Dr. Cho is a great dentist and is incredibly knowledgeable. The front desks ladies always go out of their way to give the best service and find appointments that meet time restraints. read more

INCOMPETENT LIARS Already in the first visit, they lied to me, saying my insuranc did not cover the services which were actually fully covered by my insurance. Only when I contacted my insurance, the Lombardo and Cho staff agreed to honor my insurance coverage. The worst was yet to come: Dr. Da Lee (general dentist) was assigned to me. My tooth # 3 needed extraction. I consulted with her and asked her if she could do it, or if I should go to an Oral Surgeon. She assured me she could do it. They state in grand fashion "We cater to cowards". What they mean is Valium, not even Nitrous Oxide, and if you want NOX, you'll have to wait 2 months for thier Oral Surgeon. I went along with Valium. Dr. Lee spent 1 hour sectioning out the tooth, changing her gloves every 10-15 minutes due to "sweaty hands", and her magnifying glasses plus shiled got foggy constantly, so she had to clean them often. At the end, she said she extracted all roots. When I went to consult with an Oral Surgeon for an implant, he discovered that # 3 was not fully extracted. I was quite shocked and went back to Dr. Lee. She took a 3D scan, which revealed she had left an entire root unextracted ! "You have 4 roots apparently, this one was hiding !", she said. If she would have taken an x-ray after the extraction, she would have seen that there was an unextracted root, which is always done after an extraction, to make sure everything was extracted. Regardless, I question it was a 4th root. Possibly it was the 3rd root, which she could or would not want to extract, for whatever reasons, incl. sweaty hands and foggy face apparatuses. There is a tooth structure stuck in my jaw/gum, which they thought first was a bone spur, but the 3D scan revealed it is a tooth structure. How Dr. Lee got that tooth structure there, I have no clue. But both, the unextracted root and the tooth structure in the jaw/gum must be removed, else I can't have an implant. Their manager Renelle promised me they would refund all payments to my insurance, so the incomplete extraction can be completed. As of today, I have no confirmation the refund took place. In addition, Dr. Lee turned out to be not contracted with me insurance, but Dr. Cho. So, Lombardo and Cho Dentistry pretended to my insurance I was treated by Dr. Cho, which is fraud. Also, they misinformed my insurance and presented them a pile of untrue facts, to get support from my insurance, which I am in the process of correcting. In addition, the dental records are full of errors, inaccuracies, untrue facts, and misconstrued statements. I found an excellent Oral Surgeon, who wants to remove the unextracted root and tooth structure Dr. Lee left in my jaw. Lombardo and Cho's false statements to the insurance and subsequent hurdles are delaying the urgent dental treatment needlessly. This dental office is a disaster. Billing the patient for services fully covered by the insurance is just the beginning.... Beware: if you get a tooth extracted there, ask for an xray to see if all roots were extracted. It is the standard in dental care to do this. I reamin wondering why Dr. Lee avoided taking an xray. Did she know that she had left 1 root unextracted ? Better to get dentistry done elsewhere. read more

Everyone was very friendly and was very transparent. I'm having some work done from Halloween on. Will review once all my work is complete. But I have a feeling I'm really going to like this place for all my dental work needs!! read more

I'm not an easy patient- I've got a nerve condition that causes extreme pain, especially with most dental work- but I trust Dr Cho with my teeth, 100%. He's so considerate and does his absolute best to make sure I'm as comfortable as possible and that things are done right the first time. Everyone in the office has been helpful, honest, compassionate, and good with communication. The Morongo Basin really lucked out with this modern, patient-oriented, high quality dental office. read more

I'm very pleased with this practice. I had the same dentist for decades and recently moved to this area and wanted to find someone local. This is an understated office but has everything you need with helpful, friendly staff. I met Dr. Lee and the hygienist and both were through, competent and kind. The treatment plan was explained, along with an invoice. I honestly couldn't ask for more and am grateful I found this humble practice. read more

I've tried three times to get an appointment on the phone and all three times receptionist hung up on me. And I filled out an appointment request on their website to no avail. Business must be good. read more

I received a Google survey from the office of which I gave 5 stars but I didn't give remarks of which I should. I told my wife I have never been to a dentist who has achieved this level of service. I'm 75 and have seen a great deal of dental provider's. Every person in the office is extremely nice and attentive. The facility is very clean and furnished extremely well from furniture to equipment. A special thanks to Dr. Cho for his expertise and very kind help with some work done. Thank you all for your kind and great service. George Cox read more

Both Dr.Lee and Dr.Cho are great. They are great amazing dentists. This office is awesome because they make their own crowns in house so you don't need a temporary or to come back. BUT my favorite is Jill from the from office she is sweet and caring and I love her. (As much as you can love someone you only see at the dentist) read more

Dealing with the billing staff they are absolutely rude. I guess they feel like they have enough customers. They will charge you for hidden fees and act like you should've known about that in the chair when they gave them to you? read more

I love the Lombardo Family Dentistry office! Everyone is so warm and friendly. The office is extremely clean. The equipment they use is high tech. They help me keep up with my plan and give me reminders so I can keep up with the health of my and my family's dental health. They staff helped my husband feel comfortable with getting his wisdom teeth pulled 2 years ago and since then he continues to go and takes excellent care of his teeth. My son has needed so much work as a small child but thanks to them, he keeps up better with the health of his teeth as well. The did a great job with my bridge and helped me to come up with a plan to fix all the problems I have. They encouraged us to get my daughter her braces and would work together with our orthodontist to care for her teeth. We love this office and it will stay our office for a very, very long time. read more

staff is friendly, kind and considerate. Dr. Cho is very gentle. had problems with bridge and they fixed many times for no extra cost. able to get you in for an emergency quickly. teeth cleaning is also very good. read more

I have been a patient here for years, and now my whole family is seen here. Everyone who works here is incredibly kind and patient - even with scarify cats like me. While it can be hard at times to get an appointment, the office is very good at putting you on a wait list and calling you as soon as something opens up. It rarely takes as long as initially thought. Plus, I look at it as a good sign that so many people are patients here! read more

I had a wisdom tooth growing into a molar, causing a big hole in the side of the molar. They were going to extract the wisdom tooth and I expressed concern that the molar with the hole in it would hurt if they just left it untreated and exposed after the extraction. I can't believe I had to even bring it up to them, I feel like they should've known and planned accordingly. They said they'd start a root canal, cap it, then extract the wisdom tooth to make sure it didn't hurt after. Once they capped the molar, they said they didn't have time for the extraction and rescheduled me for a proper root canal and an extraction. So I paid for a wholly unnecessary procedure and I'm on unnecessary antibiotics. It all just felt super rushed, I had to ask for more novacaine twice, and when I expressed concerns to the front desk she just said "what do you want me to do." She also claimed that they just wanted to get me out of pain (which wasn't what I asked for), but I'm currently in way more pain and way more uncomfortable than before. I can feel that the tooth wasn't even fully capped. Can't chew anything on that whole side of my mouth. read more

Dr Lombardo has been my dentist for 18 years and wouldn't go anywhere else. He makes you feel relaxed and comfortable and always has awesome chair side manners. All of his chair side assistance are great and my favorite is Jill His staff is amazing and caring and always greets you with a smile. Hands down #1 dentist ever! read more

This was my first time at Dr. Lombardo's and I loved it staff was friendly and my wait time was short got in and out quick and easy. Will be using as my regular dentist from now on. read more

I love going to the dentist here! The staff is so wonderful! Dr. Cho is amazing and we love him and his work! He's so thorough and compassionate! Thanks to all there!!! read more

I was very upset with this dentist. I changed dentist from palm springs gentle dental because I heard great things about this place and even changed to a ppo plan to be able to come here. I always come 15 minutes early and always have to wait another 30 minutes to be seen after my appointment time, I can deal with that. My first visit got my xrays done my second appointment the hygienist said I had 1 deep pocket that needed scaling done which was fine. I had the work done, then the lady that works with the insurance said that I needed to wait 2 months for my insurance to be able to cover the work that needed to be done. So I said fine. Came back today and I seen a different hygienist. I was suppose to have a cleaning done but the new high gene found to more bags that needed scaling done as well, so I wasn't able to have any work done and made me an appointment for the 11 of next month. So pretty much, in a 4 month period I have only had xrays and 1 scaling done. I am very unhappy with this place! I am going back to my dentist in Palm Springs! I'd rather drive 45 minutes away then come to this office that is 2 minutes from my home read more