Horrible waiting time. Reception really does not give a crap...no wonder they don't have that many…read morepatients...its ridiculous... Waited for over an hour, no doctor attended to my situation..people just keep waiting for Nothing here... Unbelievable...how bad the service is.. if you can't take so many patients than don't take them... why make ppl wait forever and not being attended to...

Much like the other reviews mentioned here, the wait time on this place is horrible and The…read morereceptionist and the doctors does not care. We had an appointment and still had to wait over an hour to be seen. What's the point of making an appointment? Once you see the doctor, they barely see you for one minute and brush you off Only come here if you have plenty of time to spare and pack a lot of patience.

He has been my family doctor for 15 years…read more Always patient, modest, and understanding.

The doctor is helpful and patient. He listens to your thoughts. I dunno how to correctly rate his…read moreability as I am not a professional studying life science. As a customer (sick one lol), I would say he tells me everything I need and I think it is ok.

Was in a lot of pain and my family doctors were all on vacation so I called ahead here to see if…read morethey had availability. They said if I come within half an hour they would see me. I came within half an hour, not a minute more, and then the receptionists turned me away saying they're fully booked and will not see me. For some reason the doctor leaves at 2 instead of 5 as displayed. Don't come here if you actually want to see a doctor.

Hello, my name is David W. Sturgeon - I'm 68 yrs. of age and I need a new family Doctor at 4040…read moreFinch Ave., E I have seen Dr. Nastaran Noroozi at room 405 in the same building. Also, I have an appointment with Dr. Tim Devlin Room 312 in the same building. My phone # (416) 917-9023 E-mail: sturgeon_shane82@yahoo.com - 3845 Sheppard Ave., E. at Kennedy Rd. intersection. I also require a new pharmacist for delivery of all my medications. I notice that you have a pharmacist on the ground floor of 4040 Finch Ave., E. Medical Building, eh. I also have an Eye Specialist Dr. Raafat Henen at 1583 Markham R. I have been sent to Scarborough Grace Emergency for a blood transfusion (twice in the last few months) just waiting to see Dr. Tim Devlin on January 11th, 2018 for further instructions? Might have a hole in my stomach do from taking Advil to many times a day? I would like to have all my Doctore under the same roof, so to speak, eh? As well as my NEW pharmacist on the first floor of 4040 Finch Ave., E. Last time I had my blood taken, I recognized the person taking my blood sample from many years ago - what a small world, eh. Please advise me A.S.A.P.

Since 2015, Dr Wong has been taking care of my health as my family doctor. I am a 77-year-old…read morecancer patient with high blood pressure, osteoporosis, spinal stenosis, prostate cancer and many other diseases. Every time I visited Dr. Huang, he carefully examined me and explained the causes, treatment and precautions in detail. Dr Wong is the best family doctor I have met in Canada. I would like to express my heartfelt gratitude to him for taking care of my health over the years.

I was recommended by a friend to this family doctor since mine has retired. Initially, I was…read morehesitant because I was looking for a female doctor but after going, I am so happy I went. Dr.Wong is conveniently located on the first floor in a medical building. It has everything -- pharmacy, blood lab, x-ray, ultrasound, etc. He is very professional, welcoming and thorough. I never felt rushed and felt that he really took the the time to address my problems. I highly recommend him to to anyone that is looking for a new doctor. He is still accepting new patients! As for transportation, there is large free parking lot and a TTC bus stop right at the front. -CY

Switched to this location because a new female doctor accepted new patients. She was thorough and…read morenice in my first visit. But that didnt last. On my 3rd visit, she began to rush the time with me. She stood up, by the door, ready to leave, while I was still explaining my symptoms or asking a question. I tried to explain the same symptom multiple times in 2 visits but she didnt hear them in. She completely ignored it and tried to feed me with a feeling I didnt feel. It sucks to not able to find a patient doctor and given the Canadian system, it's hard to find doctors to accept new patients. So I guess I'll have to put up with it.

I decided to go to this "medical centre" because the new female doctor was accepting new patients…read more I have nothing but great things to say about the doctor, specifically, HOWEVER the reception and secretarial staff at this office are ABSOLUTELY and COMPLETELY incompetent. The reception staff have absolutely zero customer service skills (if you read the other reviews, it says that the staff are rude). But worse than being rude, they're just plain incompetent. My doctor said that someone from the office would call me regarding my referral request and they did not. When I called the office two weeks after my appointment to check on the status, the doctor's secretary hung up on me (fine, could just be a mistake) BUT SHE DID NOT CALL ME BACK. When I called HER back, she gave me incorrect contact information for the gynecologist I was referred to. I HAD TO GOOGLE THE GYNECOLOGIST MYSELF IN ORDER TO GET THE RIGHT INFORMATION. After calling Catchet Medical AGAIN to have them send the referral AGAIN, I decided to speak to the manager instead of the incompetent secretary who gave me incorrect information. While I EVENTUALLY got my request fulfilled, it took me well over 5 phone calls to get it done AND I had to do all the research myself. I will also add that the doctor secretary I dealt with couldn't even pronounce the medical terms properly - a MASSIVE issue considering that you work IN THE MEDICAL FIELD. This is LITERALLY just the tip of the iceberg in regards to the incompetence of the staff. This review is already long so I'll spare you my other experiences with them.

Dr CK Yeung is my primary doctor. A very organized professional doctor the truly cares how about…read moreyour well-being. I woke up one day and I could not stand or walk I was in severe pain and So I went to the emergency room and did some blood tests and x-rays after seven hours I was sent home with no answers. I decided To get a second opinion and I want to Dr CK Yeung. Dr CK Yeung did a diagnosis on me and within minutes he knew that I had severe gout and arthritis at the same time it was extremely Inflamed they look like my bones are broken. I am glad that Dr CK Yueng was able to diligently find a solution. And I didn't have to wait seven hours.And I don't know any other doctor that is still working at midnight! So Dr CK Yueng I thank you for Relieving me of my pain!!! Your doing a great job!

What an awful experience. Don't be deceived by this new clinic, it definitely does not put their…read morepatients first. Awful customer service, and I've never felt so unappreciated and disrespected at an establishment before. First off, I don't even know the doctor's name because she didn't introduce herself. The female doctor did not seem to care at all, and there is clearly no protocol or process for their business. I called a week prior to book a specific appointment, where I was then told that it was confirmed with the female doctor. When I went in the Doctor refused to do the one thing I came in for. Why? Because simply, she just didn't want to. HUGE inconvenience, and most annoying of all there was no acknowledgment of the problem or suggested solution by management. The clinic was completely EMPTY and they refused to do a freaking bare minimum check up. Absolute garbage service. I told the doctor a brief history and all the questions I had for her seemed to be brushed off. She gave no insight into the different issues I was having and offered no support for finding out further information. The one thing I did leave with though is an $80 prescription for a face cream I don't need. I originally asked for a recommendation to a dermatologist, but of course she didnt listen and didn't even give me that. She just printed it out and walked me over to the pharmacy to purchase the cream (which by the way didn't even exist, so she had to readjust the prescription) and then literally just LEFT!!! Cause she doesn't give a shit The manager tried to be accommodating. Key word is tried. He could not solve the issue and on top of that did not try and apologize for the rudeness of his Doctor. When I explained my situation, he told me that he couldn't understand me. ????? Like ok thanks I'll just leave then. DO NOT COME HERE!!!!! TL;DR - The manager doesn't have an established protocol with the doctors - Female doctor doesn't care - Reading WebMD results would've made me more comfortable

Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

Below was my experience and why I'm giving them only 2.5/5 stars. This time I'm rounding down…read more I called here before I came as a walk-in asking about a price for TB testing. The reception told me that it's $20 for with reading for each step. I even repeated on the phone if "$20 including reading?" She said yes! Other locations are $30 for each step. I need the 2-Step test so a $40 payment for work sounds good to me instead of $60. I come in, it was busy so reception told me it will be about 40mins wait (which is probably longer anyway) so to come around 1:30pm since I had my baby with me. So I did. I waited an hour for the dr anyway... how convenient to be seen for not even 5mins. 3 days later I come in but only waited 10mins (so nice even though my baby wasn't with me this time). I was seen for 5mins again to do the reading and the Dr (a different one) told me that I had to pay $40. I told him what I was told over the phone and he apologized. Said that it's $20 for the injection, then $20 for reading since it's usually different Drs each time. I could've just went to a different location.. How could they mess this up? I do like how they have pillows in all their rooms and the sliding doors.