraightforward, trustworthy, conscientious and professional. Prices are fair also. On top of all, that he keeps a clean shop... always a good indication. Highly recommend!

What more can I say ..... I've had daughters in Boone Nc for…read morecollege. Living in the Free State of Florida! I live far away. Nathan's customer service and attention to details is amazing.. Thanks for all your help of 8 years straight..

I had to have a car towed here unannounced on a Saturday when it broke down while my son was on his…read moreway to work. I called and left a voicemail for Local's late Saturday night then followed up Monday morning with another call. They already had my vehicle in the line up. They were able to diagnose and repair my Nissan Murano by Wednesday of that week and were pleasant to work with throughout. I can comfortably recommend based on a couple of repairs there over the past few years.

He did a great job on my car! It looks amazing!! We will definitely use these services again in…read morethe future!

Derrick is such a nice guy. He's very honest. Another mechanic told me I needed new brakes and I…read morewas afraid I was having issues with my 4wd but he told me my brakes and my 4wd were both in good condition. He's a good man that you can trust.

Derek Cook of 421 Auto service crashed and totaled my car…read more On 3/3/24 I dropped my vehicle off through the after hours key drop. After my car sat in the lot for four days with no work on it, on 3/8/24 Mr. Cook decided to take my car out for a test drive on the foggiest day of the season, and subsequently crashed and totaled my car. You may notice inside of the auto shop (if you choose to visit it) there is a sign posted that says to "never take a car out in unclear conditions" This was not previously posted and was only printed off and hung up after my car was crashed and totaled by 421 auto. I would not recommend 421 auto service and they have obviously lost my business. I am understanding enough to realize that this was simply a massive accident and a huge mistake on their part. However due to the fact that my ONLY asset is now gone, I do not feel it was handled properly and I do not feel I got justice. Morally speaking, Mr. Cook personally could have aided me in the process of getting a new vehicle. Please choose a different auto service to entrust your vehicle with.