AC on the buses is always broken. Twice this week the ride has been miserable. They need to do…read morebetter.

If you have to be somewhere by a certain time find another mode of transportation. Between the air…read moreon blast when it is cold outside (or when they get closer to the city), no air in the summer, drivers pick where they want to stop, and above all untimely! It could be the last stop and the bus is late with no passengers. It is as if they do it on purpose so they can go straight to the terminal when they don't pickup passengers. Give yourself 30-60mims more time, patience and peace.

Rediculous! Take this bus with few problems . . . . but unfortunately those were not the day I'm…read morewriting a review . . . . today is. I was catching the last bus of the evening and got to the stop about 10 minutes ahead of time. Being a Friday I was the only one at the stop and pleasantly surprised to see the bus arriving on time. Unfortunately it blew right by without even pulling into the near lane. (I guess the driver didn't see me . . . . I was the guy waving my arms and a bright yellow backpack in the air like an idiot.) I called dispatch immediately and to their credit they called dispatch and had the bus come back around. I was told the bus was waiting for me 3 blocks back at an earlier stop and to walk there. No problem, figuring it would be turning before my stop to take a more direct route to the stops after mine. NOPE . . . . we went right past my stop. The driver even pulled over to the curb even though there really was no one there this time. (I guess making me walk 3 blocks in the ran was just because the driver thought I needed the exercise.)

I started using Dillon's bus 250 and 260 service about a year and a half ago. The buses are mostly…read moreon time except when traffic is bad. The drivers are good, riders are diverse and professional, and Dillon's has gone out of their way whenever there was a problem. Once I left my phone on the morning bus and Dillon's dispatch asked the driver to give it to the evening driver who gave it to me. Another time our bus was struck by a car (no one was hurt but the car took off - the bus was so big, no one really even noticed onboard until the bus stopped) disabling the bus, and an empty bus came to pick us up in 20 minutes. I prefer taking the commuter bus 1,000 times more than the metro (which is always packed, broken down, bad cell connection, and thieves on every corner). On the bus I always get a seat, do my work on the bus or sleep, and there is never a worry that someone is going to steal my stuff or that I'll lose cell service. There are rules like no talking on the phone except for emergencies, and everyone seems to respect them.

It's more convenient than anything else. It's not clean, it's not new, and it can get crowded, but…read moreit gets you from point A to point B within fairly on-time accuracy. It can get sketchy at night, and sometimes the cabin lights get turned off momentarily mid-ride, either an electrical failure or a prank from beyond, but for $1.80 one-way, can you really complain about it? If you're hyper-sensitive about safety or time, then take an Uber or Lyft or call a buddy to pick you up. Otherwise, the light rail is at the far, far end of the airport and departs every 30 minutes. From BWI to Hunt Valley (end to end), the trip duration is 1 hour 20 minutes. These are their operating hours: Monday - Friday | 5:00 a.m. - 11:00 p.m. Saturday | 6:00 a.m. - 11:00 p.m. Sunday and Holidays | 11:00 a.m. - 7:00 p.m.

I enjoyed stopping at BWI for my layover. The staff was friendly and the airport was clean. I'll…read morealso like that they offer Clear fast track thought pre-check.

Just off route 100 between the B/W parkway and route 95. It's a standard parking lot but it has two…read moreEV chargers which I appreciate.

I would rate this station 0 stars because it is so horrible. This station is horrible. I WENT TO…read moreFILM TRAINS AND AN ALARM WAS OFF. I had my children with me and I could of gotten shot by a bad guy. Also there was areas of glass broken. It is just a horrible station. If you wanna get on a train go to ODENTON or BWI. NEVER GO TO DORSEY.

Pre-purchased a reservation…read more Main gate attendant was very courteous and cheerful. I had Premium parking and didn't park in that section. The attendant ran over and let me know. He had provided proper instructions at the gate, my bad. The driver, he is an Air Force Veteran, was also very professional. Helped us with loading and unloading our baggage. He wrote down our space number on a card, including we are Premium. And made sure we were informed on identifying the correct West bus on our return.

Came here to park at the West location near BWI for an upcoming trip. I am a member of the Spot…read moreClub and they do send out specials via email. The special I received was discount on parking that you could reserve up to a month before use. I was sent a QR code shortly before my trip to use when coming to the business. Upon entering the business, I was directed by a pleasant staff person to checkin in via QR code and they radioed the driver to let them know we were coming in and to wait to take us to the airport terminal. We parked and the pleasant driver assisted us with our luggage, gave us a card with our parking space number, and after picking up a couple more customers, we were on our way to the airport. Once we arrived at our airline stop, they assisted us with taking off our luggage. When we return, there is an area outside of BWI where they will come and we will board the van to take us to the business to pick up our vehicle. All in all, The Parking Spot West adequately meets the needs for off-airport parking for us.

Best service. Customer service is top notch. The cab is always clean and I always feel safe. I am a…read morecustomer for life.!

Driver showed up 1/2 hour late and I almost missed my medical appointment. The ride and price were…read moreOK by he dispatcher took a reservation for 2:30 knowing he didn't have a car for me. Very unreliable.

I ordered 100 roses for my daughter's birthday and had scheduled an uber courier to delivery it…read more The flower shop took pictures and everything. Long story short, the flowers never made it to the destination. And Uber did nothing about it except refund the $13 trip!! They can't even get in touch with the driver anymore.... So they say! The driver did not speak English at all. They are the absolute worst!! Take all the money they can from people and hold no accountability!! See less

No more Uber Eats for me. My grocery order not left on my porch. Picture was someone else's house…read more I figured out it was next door. However, they claimed it was delivered successfully and they confirmed. I'm the one who must confirm that Sir. And for me to promptly retrieve my order. How can I retrieve what's not even there? Fortunately got my groceries. But had I not, they obviously weren't sending out a refund voluntarily. I really just want my tip back. I can't do stupid.

This line operates the commuter buses from the Baltimore area to DC and suburban DC areas. On the…read morepositive side, the ride is more comfortable and there are fewer stops than a Metro bus. The down side is the IQ of the drivers varies. Some have the wit to count how many people have boarded and will not take on more riders if they don't have a seat for them, but some don't care so you'll end up standing the whole time, even if one is disabled (it's not always a sure thing that they'll enforce handicapped seating). Some drivers are fond of "jack rabbits" starts so anyone in the aisle will fall unless they are gripping the back of someone's seat. (And if you fall, they'll ignore you, not even asking if you're OK.) Some are fun, lively people who sing along to opera playing on their radios. It's sort of like Forrest Gump and his chocolates, but the bad drivers outnumber the good ones, in my experience. If you want a window seat, it's best to be on either end of the commute, or take the bus late in the PM run or early in the AM. Also, traffic can double the estimated time in the schedule, so resign yourself to a lot of waiting for the bus to show up. (Particularly if it's freezing rain out, you'll wait half an hour or more between buses.) And when schools are 2 hours late, they don't adjust their schedule, and buses only run once every few hours after 8 AM or so. Cost varies (for example, they charge $3.50 for service from Burtonsville to Silver Spring; $4.25 from Columbia to DC). If you buy a 10 trip ticket, there's a 10% discount. They also sell monthly passes at the MTA site that work out to another 10-15% discount. I rate this company low because their drivers are so bad but if you really hate driving to work, and public transportation is too creepy or inconvenient, you might try it. I wish it were better.

There is no way that this is solely a charter business with this many bad reviews and complaints…read moreabout bad drivers. This has to also be some sort of other operation, it's the only way it makes sense after what we experienced today and after the reviews we've read. I've never used them, but oh my word is the driver we came across on the Nu turnpike N bound today one of the most insane, reckless, homicidal drivers I've ever encountered. And I live in NYC. Bus #613. First, we come to a merge and he's behind me. I'm braking, as the vehicle in front of me is braking and he proceeds to pass right by me on the driver's side - I had to swerve to avoid him driving right into me. Then after the merge point, it opens into 2 lanes again. He's in the left lane, which he shouldn't have been. He moves over to the right and then sticks his arm out the window, waving me on. So I proceeded to move past him. As I'm about mid bus, he purposefully swerved towards me, almost causing me to hit the barrier. I wish I had a dash cam. He should have his license revoked, and he should be charged with reckless endangerment.

Gunther Charters and Tripper Bus are the same company. Don't be fooled by different names--it's the…read moresame operation, with the same reckless drivers and the same unprofessional customer service. They hide behind different brands, but it's the same crappy company underneath. We trusted them once and regret it. Between late buses, unsafe driving, no-shows, and the runaround when you try to get help, it's obvious this company does not care about passengers. Save yourself the stress--take the train, another bus line, or any other option. Just avoid this one. Tripper Bus and Gunther Charters are the same company. Don't be fooled by different names--it's the same operation, with the same reckless drivers and the same unprofessional customer service. They hide behind different brands, but it's the same crappy company underneath. We trusted them once and regret it. Between late buses, unsafe driving, no-shows, and the runaround when you try to get help, it's obvious this company does not care about passengers. Save yourself the stress--take the train, another bus line, or any other option. Just avoid this one. This company needs to be investigated by the DOT for reckless driving and other serious issues. They cross state lines, so complaints can be filed with the DOT. On our trip to New York, the first bus was 30-40 minutes late. The second driver then nearly caused two accidents and drove excessively over the speed limit. Both drivers were reckless and should be monitored by state troopers and fined. If anyone is ready this, and knows a few state troopers, because it's insane. Especially the way the driver went through the toll booth, he was driving at such a high rate of speed, I thought he was going to hit the toll booth. Insanely dangerous. For our return trip, the bus never even showed up. We are now forced to dispute the charges with our credit card company and are warning everyone we know to stay far away from this company. We travel to New York several times a year for business--usually by train--but decided to give this bus company a try. That was a huge mistake. I cannot believe how unprofessional they are. Something is seriously wrong with this company; it feels like they are intentionally trying to scam customers while giving nothing but the runaround.