It's pretty small for an EMS. They had basic stuff at reasonable prices for a tourist town. Staff…read morewas friendly, but not well informed on products. We didn't find what we needed, but nice there's one in the area.

Customer service sucks at this location! There were barely any other customers in the store on a…read moreSaturday afternoon and not one staff acknowledged or greeted us. There were more employees than customers in the store and they were all standing around the cashier area talking to each other. When I went to check out, despite all the employees at the cashier area, it took over 5 mins of me standing in front of them before any of them acknowledged or decided to ring me up. Very awkward experience.

Helpful, fine folks at High Peaks. Twice have used them for hikes and they are great. Nice staff…read more Great guides. Recent Pre-Christmas trek to top of Mt Jo with Brendan was a 6-person success, ages 12-59. Previous visit to Avalanche lake with another guide was spectacular. Recommend highly.

Very helpful staff. They have a variety of bike types to rent. Close to the rail trail terminus…read more A god price for an all day rental.

Sincerely appreciate Robin Keysor's custom boot fitting with my new 2020 Dalbello Panterra 120 ski…read moreboots. I was expecting pain in my quadriceps and Robin determined I needed to get more forward in my athletic stance. The addition of heal lifts in my boots gets me more forward in my stance. I sincerely appreciate this custom experience. I highly recommend Lake Placid Ski and Board Shop for custom boot fitting. Robin and the good folks who work here can analyze your stance and make adjustments. Thank You! I will be back for years to come. Francis J Monaco MAJ (US ARMY Retired) PSIA Alpine Level 1 Ski Instructor Dry Hill Ski Area, Watertown, NY

The staff was very knowledgeable and friendly! And as a college student, they helped me navigate my…read moreoptions with respect to my budget. Extremely friendly and supportive. Would recommend to anyone.

I walked in and the salesman made eye contact with me and proceeded to appeignore me for several…read moreminutes. I waited at the register and he still seemed to be intentionally ignoring me. While I understand he was talking to another customer, an acknowledgment or "be right with you" would have been nice. He did not acknowledge me until I was at the register after several minutes. He then proceeded to ask me if I knew what I was buying. Good deal on gaiters but won't go back nor recommend because I'm not sure if just poor customer service (or because I'm a woman). Prices were okay- nothing to write home about.

I was going in to buy two pairs of Hokas with my wife and baby. They rudely said I could not come…read morein with my baby in a stroller. Poor customer service. They lost my business.

Great store for USA Hockey items. Lots of Miracle 1980 Olympic items. Great selection of…read moremerchandise. Value is moderate for a tourist location. Staff are helpful.

Terrible place. Mix up on ski hill and returned the wrong skis. They happily accepted them, and…read morethen told us they were the wrong ones. Never got the ones we returned back and they charged us $600. Mix ups happen on ski hills - this was a terrible way to resolve it.

Love this shop and would highly recommend checking it out. Great outerwear, skis and knowledgeable…read morestaff. Very pleased with my experience and will be back!

Arrogant, condescending, and dismissive. Numerous times I've gone here only to be met with an…read moreattitude that made me feel as if it were my privilege to be waited on. I inquired about work on my canoe and was made to wait while the manager caught up with his "bros" Make the trip to Old Forge

We rented a tandem kayak today from ALTO. We had an awesome time. They have lots of options,…read moreincluding bringing you different places. The staff is friendly and helpful.

Kenny and his team are awesome. Bike repairs are always…read moreprofessional and reasonably priced.

Great service and products. Had exactly what I was looking for at a good price. Triathlon items as…read morewell