I had the unfortunate call to help a friend get out of jail. I called Caprock Bail Bonds and a lady…read moresaid she was driving into the office and she would call me back in 10 minuets. About an hour later I had to return the call. The lady answered and said the owner was NOT interested in helping my friend. I replied that's fine....a return call to give me that message would have been helpful. Bottom line is they would lift a finger to return a simple call. Tells me all I need to know about how they would treat a client. I'll NEVER call again don't worry.

From the owner: Caprock Bail Bonds has provided bail bonds in Lubbock, TX, and the surrounding areas for more than…read morethirty years. We offer felony and misdemeanor bail bonds, with 24/7 availability for fast, supportive, and non‑judgmental assistance. Our bail bond services include low down payments, financing options, installment plans, and student discounts to make bail help accessible when it matters most. We serve individuals and families who need clear guidance during stressful moments, and we stay focused on professionalism, empathy, and reliable support. Our long‑standing dedication sets us apart and reflects our commitment to the community. Call now to get immediate help and start the release process today.

Literally was only 2 minutes late CHECKING IN because my daughter was crying to watch cartoons been…read moreworking all day lady answered rudely always has a attitude but made me text her to check in last time needs better customer service and need to learn how to talk to people with more respect over TWO MINUTES

The agents at National Bail Bonds have always been prompt and friendly with me. If they have been…read morebusy they let me know and get back to me as soon as possible. Thank your for the courtesy and friendliness.