Ms. Kim Smith and Shawn Powell are 2 of the best providers I have had there at Carter Clinic. As…read morelong as I am a patient there I know I will continue to get the help and guidance I need. I must say the office staff is great also, have never had any issues with them at all Tamala and the rest have been wonder from day 1 that I had walked through those doors. Thanks for your services and what you have done for me. Dorothy Parks

I give the Carter clinic in Lumberton NC a 5 star review. They have great staff, great therapist,…read moregreat doctors, and a great office manager. There care for the patient's is great they give u great advice and they worried about your well being. They offer therapy, mental health evaluation, substance abuse. So I encourage anyone with any problems like this to seek help from the Carter clinic in Lumberton NC

From the front desk to the nurses to the physician assistants to the doctor. This practice is ran…read morelike a well oiled machine. Busy but organized. I've never had to wait long in the lobby. And I like that they will sometimes leave the door ajar to exam room. I didn't feel closed in or forgotten about. Everyone I came in contact with was very nice. Having X-rays was also done in a professional quick manner. I agreed with my plan of care and was educated on procedures to be done. Even given brochures to read. I'll be back for injections for gel into my joints in my knees. I like that I am given other options before the "S" word was even used because surgery is last on my list. Thank you everyone. Habla español

First off, Dr. Allen is an expert diagnostician and gifted practitioner. He brings to the table…read morecombined experience and the most current research knowledge, impeccable minor interventive and surgical skills. And, he takes time to explain, in clear terms what the clinical diagnosis is (in clear & understandable language) and what treatment options exist with their typical outcomes. Secondly, his office experience is optimal. From greeting, discharge to follow-up, I received excellent service. (My clinical results were great too )

I'm Robert. He put me on 5 medicines, none worked except partially the injection, then he gave up,…read moretook me off the injection and and wants me to go to a psychiatrist(I'm assuming cause he doesn't believe me or simply thinks I'm crazy). Don't go to him unless you want to be pumped full of medicine and then spit out once he can't charge you for anymore. Also he never ordered any type of CT or head scan which is very STRANGE for a NEUROLOGIST. Man literally came in my room and ASKED ME what we should do next, the red flag I didn't pay attention to. Office staff and assistants are 10/10 tho, never had an issue with them

I have been to this office before. Never had any problems with the staff or doctor. Making…read more appointments was easy. I accidentally put the wrong appointment on my phone. I showed up on the wrong date. The receptionist had no issue with that. I looked at my appointment card after coming to the appointment. (I will look before I go to a future appointment). She got me in with no problems. I had driven over an hour to get my appointment. It was my fault that I put down the wrong date. The receptionist did not have to let me have an appointment today but she got me in. Very pleased with this office and staff! Thank you all!

Sarah Frazekas FNP is an amazing provider; I drive from Fayetteville to Raeford just to see herfor…read morecontinuity. After almost 10 years it is a joy to have such a won The clinic is well staffed with pleasant clerical and nursing personnel who. are always friendly and competent; they actually seem to care which is too rare!

I've been an established Patient for over 8 years and have always been in good standing as far as…read morebills etc. In January 2024 I lost my job and had to resort to applying for State Health Insurance as I suffer several medical issues. I was contacted by an Office Staff (Not a tenured Staff member), but I'll leave Her name anonymous. Long story short I was contacted by a Staff member to confirm current insurance and the appointment was made. Shortly after my Telehealth appt I switched Providers and contacted the Office to book a second app at which time a tenured Staff member confirmed my current insurance wasn't accepted. I was confused and mentioned my previous appt was with the non-accepted insurance and immediately contacted Cape Fear Valley billing. I was contacted by CH and She explained the Staff member was no longer with the practice (WOW)! My first thought should you be sharing that info? Second thought... How many other people were mis-informed and mayve experienced the same issue. I was told to submit a financial assistance application to help with the bill. After a lengthy back & forth and having to submit 3 different documents I was contacted and told I got approved for a 100% sliding fee, but it will not cover my $263.00 bill, so all the documents I provided were never really going to help the bill I acquired due to the lack of knowledge on the Staffs part. I have since changed my insurance to be able to continue care at this Office without a chance of this becoming an issue in the future, so the sliding fee really doesn't help me. This is terrible and this bill should be written off cause I would never have intentionally made an appointment with an insurance my Provider didn't accept.. Terrible customer in this matter and highly disappointing.

Children been coming here years great doctors friendly staff listing understand .......very much…read morerecommend. ..

0/10 beware of Children's Health of Raeford!…read more My daughter has been in their care since arriving in NC nearly 3 years ago. She takes a daily medication, which they write in 3 month intervals. I have to call once a month for it to be sent to pharmacy. We have not been terribly happy with this practice (referrals not being sent, no availability for sick visits and the Dr's having no understanding of autism) we decided to move to sandhills Pediatrics, before doing so, I requested a copy of her file. My intention was to finish her 90 day prescription and transfer practices then. It is important to note, she has not been seen by this new doctor yet, we are still under the car of CHofR. I called to have the last batch of her refill sent to the pharmacy, and was told that since they transfered her file, shes not their problem anymore. (Litetally) I asked the (incredibly rude) receptionist to speak to someone above her about this as my daughter isn't being seen yet by anyone and she needs her medication. She called back gleefully to tell me "this is our office policy, good luck" This practice is incredibly unprofessional, they do not care about the physical and mental well being of the children in their care. I cannot express this enough, go anywhere but this practice. The staff is rude, the doctors are harmfully inexperienced and they are clearly only interested in making money from your insurance. 0/10 I do NOT recommend trusting this practice.

Of you want or must be seen, do not leave a voicemail because it will be HOURS before they return…read moreyour call. I would recommend walking in because I'm assuming those customers are treated differently.

Our family has been coming here for several years. For us, they are like old time Family Doctors…read morefrom years and years ago. Meaning, they know their patients and WE matter to them. No, we dont think you are old. Please believe me when I tell you we have had to visit Lakeview Urgent Care for everything from a Trach change, really bad colds, Ear infections, sinus infections, spider bites, neck injuries, back injuries..you name it, it has happened to one of us. Dr. F and his P.A.s are the best and spot on with diagnosis. Their office is a mini hospital--from a lay persons view. Waits can be 10 minutes, to 2 hours depending on the time of day. For those folks who are looking to build an honest rapport with their Doctors who look out for your best interest, this is the place for you. Thanks so much for taking care of our family.

Anyone who goes to carolina family and urgent care i advise you to find another doctor if you see…read morethe lady valled nysha.i went back for my appointment today and was pretty much called a liar by her cause i have been on pain meds for two weeks but she said it wasnt showing up in my system.i know i was taking them cause i am in too much pain not toi.

Dr. Santangelo is amazing! I first started going to him for my back and hips. I was misaligned for…read more3-4 years before the pain became too much. It was the best decision of my life. Everything is back in place. He's a miracle worker!

I flew into North Carolina for a visit and arrived in major pain. Fearfully I perused listings for…read morea Chiropractor. Prayers for relief were answered when I found Dr. Santangelo at Family Chiropractic Center in Raeford. He and his staff were friendly, HELPFUL BEYOND THE NORM, and skilled in several therapeutic modalities. All my questions were patiently answered and I always felt comfortable as they worked on me. I am humbled and thankful for the quality care I received. Thank you Dr. Santangelo!