Was seeming like an easy visit, fingerprint tech rushed through and did not ask if I wanted hard…read morecopies for FBI background check and assumed email copy was okay - without asking - and submitted (I specified that the FBI background check was for VISA purposes so I needed a hard-certified copy). Tech was unable to cancel the original submission and was told by tech support that the fingerprints needed to be sent again and cannot be cancelled. I was charged extra for the extra submission due to the technician's mistake. After charging me I asked for a printed receipt (which did not show any breakdown of charges). I asked tech to go over the charges and found out I was "manually" charged an additional $10 over on top of the additional charge. The $10 was refunded and corrected. However, the 1 star review is for making a customer pay extra for a 2nd submission because of a mistake made by the business/tech. This is poor business practice.

Great overall experience. Great service as well as quick and efficient. Will do business here…read moreagain!!

Absolutely unacceptable. I have never been treated with such disrespect by a business in my life…read more This entire interaction lasted less than two minutes, and I left completely shocked by the way I was spoken to. I walked in, smiled, and said, "Hi, how are you?" I was ignored. Thinking maybe she didn't hear me, I asked again. Instead of even the most basic courtesy, I was met with hostility. The older woman working there looked at me like I was an idiot and spoke to me with complete contempt. I have never felt so unwelcome in a place of business. To make matters worse, the store smelled like an ashtray. Between the overpowering smell of cigarette smoke and the unbelievably rude customer service, it was one of the most unpleasant customer experiences I've ever had. There is absolutely no excuse for treating another human being the way I was treated. Everyone has bad days, but that does not give anyone the right to belittle or disrespect customers. If this is the owner, I sincerely hope she reflects on how she treats people because it is unacceptable. If she is an employee, management should seriously consider whether this is the kind of person they want representing their business. I will never return, and I strongly encourage others to spend their money somewhere they will be treated with basic dignity and respect.

Great staff. Super friendly and helpful and trustworthy! Nice to have a business that still knows…read morethe meaning of customer service I highly reccomend.

Top of the line. Tony and staff are as professional and humble as they come. Will work with your…read morebudget and understand everyone is human- just don't try to bs 'em ! They'll treat you great as long as you do your part. I was using another bond co. But recently one of the staff members screwed that up, and I'm in a business where I utilize a lot of bail services. RECOMMEND

Amazing staff and business. They are always helpful and fulfill all of our mail/shipping needs!read more

I came in with an assortment of items including framed works and a hat and the owner packaged all…read moremy items, charged me a very affordable rate and it all was delivered unbroken just a few days later. Great service!

Many thanks to Joel Evans at Doeppenschmidt Funeral Home. They picked up my deceased sibling,…read morecalled immediately to inform me of procedure and get needed information. I was informed by email and phone throughout the 4-day process of getting permits to ship the body to California for burial. Responsive, respectful and sensitive to our needs, I am very appreciative.

This is the 2nd time I've reached out to Doeppenschmidt Funeral Home and both times they were…read moreincredibly sympathetic and helpful. I felt my loved ones (parents) were in good hands. There was no pressure.

What a wonderful lady. We were is a time crunch and Phyllis was there to help. She is the one to…read morecall.

We highly recommend Phyllis Traylor of My San Antonio Mobile Notary. We called her from California…read moreabout an urgent circumstance that required printing out documents, taking them to a family member for notarization, then overnighting the documents to a third party. We contactef Phyllis on very short notice -- only one day before we needed this project to be completed -- yet she came through brilliantly. She is a most capable, couteous, and efficient professional, and her fees are very reasonable. If we need help again in the San Antonio area, she will be our first call.

Monique knows her business and is very professional! I was late and didn't bring the proper ID!…read more She didn't miss a beat, she volunteered to meet me later, pick up the ID and go back to my Dads Nursing and finish notarizing some documents! She went above and beyond helping my Dad and I! 100% recommended her!!

Monique is awesome, I called her several times with lots of questions and she answered them all,…read moreand she was able to be at our place of business within 30 minutes. She also showed me how to pay through the Venmo app which ended up to be super easy and convenient. Very professional and pleasant. We will definitely be using her Notary services in the future. I highly recommend Monique for Notary services!

Amazing service! Jean met us where we needed her to and her rates are very reasonable.read more

Jean was absolutely fantastic. She came out from the San Marcos area on a short notice, and was…read morekind and extremely professional. I will be using her for my future notary needs as well. I highly recommend her.