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    Londonderry Dodge Chrysler Jeep

    2.3 (56 reviews)
    Open 9:00 am - 9:00 pm

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    I just bought a 2022 Jeep Compass Elite from this dealership. This had to be one of the best experiences I've ever had at a dealership. Very friendly staff, very helpful and they go above and beyond. The staff I dealt with are: Brayden and Carter (Sales Reps), Chris (Finance), Justin and Alex (Sales Manager's). They all get 5 Stars. The sales staff I dealt with were really nice young guys. Even after the sale was done and I was picking up my new compass the salesman Carter (he was helping Brayden) didn't rush through the delivery, he took is time and showed me everything about my new compass. It was really nice seeing this dealership giving young people a chance. It would be extremely hard to beat the customer service at this dealership. If the customer service in the Service Department is the same, then this is where I will get all service done on my new compass. I can't recommend this dealership high enough, I know when it's time for my next new vehicle this is where I will be going.

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    3 months ago

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    4 years ago

    Business owner information

    Photo of Ray S.

    Ray S.

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    5 years ago

    Their service manger works hard to rectify problems. Thank you for the work on our vehicle.

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    6 years ago

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    3 years ago

    dont buy from them will sell you units the price of an upper model for lower models

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    Page 1 of 2

    Review Highlights - Londonderry Dodge Chrysler Jeep

    The staff I dealt with are: Brayden and Carter (Sales Reps), Chris (Finance), Justin and Alex (Sales Manager's).

    Mentioned in 4 reviews

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    River City Hyundai - Service Lounge

    River City Hyundai

    (34 reviews)

    I purchased a 2023 Hyundai Palisade Ultimate Calligraphy from River City Hyundai expecting a safe…read moreand reliable family vehicle. What I received has been unsafe and unreliable, with repeated failures and constant deflection. At just over 53,000 km the engine failed catastrophically near Rocky Mountain House. My family was stranded and we walked for about an hour and a half along a highway ditch to reach town. Hyundai Roadside towed the SUV to Gary Moe Hyundai in Red Deer. Their diagnosis showed misfires on cylinders two four and six, zero compression on two of those cylinders, liner wear, and the need for a short block replacement. The heads were machined and valves resealed. I was without the vehicle for weeks and had to push for a rental, then had to fight to keep the rental while the repairs were being made. To be fair, River City Hyundai did arrange transport of the Palisade from Red Deer back to Edmonton when repairs were completed. Days after I picked it up the vehicle failed again. It developed an RPM matched ticking sound, lurched heavily, would not accelerate past 20 km per hour with the pedal depressed, and would not rev past 3000. There was no check engine light. It had to be flat bedded again. I was later told the catalytic converter had failed, which fits as a downstream effect of the original engine event that I had repeatedly told them to look into... Keep in mind this happened literally two days after I got it back. Since this second failure communication from River City Hyundai has become evasive. The sales manager who had been engaging with me has not provided clear answers. My requests for a straight response on next steps and on a buyback review and even a rental car have been getting ignored. It feels like deflection and now they just want to ignore the underlining issues to make me go away. This vehicle is unsafe and unfit for purpose. The repairs to date have not restored reliability or confidence and essentially point to gross negligence. Take my experience as a warning. As much as Hyundai will tell you they stand behind their warranty and as the sales manager told me "go above and beyond" you will be left having to fight them every step of the way. This isn't a one time event either, search up Hyundai engine failures and you will read many stories just like mine. Do not buy a Hyundai and do not buy from River City Hyundai.

    Brought my 2019 Hyundai Elantra here to be diagnosed in relation to a recall that was previously…read moreissued on my vehicle. I've researched this recall a bunch, watched tons of videos of 2016-2020 Elantras with this exact engine noise and oil consumption issue, and it all aligns with my vehicles exact problems. Engine failure is EXTREMELY common for Hyundais, and there a tons of recalls surrounding this. If you drive one, just do a quick google search on your vehicle year, make, and model, and I guarantee you will find a recall related to a faulty engine. I had a friend who previously worked in the service department at Hyundai and told me she would have 1-2 cars come in a day with the same recall issue I was having, and the dealership would honour extended warranty and replace the engine free of charge. My engine was making a ticking noise so I requested a diagnoses to find out if my car was suffering from the recall issues. They discovered my oil was empty despite always following Hyundai's recommend oil change every 6,000km, but refused to diagnose why my oil was empty aka why my engine was burning oil. The major safety recall directly from Hyundai says "The engine's pistol rings may be defective. This can cause engine wear that can lead to increased oil consumption. Eventually this can create abnormal engine noise... if you continue to drive your vehicle with these symptoms the engine could fail and potentially catch on fire." Despite my vehicle making an abnormal engine noise and my oil being consumed, the service advisor Chantelle kept telling me the two had nothing to do with each other. I would be fine with this if they actually tested it and checked the engine's oil pistol rings, but they wouldn't test it and said I'd have to pay another $300 on top of the original diagnosis fee. So instead of doing the diagnosis that I requested in the first place (which was to determine if my car was suffering from the major safety recall), they tried to gouge me for more money for another test. Mind you, my car was there for 7 hours, and all they did was test for codes and change my oil, which really should take max 2 hours. I asked to speak to a manager so Chantelle proceeded to bring over another service advisor, Andrea, who was also useless and just reiterated the same nonsense Chantelle said. They probably repeated "oil consumption is not related to the recall" about 30 times even after I showed them the exact recall notice directly from Hyundai's website. $180 and 7 hours wasted, and my original concerns I came in for were never answered - What is the diagnoses, why is my engine making this sound and consuming oil, and is my vehicle experiencing this recall problem? This is what I came in for and paid for, yet they could never gave me an answer, so what was I paying for the diagnoses for? They showed that all they really cared about was money and wholly neglected any type of customer service and care. I know dealerships often have ill intent, but this was just sad to see. There wasn't even a manager present on shift to address the neglect and terrible customer service. Pretty bold to not have at least one boss around when your service advisors have zero clue how to properly do their job.

    Waterloo Ford Lincoln

    Waterloo Ford Lincoln

    (55 reviews)

    "2009 Audi S5" To be…read morehonest, I was kind of nervous buying a used vehicle as I usually purchase new. I have been looking for the prefect S5 for some time now. I finally decided to test out a 2009 Audi S5 at TAB and was introduced to Jacob. The car looked great and had all the specs I was looking for. Jacob assured me that if I ran into any problems, he would take care of them. No one wants problems, especially when buying your own personal vehicle. Well there were some minor problems, wheel balancing and some fluid levels, but Jacob jumped into action and addressed everything and then some. I was really impressed!!! He took what could have been a bad experience and turned it right around. I still go by on occasion and have a coffee with the guys at TAB because I really do feel like family.

    Extremely disappointed with my experience. I brought my vehicle in 2 weeks ago for some recall work…read moreand a sensor issue related to the emergency braking system. Not only was the problem not fixed the first time, but I had to take time out of my schedule to book and return for another appointment. To make matters worse, the cost jumped from around $200 to $600. It feels like every time I bring a vehicle to a Ford dealership, the bill somehow grows while the original problem remains unresolved. Is it because I am a female that knows nothing about vehicle's? This is the 3rd negative experience I've had with Ford service departments, although not all at this specific location. At this point, my confidence in Ford's service network is extremely low. As a customer, I expect honest communication, accurate diagnostics, and repairs to be completed correctly the first time. Instead, I've been left frustrated, inconvenienced, and questioning whether I'm being treated fairly. I still have additional repairs that need to be done, but there is absolutely no chance in hell I will be bringing my vehicle back here. I will be taking my business elsewhere.

    Londonderry Dodge Chrysler Jeep - autopartssupplies - Updated July 2026

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