Dr. Katie and the staff at Animal Medical Clinic North are amazing with our 4 cats. We needed to…read morefind a new vet office when we moved to Roscoe a few years ago. Highly recommend their services.

My sweet girl, Winnie, took a big leap and fell---she's 15 yrs. old and she broke her hip. I had…read morejust moved back to Machesney Park a few days before. I was panicked-I knew she needed to be seen-fast-. Dr. Kelly arrived at my house around 2:30pm. Winnie, my dear friend, was in pain- The Vet was very kind and compassionate-we all knew what had to be done. I'll miss you my sweet baby. Again the Vet was very professional and compassionate.

My wife and I are the proud owners of a labrador puppy that was bred for field trials (therefore…read moreshe never stops)....beautiful puppy but we want her as a house pet, to take on long walks, travel with us, etc... Trust us when we say our puppy never gets tired and has lots of ENERGY. We were not training our dog very well-even though we tried our best-and on our second visit to the vet to get her shots, the vet had a very hard time controlling our puppy and suggested that we take our puppy to training and referred us to BA Professional K9 Training. We followed the vet's advice and contacted Ben. My wife and I both are extremely satisfied with the results we have seen in two months of training. It is amazing to see such drastic improvement in such a short time. We would recommend BA Professional K9 Training to anyone who needs help training their dog, needs help correcting certain behaviors, or just wants to attain the best owner / dog experience, Ben, has helped us so much with our new labrador puppy and has a very planned and methodical approach to his training. When we drop off / pick up our puppy for day training we get individualized training based on the needs of our puppy. We can also plan on having a tuckered out well exercised dog that day. Our six month old puppy has learned to walk properly on her leash (no pulling ) which has taken a once stressful time to an enjoyable time with our dog. She has learned to greet people calmly and to refrain from jumping. Our puppy is getting plenty of opportunities to socialise with other dogs as well. We have learned to take control of our puppy rather than her taking control of us. Ben gives us the "tools" needed to continue training our dog at home and is available to answer questions even after day training hours. Ben's assistant, Brian, is also very knowledgeable and helpful. We are so glad that BA Professional K9 Training was recommended to us by our veterinarian. We were struggling with a very rambunctious puppy, but we are now enjoying time with her thanks to Ben's help. Pat and Denise

Didn't like Ben's theory of his training. Dominate dog training is not the way to train. It brings…read moreout aggression in some dogs.

The actual workers were amazing. Our house burnt down, again workers amazing, we put all our cats…read morehere. They cleaned them, medicated them after the vet visit, but they were there from Feb till July... We checked in on them, by phone as we were forced 9+hrs away from the home, but that's an insurance/mortgage issue...we were paying them, even drove all the way there to pickup one of our babies when they got sick. Emails, texts, etc...always in contact. Then, again the workers are amazing, a management person, I'm not giving names but I do have receipts and emails, decided to send a threatening email that they were going to give our cats to humane society because we weren't in contact with them, they hadn't been paid....all of which was bullshit again I have everything to prove the management was full of shit. Yes they were there a long time, our house is still being rebuilt, my family is in 4 different states, we're not even in personal housing of any kind so they were the safest place to keep them. So our neighbor, bless her heart, took them in for now and even that's running out because house is being built. I recommend the workers there but the management has zero clue as to what's going on, decides whatever whenever, never saw our cats, never talked to the workers who were also very confused as to why this was happening. If you need proof Ive got it on hand! 5 stars for workers and their ability to groom and love your pet. 1 star for management who just want to give your pets away to the humane society.

Took my 14 lb dog in for a groom. After 4 hours I called to see if my dog was about done and was…read moretold it would be another hour or so but they couldn't guarantee that because they hadn't started grooming her yet. In 4 hours the only thing they had done was give her a bath and she wasn't even dry. I told them I needed to pick her up in a hour at the latest because I had an appointment. Was told I should have let them know if I had anything else to do that day. Other people told them they had appointments so they put those dogs in front of mine. What? So what is the purpose of an appointment? So I went and got my dog and got charged $30 for a bath. Guess I should have paid attention to the bad but accurate reviews. Be a better dog mom and take your dog somewhere other than Bubbles & Bows, unless of course you want bad service.

Had been a client when Barb and Vicki were there. Acknowledged clients with verbal support and…read moreshowed sympathy when dogs passed . Would home my dogs in a moment. Now Amy doesn't acknowledge that my dogs should be in daycare without a years notice. No callbacks. No communication after being their client and spending thousands of dollars. She also has taken herself off Google reviews *