THEY GET YOU IN AT A LOW RATE, THEN DOUBLE YOUR RATE!! They say you agree, but they don't make it…read moreclear. I know for sure if I thought I was going to be paying $130 for a storage room that was smaller than my closet, I would have never gone there!! They told me $65/ month, then DOUBLED IT after 3 months. I asked to see where I agreed and signed, but they never sent me the documents. DON'T BE FOOLED!!! UGGGGHHHH. I got two storage rooms because they were a good deal... I thought... now I'm paying over $300 a month, when I thought I was paying $165 a month!!

From the owner: Welcome to Affordable Super Storage on Andrews Highway in San Angelo, TX (76904). We stand out from…read morethe rest with our commitment to providing more than just storage – we offer a hassle-free experience tailored to you. What sets us apart? Beyond our convenient location, we prioritize your comfort and peace of mind. Our modern facility boasts a range of storage unit sizes, each designed to accommodate your specific needs, whether it's a move, renovation, or simply reclaiming space. Security is our promise. With 24/7 surveillance and top-tier safety measures, your belongings are in good hands. Our friendly team goes the extra mile to assist you, ensuring your storage journey is smooth sailing. Discover more than storage; discover a partnership. From our user-friendly website to a range of packing supplies, we're here to simplify your transition. Join the Affordable Super Storage family today and experience storage with a personal touch. Your items deserve nothing less.

I'm relocating from 400 miles away and need a unit just for a few weeks. Super Friendly Transparent…read moreReasonable Rates Safe Environment. I think I made a new friend.. thank you!!

After paying my rent on time for two months, my rent increased drastically for one of my two…read morestorage spaces. Next month, my rent on my second storage space will be 1/3rd more than what my contract states. I have rented storage spaces periodically for 50 years in different locations, I have not experienced such price gouging before.

It's with great disappointment that I write this extensive review on SecurCare Self Storage. Had…read morethe company chosen customer service over the fine print, I would never have gone through the effort to write this review. However, I feel a sense of responsibility to share my experience with other military personnel and members of the community in order to enact better customer service in the future. I am an active duty member stationed at Goodfellow AFB. Upon PCSing to San Angelo, I leased a fully furnished apartment and I decided to find storage for my belongings. I compared reviews for several local storage companies and decided to rent a unit at SecurCare Self Storage located at 3230 Knickerbocker Rd, San Angelo, TX 76904. The reviews seemed positive, the website promised 24/7 surveillance and good customer service. I reserved the unit over the phone, paid for my first month's rent, and moved into the unit the next day. The woman on the phone asked if I wanted to purchase a lock from the company, but I decided to use the lock I had available to save money. The company lock was more expensive than locks available online. In the first two weeks, I received a phone call from the manager informing my unit was broken into. Someone cut the lock and got into my unit. The company had no video on my unit and no alarm record of anyone breaking into my unit. I was very disturbed by lack of security and oversight. Furthermore, I wasn't the only person who's unit was broken into, unfortunately. The manager told me that she recommended only the round locks because the structure is more difficult to cut through it. She stated break-ins were unusual, especially when units are secured with the round lock. I told her that no one explained to me (over the phone) the difference between the locks. As a customer, I found this very unsettling. The manager did her best to rectify the situation and gave me the recommended lock, which I appreciated. Her effort to correct the issue was the ONLY reason I remained at the complex and was willing to give it a second chance. I trusted her recommendation for the round lock as the best way to secure my property. So we secured the unit and I didn't give it any further thought. the next day. I also asked her for a refund on my payment since I moved my things out. The manager agreed to ask for higher management for the refund. I appreciated her willingness to ask. At that point, I wanted a refund so I could pay for a more secure unit and give my coworker a little money for agreeing to hold my things at his family's inconvenience. I expected the SecurCare higher management to do the right thing and return the money as a gesture of good customer service towards a military member. Despite everything I went through, higher management said they would not return the money--not even as a customer service gesture. This was completely unacceptable. I recognize SecurCare storage contract "fine print" states customers will not receive a refund. Nonetheless, the company should EQUALLY recognize their responsibility to fulfill its mission and promise to military members stated on their website below... -SecurCare claims "24-hour surveillance," yet there was NO VIDEO and NO ALARM INDICATION on TWO BREAK-INs. Whatever they are surveying clearly doesn't add to the security of the customer belongs. Reference: https://securcareselfstorage.com -SecurCare Storage states "we are constantly working to fulfill our mission: to satisfy all of our tenants' storage needs." Yet, they did not serve my need for a secure place to store my belongings and more importantly, did not make the effort (the small gesture) to make things right by refunding the money... even if their policy states otherwise. Reference: https://securcareselfstorage.com/about-us -In regard to active duty personnel, they state the following: "protecting our country is a big job... you [military member s] need a safe place to keep [your items]." They claim to serve active-duty personnel and their need for safe, worry-free storage. This was never provided. Reference: https://securcareselfstorage.com/storage-features/military-storage In summary, while SecurCare storage fine print may state "no refunds," higher management should equally consider the misleading statements on their website. The company did not provide adequate monitoring, good customer service, or commitment to military members. Businesses who genuinely care about their customers would do what's right out of principle, despite fine print.

worst storage ever!!! rat infested, if you don't want your belongings destroyed i would stay far…read morefar far away. we have had to throw away over half of our belongings because they were destroyed. i am beyond mad and pissed off that this has happened!

From the owner: Click Business Name for More Information…read more Angelo Mini Storage, Inc., has been home owned and operated since 1977. Conveniently located on Arden Road in San Angelo, Texas. There is an on-site manager for better service and better security. We do have security cameras to assist you with keeping your belongings safe. There are 44 sizes available to fit the size storage unit you need. There is 7-day access with drive up access to all units. We have customer friendly hours to serve you better and we also provide a military discount available for our military personnel. Our sites are fenced, fully-lighted, and are security camera monitored.