I had the unfortunate call to help a friend get out of jail. I called Caprock Bail Bonds and a lady…read moresaid she was driving into the office and she would call me back in 10 minuets. About an hour later I had to return the call. The lady answered and said the owner was NOT interested in helping my friend. I replied that's fine....a return call to give me that message would have been helpful. Bottom line is they would lift a finger to return a simple call. Tells me all I need to know about how they would treat a client. I'll NEVER call again don't worry.

From the owner: Caprock Bail Bonds has provided bail bonds in Lubbock, TX, and the surrounding areas for more than…read morethirty years. We offer felony and misdemeanor bail bonds, with 24/7 availability for fast, supportive, and non‑judgmental assistance. Our bail bond services include low down payments, financing options, installment plans, and student discounts to make bail help accessible when it matters most. We serve individuals and families who need clear guidance during stressful moments, and we stay focused on professionalism, empathy, and reliable support. Our long‑standing dedication sets us apart and reflects our commitment to the community. Call now to get immediate help and start the release process today.

Roxanne was very helpful makes sure I know when my court dates are and keeps me up to speedread more

Called about getting someone out of jail and they were super kind and willing to work with us on…read moreshort notice with so much happening in our personal lives. Had my person back with me in less than a day. Sweet ladies!

Literally was only 2 minutes late CHECKING IN because my daughter was crying to watch cartoons been…read moreworking all day lady answered rudely always has a attitude but made me text her to check in last time needs better customer service and need to learn how to talk to people with more respect over TWO MINUTES

The agents at National Bail Bonds have always been prompt and friendly with me. If they have been…read morebusy they let me know and get back to me as soon as possible. Thank your for the courtesy and friendliness.

Im thankful towards this company they helped me out in a rough spot and they call and let me know…read morewhen my court dates are Im very forgetful so its very helpful for me. They are great people and help me understand the questions i have about my court dates letting me know what all i need. so thank you Central Bail Bonds for helping me out i appreciate it.

been with this bail bonds previously paid on time never missed!! now this time the same pay on time…read moreand report and follow rules!asked to pay half payment due to light bill here in lubbock and the woman on the phone was rude!!!! this woman holds no compassion she walks around as if she owns the place! despicable go elsewhere!!! Also how safe is it to have an infant in office when having inmate come into the office VERY UNPROFESSIONAL!