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    Lone Star Grooming

    5.0 (1 review)
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    Response time

    6 hours

    Response rate

    100%

    Services - Lone Star Grooming

    Bath and groom only

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    6 months ago

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    Henderson Animal Care Hospital

    Henderson Animal Care Hospital

    (14 reviews)

    New to Henderson after moving here from Carthage. My cat seemed a little off and I wanted to take…read moreher in the next day to the Henderson Animal Hospital. I called the clinic and they didn't have any openings for the next few days. By that evening, my cat was very wobbly on her legs, and I knew I needed to take her into the vet's as soon as they opened. By morning, she could not stand and could barely lift her head. I called the Henderson Animal Hospital and told them about my cat. They told me because I was not an established patient, I could bring the cat in and drop her off. They could not guarantee me the vet would see her, however. But they did say that if the vet had time to see her, an associate would call me later and tell me when to get her and what to do. I was told I would not be able to talk to the vet at all, but only the associate. I ended up driving back to Carthage and taking my pet in after a 10 minute wait. The vet looked her over and told me it was probably cancer, and we immediately ended her suffering. If I had waited and toil her to the. Henderson Animal care Hospital, who knows when or if she would've been seen and she may have died all alone and in pain. I would never take any animal I care about to this cold, unempathetic place.

    I feel like I was rushed to leave. My dog has trouble breathing. I was told they needed x-rays,…read moreetc. and needed anesthesia. I gave the go ahead and the promised to brief me at work, but they never called, when I called at 3 to find out the diagnosis, they said the vet has been trying to call you. My cell never beeped. And my cell was what I left for them to use. I feel the vet was stand-off-ish and not very friendly. My dog had an exam and that's it. No procedures as I was first told. I have always liked HACH, but my baby comes first.

    Lone Star Grooming - groomer - Updated September 2026

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